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First Bank Banking Jobs in Delaware (NOW HIRING)

Overview Originates first mortgage loans, promotes the financial institution and lending services ... Distributes Bank approved marketing materials and general information. * Actively participates in ...

Overview Originates first mortgage loans, promotes the financial institution and lending services ... Distributes Bank approved marketing materials and general information. * Actively participates in ...

Citizens Banker

Middletown, DE · On-site

$24.69 - $26.84/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and ...

Citizens Banker

Middletown, DE · On-site

$24.69 - $26.84/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and ...

Citizens Banker

Middletown, DE · On-site

$24.69 - $26.84/hr

You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and ...

Showing results 21-40

First Bank Banking information

What does a First Bank Banking professional do?

A First Bank Banking professional assists customers with a range of financial services, including opening and managing accounts, processing transactions, and providing information about loans, mortgages, and other banking products. They ensure customers receive high-quality service, help resolve any account issues, and maintain compliance with banking regulations. These professionals may also advise clients on financial solutions to meet their needs and support the bank's sales and growth objectives.

What is the difference between First Bank Banking vs Customer Service Representative?

AspectFirst Bank BankingCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, offices, and online platformsBank branches, call centers, retail locations
Employer & Industry UsageFinancial institutions, banking industryRetail banking, financial services
Common Search & ComparisonRoles involving banking operations and customer interactionFrontline customer support in banking

First Bank Banking roles typically involve financial transactions, account management, and banking operations, often requiring specific certifications. Customer Service Representatives focus on assisting customers with inquiries and account issues, working directly with clients in branch or call center settings. While both roles serve banking customers, First Bank Banking positions are more specialized in banking services, whereas Customer Service Representatives emphasize customer support and communication skills.

What are the key skills and qualifications needed to thrive as a First Bank Banking professional, and why are they important?

To thrive as a First Bank Banking professional, you need strong financial acumen, attention to detail, and a background in finance, business administration, or a related field. Familiarity with core banking software, digital transaction systems, and relevant certifications such as CIBN or ACCA is highly valuable. Exceptional customer service, communication, and problem-solving skills help you build client trust and resolve issues efficiently. These capabilities are crucial for delivering reliable financial services, ensuring compliance, and fostering strong client relationships in a competitive banking environment.

What are some common challenges faced by new employees in a First Bank Banking role and how can they be overcome?

New employees at First Bank often encounter challenges such as quickly learning a wide variety of banking products, adapting to strict regulatory compliance requirements, and building rapport with customers. To overcome these challenges, it’s helpful to actively participate in bank-provided training sessions, seek advice from experienced colleagues, and regularly review compliance guidelines. Additionally, developing strong communication skills and being proactive in asking questions can help new hires feel more confident and effective in their roles.
What are popular job titles related to First Bank Banking jobs in Delaware? For First Bank Banking jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching First Bank Banking jobs in Delaware look for? The top searched job categories for First Bank Banking jobs in Delaware are:
What cities in Delaware are hiring for First Bank Banking jobs? Cities in Delaware with the most First Bank Banking job openings:
Floating Universal Associate II (New Accounts/Teller)

Floating Universal Associate II (New Accounts/Teller)

First Citizens Community Bank

Wilmington, DE • On-site

$15 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


First Citizens Community Bank rating

3.8

Company rating: 3.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

170th of 170 rated banks


Job description

Description:
  • Provide timely and courteous customer service.
  • Process customer transactions in a professional, accurate, and efficient manner.
  • Exemplify FCCB’s standard of delivering exceptional customer service every time.
  • Assess customer's financial needs and suggest Bank services and products.
  • Actively participate in and promote the Bank’s sales culture and referral programs.
  • Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.
  • Follow proper procedures and complete tasks in compliance with banking regulations.
  • Identify customer needs and develop solutions to exceed customer goals and expectations.
  • Constructively interact with co-workers.

There are four levels within the Universal Associate role. A Universal Associate II (New Accounts/Teller):

  • Processes transactions and handles cash, vault, ATM responsibilities, etc.
  • Opens and maintains deposit accounts for consumers and businesses
  • Completes all necessary maintenance on customer accounts
  • Responsible for maintaining IRA/SEP files
  • Performs a variety of operational duties and data input functions
  • Processes deceased and estate accounts
  • Understands a variety of operational procedures
  • Demonstrates good analytical and decision-making skills.

HOURS will average approximately 38-40 per week and will include working some Saturday mornings. Will fill in for vacations and will work in other offices as needed. This position is budgeted for 2,080 hours per year.

Requirements:
  • Ability to use Microsoft Office Suite and related program software.
  • Ability to quickly learn position-related software.
  • Ability to effectively use general office equipment.
  • High school diploma or equivalent educational experience.
  • One year experience as a Universal Associate I. (preferred)
  • Bilingual - Spanish (a plus)


BENEFITS: Comprehensive benefit package to include:

  • Health, dental, and vision benefits
  • 401k w/ company match
  • Paid time off; paid holidays
  • Group and voluntary life insurance and disability insurance
  • Aflac supplemental plans
  • Employee Assistance Program


Our goal is to support the growth of the communities we serve. First Citizens has a knack for hiring the finest and brightest employees; we understand how fostering their growth builds loyalty and impacts customer service. Our employees are our strongest asset. So, we accommodate families, invest in our employees' future, and recognize hard work.


First Citizens Community Bank is committed to equal employment opportunity and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.


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