Filenet Analyst Jobs (NOW HIRING)

Critical Requirement from the client

FileNet Consultant

Locations - Phoenix/Chandler. AZ / Charlotte, NC / Dallas, TX - Onsite

Duration : 12 months 

Job Description:

- IBM FileNet 5.x Expertise w.r.t. development, configuration and operational aspects
   - project deployment execution, IBM Filenet upgrades and production support.
   - IBM FileNet Administration, Changes, Configuration
   - Content Mass updates (using FileNet APIs)
   - IBM FileNet Vulnerabilities and Remediation
   - IBM FileNet Sweep to migrate contents
   - Integration with Storage Devices
- Oversight & execution of deployments, troubleshooting and support activities
- Monitoring and Alerting Tools- Splunk, Appd , Prometheus, Grafana. etc.
- Integration with Cloud capabilities/storage grid, and other cloud tech stack, tools and technologies and command line interface (CLI).
- Familiarity with Object and File Storage.
- Issue Resolution, ensuring stability of the applications and platform.
- Drive new initiatives like Automation, Cloud transformation in the platform, instrumentation of monitoring/alerting across applications and platform level
- Drive group discussions about issues identified prior to, and after a deployment.
- Troubleshooting complex environment issues in a distributed environment.
- Validation of complex system/components and game planning.
- Perform Smoke Testing on deployed code/configurations to ensure success of deployment.
- Managing Documentation, processes through tools e.g. confluence/JIRA/ServiceNow, lead with clarity and ability to bring structure to operational functions
- Design complex system upgrades
- Develop a long range plan designed to resolve problems and prevent them from recurring

In this role, you will:

• Participate in high level technical concepts spanning technology and business
• Drive solutions to reduce recovery time.
• Provide cross-functional and cross-organizational coordination on root cause analysis for any production issues.
• Support portfolio of applications across technologies.
• Provide technical consultation and support in the development of end-to-end automated software solutions capable of interfacing and integrating with in-house developed or vendor developed solutions or plug-ins via APIs and web services.\
• Responsible for production deployments, ensuring governance and controls and act as a gatekeeper for any production environment changes.
• Provide expert counsel to team and senior leadership, advises and mentors team when in need.
• Learn new tools and concepts in platform engineering space to implement automation, building and testing CI/CD pipelines,
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks\
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution\
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
• Good understanding of new technologies for key management, build resilient systems, security concepts, microservices based architecure, building Active-Active solutions, 

Desired Qualifications:

• Familiar with Enterprise Content Management principles and practices
• Strong verbal, written, and interpersonal communication skills
• Understanding of Cloud native technologies and concepts.
• 2+ Years experience in API or Microservices Development.
• 3 + years of experience developing or supporting IT Service Management solutions
• Ability to lead and manage to production goals, deadlines, and various metrics
• Ability to identify root-cause issues/improvement opportunities, and design approaches
• Experience with a customer service mindset and a focus on continuous improvement
• 3+ years of distributed servers platform experience
• 2+ years of application production support experience
• Experience in Ansible, Terraform, and Cloud engineering concepts etc.
• Experience in Application and Server Health Probes.