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Entry Level First Citizens Bank Jobs in Michigan

Citizens Bank

Citizens Banker

Detroit, MI · On-site

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens Bank

Citizens Banker

Detroit, MI · On-site

$24.69 - $26.84/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens Bank

Citizens Banker

Farmington, MI · On-site

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens Bank

Citizens Banker

Novi, MI · On-site

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens Bank

Citizens Banker

Detroit, MI · On-site

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens Bank

Citizens Banker

South Lyon, MI · On-site

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

Citizens Banker

South Lyon, MI · On-site

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

Citizens Banker

Detroit, MI

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

Citizens Banker

Farmington, MI

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

Citizens Banker

South Lyon, MI

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

Citizens Banker

Detroit, MI · On-site

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

Citizens Banker

Detroit, MI

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

Citizens Banker

Detroit, MI · On-site

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

Citizens Banker

Farmington, MI · On-site

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

Citizens Banker

South Lyon, MI

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

Citizens Banker

Novi, MI · On-site

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

Citizens Banker

Detroit, MI

$24.69 - $26.84/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

Citizens Banker

Farmington, MI

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

Citizens Banker

Detroit, MI

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens

Citizens Banker

Novi, MI

$25.48 - $31.25/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

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All JobsFirst Citizens Bank JobsEntry Level First Citizens Bank JobsEntry Level First Citizens Bank Jobs in Michigan

Entry Level First Citizens Bank information

What kind of training and support can I expect as an entry-level employee at First Citizens Bank?

As an entry-level employee at First Citizens Bank, you can expect a comprehensive onboarding process that includes both classroom and on-the-job training. You'll learn about bank policies, customer service standards, and the specific software systems used at the bank. Ongoing support is provided through mentorship from experienced team members and regular feedback from supervisors, ensuring you feel confident in your responsibilities. Additionally, First Citizens Bank encourages continuous learning and offers resources for career advancement within the organization.

What is the difference between Entry Level First Citizens Bank vs Customer Service Representative?

AspectEntry Level First Citizens BankCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer some collegeHigh school diploma or equivalent; customer service experience helpful
Work EnvironmentBank branches, office settings, customer interactionCall centers, bank branches, office settings
Employer & Industry UsagePrimarily banking and financial servicesFinancial institutions, retail banking
Common Search & Comparison IntentEntry level banking roles at First Citizens BankCustomer service roles in banking

Both roles involve customer interaction within banking environments. An Entry Level First Citizens Bank position typically refers to initial roles in banking at First Citizens Bank, focusing on basic banking operations. A Customer Service Representative is a similar role found across many financial institutions, emphasizing customer support and service. The main differences are the specific employer and potential job responsibilities, but both require similar credentials and work environments.

What are the key skills and qualifications needed to thrive as an entry level employee at First Citizens Bank, and why are they important?

To thrive as an Entry Level employee at First Citizens Bank, you generally need a bachelor’s degree in business, finance, or a related field, along with basic knowledge of banking principles. Familiarity with banking software, Microsoft Office Suite, and customer relationship management (CRM) systems is typically expected. Strong interpersonal skills, attention to detail, and a commitment to excellent customer service help individuals stand out in this role. These skills and qualities are crucial for building client trust, ensuring accurate transactions, and supporting the bank’s reputation for quality service.

What entry-level jobs are at First Citizens Bank?

Entry-level jobs at First Citizens Bank typically include positions such as Customer Service Associate, Teller, and Banking Associate. These roles often require basic financial knowledge, strong communication skills, and may involve training on banking software and procedures.

What are entry level positions at First Citizens Bank?

Entry level positions at First Citizens Bank typically include roles such as teller, customer service representative, and personal banker. These jobs are designed for candidates with little to no prior banking experience and provide on-the-job training. Responsibilities may include assisting customers with transactions, opening accounts, and answering questions about bank products and services. These positions offer opportunities to learn about the banking industry and can serve as a stepping stone to more advanced roles within the bank.

Can you work at an entry level First Citizens Bank with no prior experience?

Entry-level positions at First Citizens Bank typically do not require prior experience, as they often focus on customer service skills and basic financial knowledge. Training is usually provided on the job, making it accessible for candidates new to the banking industry.
What are the most commonly searched types of First Citizens Bank jobs in Michigan? The most popular types of First Citizens Bank jobs in Michigan are:
What are popular job titles related to Entry Level First Citizens Bank jobs in Michigan? For Entry Level First Citizens Bank jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Entry Level First Citizens Bank jobs in Michigan look for? The top searched job categories for Entry Level First Citizens Bank jobs in Michigan are:
What cities in Michigan are hiring for Entry Level First Citizens Bank jobs? Cities in Michigan with the most Entry Level First Citizens Bank job openings:
Entry Level First Citizens Bank jobs near you
Infographic showing various Entry Level First Citizens Bank job openings in Michigan as of June 2026, with employment types broken down into 35% Full Time, 63% Part Time, and 2% Temporary. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Citizens Banker

Citizens Bank

Detroit, MI • On-site

$25.48 - $31.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description


Starting Salary: $25 / hour and up
Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.
What you'll do
Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you're a "people person" who enjoys building positive relationships with customers, then this is the job for you!
Using your strong communication and problem-solving skills - along with your broad range of financial knowledge - you'll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs.
You'll get to know customers' personal financial goals and recommend tailored solutions to help achieve them - like planning for the future, buying a home or opening a new credit card. You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You'll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
  • Meaningful work & relationships - You'll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
  • Commitment to community - Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually
  • Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
  • Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

Required Qualifications
  • High School degree or GED required
  • 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals
  • Ability to effectively ask questions and identify needs to improve the customer relationship
  • Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions
  • Demonstrated skills in using digital technology to support the delivery of business goals
  • Aptitude to problem solve and provide solutions to customer issues
  • Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration
  • Self-motivated, confident and ability to multitask effectively
  • Ability to work branch hours, which can include weekends and evenings
  • Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS.
  • Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.

Preferred skills/experience
  • 1 year cash handling experience

Hours and Work Schedule
  • Hours per Week: 40
  • Work Schedule: Varies with branch needs and may include weekends and evenings
  • Pay Transparency
  • The salary range for this position is $25.48 - $31.25 per hour, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.
  • We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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