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First Bank Banking Jobs in Michigan (NOW HIRING)

Personal Banker - Bench

Oakland, MI · On-site

$18 - $21.75/hr

... their banking easy and convenient, ensuring the needs of the client always come first. Cultivating strong relationships will come through by recommending products, services and processing all ...

Personal Banker - Bench

Romeo, MI · On-site

$18.50 - $22.75/hr

... their banking easy and convenient, ensuring the needs of the client always come first. Cultivating strong relationships will come through by recommending products, services and processing all ...

Personal Banker - Bench

Romeo, MI · On-site

$18.50 - $22.75/hr

... their banking easy and convenient, ensuring the needs of the client always come first. Cultivating strong relationships will come through by recommending products, services and processing all ...

Personal Banker - Bench

Oakland, MI · On-site

$18 - $21.75/hr

... their banking easy and convenient, ensuring the needs of the client always come first. Cultivating strong relationships will come through by recommending products, services and processing all ...

Live ATM Banker - Part Time

Wyoming, MI · On-site

$16.25 - $20.50/hr

Join our fast-growing team at Mercantile Bank as a Part-Time Live ATM Banker and experience the ... You'll be expected to be in-office for the first few months while you're learning the features of ...

Live ATM Banker - Part Time

Alma, MI · On-site

$15.50 - $19.50/hr

Join our fast-growing team at Mercantile Bank as a Part-Time Live ATM Banker and experience the ... You'll be expected to be in-office for the first few months while you're learning the features of ...

Live ATM Banker - Part Time

Alma, MI · Hybrid

$15.50 - $19.50/hr

Join our fast-growing team at Mercantile Bank as a Part-Time Live ATM Banker and experience the ... You'll be expected to be in-office for the first few months while you're learning the features of ...

Live ATM Banker - Part Time

Alma, MI · On-site

$15.50 - $19.50/hr

Join our fast-growing team at Mercantile Bank as a Part-Time Live ATM Banker and experience the ... You'll be expected to be in-office for the first few months while you're learning the features of ...

Live ATM Banker - Part Time

Wyoming, MI · Hybrid

$16.25 - $20.50/hr

Join our fast-growing team at Mercantile Bank as a Part-Time Live ATM Banker and experience the ... You'll be expected to be in-office for the first few months while you're learning the features of ...

Showing results 21-40

First Bank Banking information

What does a First Bank Banking professional do?

A First Bank Banking professional assists customers with a range of financial services, including opening and managing accounts, processing transactions, and providing information about loans, mortgages, and other banking products. They ensure customers receive high-quality service, help resolve any account issues, and maintain compliance with banking regulations. These professionals may also advise clients on financial solutions to meet their needs and support the bank's sales and growth objectives.

What is the difference between First Bank Banking vs Customer Service Representative?

AspectFirst Bank BankingCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, offices, and online platformsBank branches, call centers, retail locations
Employer & Industry UsageFinancial institutions, banking industryRetail banking, financial services
Common Search & ComparisonRoles involving banking operations and customer interactionFrontline customer support in banking

First Bank Banking roles typically involve financial transactions, account management, and banking operations, often requiring specific certifications. Customer Service Representatives focus on assisting customers with inquiries and account issues, working directly with clients in branch or call center settings. While both roles serve banking customers, First Bank Banking positions are more specialized in banking services, whereas Customer Service Representatives emphasize customer support and communication skills.

What are the key skills and qualifications needed to thrive as a First Bank Banking professional?

To thrive as a First Bank Banking professional, you need strong financial acumen, attention to detail, and a background in finance, business administration, or a related field. Familiarity with core banking software, digital transaction systems, and relevant certifications such as CIBN or ACCA is highly valuable. Exceptional customer service, communication, and problem-solving skills help you build client trust and resolve issues efficiently. These capabilities are crucial for delivering reliable financial services, ensuring compliance, and fostering strong client relationships in a competitive banking environment.

What are some common challenges faced by new employees in a First Bank Banking role and how can they be overcome?

New employees at First Bank often encounter challenges such as quickly learning a wide variety of banking products, adapting to strict regulatory compliance requirements, and building rapport with customers. To overcome these challenges, it’s helpful to actively participate in bank-provided training sessions, seek advice from experienced colleagues, and regularly review compliance guidelines. Additionally, developing strong communication skills and being proactive in asking questions can help new hires feel more confident and effective in their roles.
What are popular job titles related to First Bank Banking jobs in Michigan? For First Bank Banking jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching First Bank Banking jobs in Michigan look for? The top searched job categories for First Bank Banking jobs in Michigan are:
What cities in Michigan are hiring for First Bank Banking jobs? Cities in Michigan with the most First Bank Banking job openings:

Client Relationship Representative (Universal Banker)

First Merchant's Bank

Rochester, MI • On-site

$17 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


First Merchants Bank rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

89th of 170 rated banks


Job description

First Merchants Bank is seeking a Customer Relationship Representative to join our team! This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We support you so you can exceed personal sales and service goals while delivering a meaningful customer experience.
As part of this role you will:
  • Provide excellent customer service by:

    • Responding to customer requests for banking transactions.
    • Answering customer inquiries and problems with solutions that meet the customer's current needs.
    • Continually building customer loyalty and customer advocates.

  • Contribute to overall banking center operation by:

    • Balance cash, daily transactions, vault and ATM.
    • Understanding and ensuring compliance, regulations and reporting.
    • Following information security policy and verification procedures to protect customer privacy.
    • Assist with opening and/or closing banking center.

  • Actively participate in a high performing sales environment by:

    • Selling bank products, making customer referrals and other activities to support the goals.
    • Knowing about all bank products.
    • Participating in daily/weekly meetings and coaching sessions.

  • Lead and act as an example to others by:

    • Training, coaching, and guiding staff with operational and sales skills.
    • Attending and/or completing applicable and required training sessions.
    • Actively participating in leading the sales and service activities at the Banking Center.
    • Assisting in banking center operations and ensure policies and procedures are followed.

To be successful in this position, we require the following:
  • High School Diploma or Equivalent.
  • Minimum of 6 (six) months of experience selling products or services.
  • Minimum of 1 (one) year of sales, banking and/or related experience.
  • S.A.F.E. Act Registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). This must be met within 3 (three) months of hire date.
  • Obtain Notary Public designation.
  • Ability to multi-task in a fast-paced environment.
  • In-depth knowledge of products/services offered by the bank (all lines of business).

The following would be a plus:
  • Prior banking experience.
  • Ability to sell and cross-sell bank products and services.

First Merchants offers the following:
  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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