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Total Safety is looking for an In Plant Service Center (IPSC) Supervisor to join their safety conscious team! The IPSC Supervisor supervises two or more full time employees in an In Plant Service Center. Ensures that IPSC operations are performed and supervised in accordance with the Customer’s requirements and the Company’s programs, policies, and procedures. Ensures that effective customer communication is maintained to efficiently define and schedule IPSC work. Ensures that all employees understand their role in the safety program.

About Total Safety

Total Safety is the world's premier provider of integrated safety and compliance services and the products necessary to support them, including gas detection, respiratory protection, safety training, fire protection, compliance and inspection, industrial hygiene, onsite emergency medical treatment/paramedics, communications systems, engineered systems design, and materials management. Our Core Values are People, Safety & Wellbeing, Accountability, Responsibility, Empowerment, Honesty, Transparency, and Integrity.

Essential Duties:   

Plans daily schedules and operating priorities to provide maximum levels of customer service.

Determines specific and/or special customer needs regarding scheduling and availability of equipment to satisfy the demands placed on the IPSC.

Coordinates the use of personnel and equipment among districts to meet project objectives and achieve maximum efficiency and utilization of company resources.

Provides leadership in achieving health and safety goals. Proactively identifies safety and environmental issues and ensures compliance with Federal, State, Company, and client standards. Ensures that issues are identified, addressed, and elevated, if necessary, in a timely manner.

Maintains adequate and accurate inventory to sustain a 24-hour state of readiness of shop tools, respiratory and breathing air equipment, transport trailers, cascade air banks and associated pressure regulating equipment, breathing air compressors and fill stations, portable gas monitors, associated respiratory and gas monitor test equipment, all rental electronics equipment, and handheld radios. Modify to fit specific IPSC services & equipment provided

Liaisons with Sales force personnel to coordinate efforts between sales and operations, including direct support of sales efforts when necessary.

Oversees all operational issues to include direct involvement with briefing/debriefing and job preparation and follow-up. Reports status of operational issues to manager on an ongoing basis.

Prepares accurate and timely documentation including billing, compliance, customer communication and satisfaction reports and quality assurance and/or safety alert issues.

Oversees the human resource functions of assigned team including hiring and firing, performance appraisals, coaching and counseling team.

Ensures that team is producing at or above communicated production, quality, and safety goals.

Recommends and provides input for salary and job change actions. Ensures that all personnel receive safety and procedure training. Coaches and counsels’ team to improve technical skills and interpersonal and problem resolution skills. Works to identify and provide opportunities for teams to learn new skills and techniques.

Compiles material needs, requisitions, and submits to purchasing for execution. Performs follow-up as necessary to ensure timely delivery of equipment and/or accuracy of customer status reporting.

Plans and oversees a Preventive Maintenance Program and repair facility for Total Safety and out-sourced equipment.

Assists with planning and implementing both short and long-term IPSC goals and objectives in areas including staffing, equipment needs, problem prevention, corrective action program and continuous improvement of IPSC standard operating procedures. Assists, as needed, with the development of new product lines, departments and/or services within IPSC.

Assists with special projects as assigned. May occasionally be called upon to fill in or help handle excess workload demands.

Skills and Experience:   

Progressive experience in petrochemical and/or refinery operations or industrial safety equipment industry. Experience in Fire Protection Services, Respiratory Protection and Gas Detection is preferred.

Lead experience or supervisory training with an understanding of human relations, training, performance evaluation, health, and safety. Ability to determine human resources and equipment needs as project matures and to coordinate resources among districts to achieve maximum profitability, efficiency, and utilization.

Working knowledge of Microsoft Office, Excel, Outlook, and other database software. Ability to quickly learn new software applications utilized by company.

Ability to read and interpret technical procedures, safety rules, operating and maintenance instructions, and procedure manuals.

Above average organization, communication and interpersonal skills required to interact with multiple internal, external & executive contacts.

Ability to speak effectively after groups of customers or employees of an organization. Ability to speak Spanish, or other second language considered a plus.

Financial aptitude with a grasp of business concepts and exposure to budget preparation and cost control.

Thorough knowledge of Total Safety products and services provided in contract.

Working knowledge of customer business and industry with ability to define specific and/or special customer needs to satisfy the needs of the customer.

Knowledge of contracts and scope of service. Ability to plan and execute job preparation, briefing / debriefing, problem prevention and corrective action and follow-up.

Ability to prepare accurate and timely documentation including billing, compliance, customer communication and satisfaction reports and quality assurance and/or safety alert issues.

Working Environment:   

Combination of office and field/production environments. Some exposure to wet and/or humid conditions, outside and extreme weather conditions, moving mechanical parts and high elevations. Travel to and from customer sites. 

Educational Requirements:   

Associate degree or higher in Engineering, Technical or Business preferred; experience will be considered in lieu of formal education. 

Total Safety and its subsidiaries afford equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. Total Safety is an Equal Opportunity Employer.