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Field Support Manager Jobs in Chicago, IL (NOW HIRING)

UL Solutions

Sales Support Manager

Northbrook, IL · On-site

$118K - $150K/yr

University Degree (Equivalent to Bachelors Degree) in a related field * 8+ years of professional ... management. * Extensive knowledge of company policies and sales processes. What we offer: Total ...

Constellis

Administrative Support Manager

Chicago, IL

$19 - $24.25/hr

TheAdministrative Support Manager (ASM) is responsible for administrative; compliance tracking ... Submit completed Exception Reports to the Field Operations Manager for verification, then to the ...

UL Solutions

Sales Support Manager

Northbrook, IL

$118K - $150K/yr

University Degree (Equivalent to Bachelors Degree) in a related field * 8+ years of professional ... management. * Extensive knowledge of company policies and sales processes. What we offer: Total ...

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Showing results 21-40

All JobsField Support JobsField Support Manager JobsField Support Manager Jobs in Chicago, IL

Field Support Manager information

See Chicago, IL salary details

$31K

$72K

$125.4K

How much do field support manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for field support manager in Chicago, IL is $71,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $85,900.00 per year, depending on experience, location, and employer.

What is the difference between Field Support Manager vs Field Service Technician?

AspectField Support ManagerField Service Technician
CredentialsTypically requires a bachelor's degree in a technical or related field, plus experience in support rolesUsually requires technical certifications or vocational training, with some roles needing an associate degree
Work EnvironmentSupervises support teams, manages client accounts, and coordinates service operationsPerforms on-site repairs, installations, and maintenance of equipment or systems
Employer & Industry UsageCommon in technology, manufacturing, and industrial sectorsWidely used in HVAC, telecommunications, and equipment maintenance industries

The main difference is that a Field Support Manager oversees support teams and manages client relationships, while a Field Service Technician focuses on hands-on technical work and equipment repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination.

How much do field support managers make in the US?

Field Support Managers in the US typically earn an average salary between $60,000 and $90,000 annually, depending on experience, location, and industry. They often oversee technical support teams, requiring strong communication and problem-solving skills, with some roles offering additional performance-based bonuses.

What does a field support manager do?

A field support manager oversees technical support teams that provide on-site assistance to clients or employees. They coordinate service delivery, troubleshoot issues, and ensure customer satisfaction, often using tools like ticketing systems and requiring strong communication and problem-solving skills. The role typically involves travel and working outside of standard office hours.

What cities near Chicago, IL are hiring for Field Support Manager jobs?

Cities near Chicago, IL with the most Field Support Manager job openings:

Infographic showing various Field Support Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 5% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $70,591 per year, or $33.9 per hour.

ITSS Field Support Analyst

GFL Environmental

Mokena, IL • On-site

Full-time

Re-posted 11 days ago

GFL Environmental rating

6.6

Company rating: 6.6 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

50th of 92 rated recycling and waste

Job description


As the "face of IT," the Field Support Analyst provides Level 2 technical support and network administration for regional business units. Reporting to the IT Service Support Regional Manager, you will act as a critical liaison between end-users and the broader IT organization.

Key Responsibilities

  • Technical Support: Provide onsite and remote troubleshooting for hardware, software, and network configurations.

  • Infrastructure Management: Administer computer networks and systems software; evaluate and implement new productivity tools.

  • Stakeholder Liaison: Build relationships with senior management to align IT services with business needs.

  • Project Leadership: Lead technical consulting for upgrades and support large-scale strategic initiatives.

  • Operations: Manage asset inventory, vendor contracts, and knowledge base documentation.

  • Escalation: Resolve complex cross-technology incidents and manage customer expectations during outages.

Qualifications

  • Education: In-progress or completed Graduate degree in Computer Science, Engineering, or a related field.

  • Experience: 2+ years in End User services (large team support) and experience with IT service providers.

  • Technical Skills: Proficiency in Google Workspace and ServiceNow; A+ or MCSA certifications preferred.

  • Soft Skills: Strong analytical troubleshooting, decisive judgment under pressure, and excellent interpersonal skills.

  • Travel: Ability to travel approximately 30% to regional business sites.


We thank you for your interest. Only those selected for an interview will be contacted.


GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contactmyworkdayrecruitment@gflenv.com
Please note that GFL does not provide visa sponsorshipfor this position. Valid work authorization in the country where the job is located is required.Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.


This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.


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