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Job Summary

The Firearms Instructor is responsible for overseeing range operations and ensuring the safety of all participants at all times. This role requires strong oral, visual, and written communication skills, along with professional and approachable demeanor. The Firearms Instructor must demonstrate proficiency with firearms withing their certified discipline, including pistol, revolver, rifle, and/or shotgun. They are responsible for clearly explaining and demonstrating fundamental shooting principles, including firearm safety, shooting fundamentals, weapon system operation, ammunition components, and proper responses to firearm malfunctions. The Firearms Instructor ensures instruction is delivered in a safe, effective and engaging manner while maintaining strict adherence to range safety standards.

Primary Responsibilities & Essential Functions

• Provide customer service by welcoming guests to the store and assist them with request
• Greet all guests promptly and professionally
• Must demonstrate proven consultative selling skills
• Maintain a safe environment to participate in shooting sports following the standard firearm safety rules
• Accurately prepare and copy information as listed on the 4473 form and identification as it pertains to a firearms purchase
• Verify the serial number on the firearm is the serial number on the paperwork
• Must demonstrate proficiency in the safe handling of all firearms and weapons, including but not limited to revolvers, pistols, rifles, and shotguns that are part of the store’s inventory, and any weapon brought into the store for service
• Inspect check of all private firearms and ammunition to ensure they are safe and in good working order
• Maintain a safe and enjoyable training experience for our members & guests
• Conduct a safety briefing prior to persons entering a hot range to ensure all personnel are aware of their field of fire and are outfitted with the proper safety equipment and clothing
• Conduct an inspection for all range sections, including backstops, target cable systems, frames, downrange area, flag systems, noting any potential safety hazards
• Conduct a continual sweep of the range monitoring and controlling the firing line and posted rules
• Call a cease fire in the event of an individual demonstrating unsafe handling of a firearm
• Make sure all personnel and guests are wearing eye and ear protection prior to entering the range and while on the range
• Demonstrate understanding and operation of the target control board, lighting, and intercom systems
• Sweep out spent brass, vacuum range and empty trash at the end of each shift
• Maintain order on the range
• Take direction from managers and report issues as necessary
• All other duties as assigned

Education and Experience

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests.  
• Ability to read, write, speak, understand, and communicate in basic English preferred
• Must pass criminal background check
• Must have current firearms instructor certifications from reputable training courses (i.e. NRA, USCCA, FDLE, etc.)
• 3-5 years instructional experience preferred

Knowledge, Skills, Abilities

• Detail-oriented and thorough
• Ability to perform consistent work to the highest of standards
• Ability to remain discreet and respect the privacy of guests
• Ability to interact with guests in a pleasant, friendly way  
• Excellent written and verbal communication skills 
• Strong interpersonal and problem-solving skills 
• Guest and team focused attitude
• Excellent communication and interpersonal skills
• Basic firearms knowledge in clearing and handling all types of weapons

Physical Demands

• Prolonged periods of standing, with frequent bending, stooping, crouching, and reaching
• Frequent use of hands, including safe handling of firearms and operation of range equipment
• Ability to lift, carry, and move items up to 50 lbs.
• Visual requirements include close vision, color vision, depth perception, and the ability to adjust focus
• Auditory requirements include effective hearing and verbal communication; baseline hearing testing required
• Ability to operate a master control board for range functions during daily operations and special events
• Ability to demonstrate and maintain proficiency in all required courses of fire
• Baseline blood lead level testing required

Working Conditions

• Primarily indoors in a retail and active shooting range environment
• Exposure to loud noise (with PPE)
• Exposure to firearm discharge residue
• Required use of Personal Protective Equipment, including eye and ear protection
• Variable temperatures
• Fast paced environment requiring attention to safety and accuracy

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities.  The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.