Fire Alarm Service Representative Jobs (NOW HIRING)

Arapahoe Fire Protection, a Guardian Fire Services Company, has been providing trusted fire protection services throughout Colorado since 1989. With offices in Aurora, Colorado Springs, and Wheat Ridge, we provide inspection, service, repair, installation, and monitoring services for commercial fire protection systems.

We are looking for an experienced Fire Alarm Service Technician who takes pride in their work, enjoys troubleshooting, and understands the importance of providing dependable service to our customers.

This position is ideal for a technician who can work independently in the field while also being part of a team committed to safety, quality, and customer service.

As a Fire Alarm Service Technician, you will be responsible for inspecting, testing, troubleshooting, servicing, and repairing commercial fire alarm systems.

Responsibilities include:

Perform inspections and testing of commercial fire alarm systems in accordance with applicable codes, manufacturer requirements, and local AHJ requirements.

Troubleshoot fire alarm system troubles, supervisory conditions, ground faults, communication failures, device issues, and other system deficiencies.

Diagnose system problems and complete necessary repairs.

Replace and install fire alarm devices, modules, notification appliances, initiating devices, power supplies, batteries, and other system components.

Perform system programming and configuration when qualified and authorized.

Test completed repairs to verify proper system operation.

Complete accurate inspection reports, service tickets, deficiency documentation, and repair records.

Clearly communicate system conditions, deficiencies, and recommended repairs to customers and AFP management.

Coordinate with customers, monitoring companies, inspectors, and other trades as necessary.

Maintain an organized company vehicle, tools, equipment, and commonly used service materials.

Follow applicable NFPA standards, local fire codes, manufacturer requirements, and company safety procedures.

Participate in the company's on-call rotation and respond to emergency service calls as required.

Provide professional and courteous customer service while representing Arapahoe Fire Protection in the field.

Previous experience in inspecting, servicing, and troubleshooting commercial fire alarm systems.

Strong understanding of conventional and addressable fire alarm systems.

Ability to read fire alarm drawings, riser diagrams, sequence-of-operations documents, and wiring diagrams.

Experience troubleshooting field wiring, initiating devices, notification appliances, modules, power supplies, communication equipment, and fire alarm control panels.

Experience with multiple fire alarm manufacturers and platforms is strongly preferred.

Knowledge of NFPA 72 and applicable fire alarm inspection, testing, and maintenance requirements.

Familiarity with local AHJ requirements in the Denver metro area and Colorado Springs is preferred.

Current applicable Denver and/or Colorado Springs fire alarm licensing/certification is strongly preferred.

Candidates who already hold qualifying licenses or certifications may be eligible for a sign-on bonus.

NICET Fire Alarm Systems certification is preferred but not required depending on experience.

Additional manufacturer certifications and fire alarm training are a plus.

The right candidate should have:

Strong troubleshooting and problem-solving skills.

The ability to work independently and make sound decisions in the field.

Good written and verbal communication skills.

Strong customer service skills and a professional attitude.

Attention to detail and the ability to accurately document completed work.

Basic computer and mobile-device skills for completing electronic reports and service documentation.

Ability to safely use hand tools, power tools, ladders, and testing equipment.

Ability to lift and carry up to 50 pounds.

Ability to work from ladders and in commercial mechanical and electrical spaces.

A valid driver's license and an acceptable driving record.

High school diploma or equivalent.

$30.00$45.00 per hour, depending on experience, licensing, certifications, manufacturer training, and demonstrated fire alarm troubleshooting capabilities.

Experienced and properly licensed fire alarm technicians are encouraged to apply.

At Arapahoe Fire Protection, we believe in investing in employees who want to build a long-term career in the fire protection industry.

Our benefits include:

Competitive Pay: $30.00$45.00 per hour based on qualifications and experience.

Sign-On Bonus: Available for qualifying licensed/certified fire alarm technicians.

Health Benefits: Medical, dental, and vision insurance.

401(k): Retirement savings plan with employer match.

Paid Time Off: PTO and paid holidays.

Company Vehicle: Company-provided service vehicle for qualified field technicians.

Company Tools: Tools and equipment necessary to perform the position.

Training & Certification Support: Opportunities for manufacturer training, licensing, certification reimbursement, and continuing education.

Career Advancement: Opportunities to grow into senior technician, programming, inspection, project, supervisory, and management roles.

Established Customer Base: Work with an established Colorado fire protection company serving commercial customers throughout the Front Range.

We understand that great fire alarm technicians come from different backgrounds. You may not meet every preferred qualification listed above.

If you have solid electrical or low-voltage troubleshooting skills, fire alarm experience, a strong work ethic, and a willingness to continue learning, we encourage you to apply.

We are looking for people who take ownership of their work, communicate well with customers and coworkers, and want to continue developing their skills within the fire protection industry.

Arapahoe Fire Protection, a Guardian Fire Services Company, is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Arapahoe Fire Protection is committed to an inclusive experience for all applicants and will endeavor to make reasonable accommodations in the interview process, to the known physical or mental limitations of qualified employees with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

If you are an experienced Fire Alarm Technician looking for a company where you can continue developing your skills and build a long-term career, we would like to hear from you.

Apply today to join the Arapahoe Fire Protection team.