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Financial Services Assistant Jobs in Iowa (NOW HIRING)

Will assist customers on the phone and in person. . KEY ACCOUNTABILITIES: * Candidate must be self-motivated with the ability to offer our banking products and services to prospects * Candidate will ...

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Financial Services Assistant information

See Iowa salary details

$9

$21

$37

How much do financial services assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for financial services assistant in Iowa is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $24.62 per hour, depending on experience, location, and employer.

What is the difference between Financial Services Assistant vs Customer Service Representative?

AspectFinancial Services AssistantCustomer Service Representative
Required credentialsBasic financial certifications, high school diploma or equivalentHigh school diploma or equivalent, sometimes certifications in customer service
Work environmentFinancial institutions, banks, investment firmsVarious industries including retail, telecom, banking
Employer usageFinancial sector employersBroad industry usage
Common search intentAssisting clients with financial products, processing transactionsHandling customer inquiries, resolving issues

The main difference is that Financial Services Assistants focus on supporting financial operations and client accounts within financial institutions, often requiring some financial certifications. Customer Service Representatives have a broader role across industries, primarily handling customer inquiries and support. While both roles involve client interaction, Financial Services Assistants specialize in financial products and services, making their skills more tailored to the finance industry.

What are the most commonly searched types of Financial Services jobs in Iowa?

The most popular types of Financial Services jobs in Iowa are:

Infographic showing various Financial Services Assistant job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,626 per year, or $21.9 per hour.

Student Services Assistant - Financial Aid

Northeast Iowa Community College

Peosta, IA • On-site

$18.06/hr

Full-time

Posted 19 days ago


Job description

Posting Details
Position Information
Position Title
Student Services Assistant - Financial Aid
Posting Number
S00560
Full-Time/Part-Time
Full Time
Work Schedule
Salary
$18.06/hour Pay Grade: 5
Campus/Center
Peosta and Calmar
Location
Peosta and Calmar Iowa
Position Summary Information
Job Goal
This position will be a primary contact for financial aid, providing information on the financial aid process to students, parents, faculty and staff. Working in a fast-paced, high-energy, one stop Student Services Office that provides comprehensive admissions, financial aid, career services, counseling, records and registration services to new and continuing students with a high-level of accuracy and exceptional customer service. Utilize strong problem solving and communication skills to assist students with a wide range of enrollment services questions.
Duties and Responsibilities
Supports in-person and virtual student services with a strong focus on customer service, accuracy, and quick response time for students, parents, community members, and staff.
Communicates and corresponds with new and continuing students to provide guidance and resolve situations or challenges related to admissions, financial aid, career services, counseling, records, and registration.
Schedules and organizes appointments for a large staff team across the NICC district with accuracy and efficiency.
Assists students directly with navigating web resources (Free Application for Federal Student Aid (FAFSA), Master Promissory Note, Loan Entrance Counseling, Student eForms, etc.) to complete the financial aid process from initial application to final award.
Inform students and families of the availability of federal, state and institutional financial aid and the eligibility requirements.
Provide administrative support for financial aid processing in compliance with federal and state regulations, as well as, institutional policies.
Responsible for electronically processing incoming paperwork and performing regular follow-up via email, text or phone calls.
Enters and maintains student-related information in a variety of customer/student management software tools and other related systems including, but not limited to, GSuite, Ellucian Colleague (Student Information System), SoftDocs (Electronic Files and Forms), and Customer Relationship Management (CRM) systems.
Handles confidential or sensitive information with discretion and in accordance with student privacy policies.
Assist with student outreach efforts.
Work independently to plan, prioritize and organize a diversified workload and recommend changes in office practices or procedures to improve efficiency.
Schedule, organize, and complete special projects, as needed, for members of the department.
Qualifications
Minimum of one year of post-secondary education in Administrative Assistant area with one year of relevant work experience or two years of related post-secondary education.
CERTIFICATIONS AND LICENSES:Must possess a valid driver's license.
Essential Functions
Attention to detail, strong organizational abilities, and effective interpersonal and communication skills are essential. Display proficiency in managing multiple tasks, prioritizing responsibilities, and safeguarding confidential information within a complex environment. Technology proficiency using various software applications, specifically, Microsoft and GSuite. Ellucian Colleague experience is extremely beneficial. Must have strong written and oral communication skills and competent proofreading skills. Must possess strong knowledge of office practices and procedures. Work effectively with a diverse student, staff and community population.
Posting Detail Information
Open Date
07/28/2026
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
There are two openings; one in Peosta and one in Calmar.