As a Video Field Support Specialist at Independent Software, you will provide hands-on support for ... Strong organizational skills with the ability to manage time and priorities effectively. * Ability ...
As a Video Field Support Specialist at Independent Software, you will provide hands-on support for ... Strong organizational skills with the ability to manage time and priorities effectively. * Ability ...
VIDEO Field Support Specialist
$48K - $62K/yr
VIDEO Field Support Specialist needed in Columbia, MD! TS/SCI with active polygraph required! Are ... to manage time and priorities effectively Able to work efficiently with minimal supervision ...
Quick apply
VIDEO Field Support Specialist
$48K - $62K/yr
VIDEO Field Support Specialist needed in Columbia, MD! TS/SCI with active polygraph required! Are ... to manage time and priorities effectively Able to work efficiently with minimal supervision ...
As a Video Field Support Specialist at Independent Software, you will provide hands-on support for ... Strong organizational skills with the ability to manage time and priorities effectively. * Ability ...
Quick apply
As a Video Field Support Specialist at Independent Software, you will provide hands-on support for ... Strong organizational skills with the ability to manage time and priorities effectively. * Ability ...
Performing a variety of maintenance and technical support on devices, integrated systems and ... Able to manage time and priorities effectively * Able to work efficiently with minimal supervision
Performing a variety of maintenance and technical support on devices, integrated systems and ... Able to manage time and priorities effectively * Able to work efficiently with minimal supervision
Performing a variety of maintenance and technical support on devices, integrated systems and ... Able to manage time and priorities effectively * Able to work efficiently with minimal supervision
Quick apply
Performing a variety of maintenance and technical support on devices, integrated systems and ... Able to manage time and priorities effectively * Able to work efficiently with minimal supervision
VTC Field Support Specialist
Columbia, MD · On-site
Performing a variety of maintenance and technical support on devices, integrated systems and ... Able to manage time and priorities effectively * Able to work efficiently with minimal supervision
VTC Field Support Specialist
Columbia, MD · On-site
Performing a variety of maintenance and technical support on devices, integrated systems and ... Able to manage time and priorities effectively * Able to work efficiently with minimal supervision
Sales Support Manager
Sterling, VA · On-site
$60K - $65K/yr
Sales Support Manager Location: Sterling, VA | Onsite | Full-Time Salary: $60,000-$65,000 + Full ... A Bachelor's degree in Business Administration or a related field is required, along with strong ...
Sales Support Manager
Sterling, VA · On-site
$60K - $65K/yr
Sales Support Manager Location: Sterling, VA | Onsite | Full-Time Salary: $60,000-$65,000 + Full ... A Bachelor's degree in Business Administration or a related field is required, along with strong ...
Student Support Manager Position Type: Full-Time, Days Location: Laurel, Maryland What we do and ... Bachelor's Degree in Education, Psychology, Social Work, or a closely related field (Master ...
Student Support Manager Position Type: Full-Time, Days Location: Laurel, Maryland What we do and ... Bachelor's Degree in Education, Psychology, Social Work, or a closely related field (Master ...
Problem Support Manager
Ashburn, VA · On-site
Required : • 6+ years of experience in problem or network support management. • Bachelor's in IT, Engineering, or related field. • ITIL v3 and CCNA certification. • Must have favorably passed ...
Problem Support Manager
Ashburn, VA · On-site
Required : • 6+ years of experience in problem or network support management. • Bachelor's in IT, Engineering, or related field. • ITIL v3 and CCNA certification. • Must have favorably passed ...
Student Support Manager
Laurel, MD · On-site
$40K - $60K/yr
Student Support Manager Position Type: Full-Time, Days Location: Laurel, Maryland What we do and ... Bachelor's Degree in Education, Psychology, Social Work, or a closely related field (Master ...
Student Support Manager
Laurel, MD · On-site
$40K - $60K/yr
Student Support Manager Position Type: Full-Time, Days Location: Laurel, Maryland What we do and ... Bachelor's Degree in Education, Psychology, Social Work, or a closely related field (Master ...
Problem Support Manager
$95K - $145K/yr
CWS seeks a Problem Support Manager to lead the problem management function for the U.S. Customs ... Bachelor's in IT, Engineering, or related field. * ITIL v3 and CCNA certification. Preferred ...
Problem Support Manager
$95K - $145K/yr
CWS seeks a Problem Support Manager to lead the problem management function for the U.S. Customs ... Bachelor's in IT, Engineering, or related field. * ITIL v3 and CCNA certification. Preferred ...
Problem Support Manager
Ashburn, VA · On-site
$95K - $145K/yr
CWS seeks a Problem Support Manager to lead the problem management function for the U.S. Customs ... Bachelor's in IT, Engineering, or related field. * ITIL v3 and CCNA certification. Preferred ...
Problem Support Manager
Ashburn, VA · On-site
$95K - $145K/yr
CWS seeks a Problem Support Manager to lead the problem management function for the U.S. Customs ... Bachelor's in IT, Engineering, or related field. * ITIL v3 and CCNA certification. Preferred ...
Field Support Services, Associate - 3626688
Landover, MD · On-site
$100K/yr
... cloud managed hosting services, agile software development, DevOps, Test Automation ... Field Support Services, Associate Position Location : This position is onsite in Landover, MD.
Field Support Services, Associate - 3626688
Landover, MD · On-site
$100K/yr
... cloud managed hosting services, agile software development, DevOps, Test Automation ... Field Support Services, Associate Position Location : This position is onsite in Landover, MD.
Problem Support Manager
Springfield, VA · On-site
The Problem Support Manager will manage the design and implementation of IT infrastructure and lead ... field's concepts and principles. • Leads and directs the work of other employees and has full ...
Problem Support Manager
Springfield, VA · On-site
The Problem Support Manager will manage the design and implementation of IT infrastructure and lead ... field's concepts and principles. • Leads and directs the work of other employees and has full ...
... cloud managed hosting services, agile software development, DevOps, Test Automation ... Field Support Services, Associate Position Location : This position is onsite in Landover, MD.
Quick apply
... cloud managed hosting services, agile software development, DevOps, Test Automation ... Field Support Services, Associate Position Location : This position is onsite in Landover, MD.
Must be available to work an 8-hour shift between 6:00 AM and 6:00 PM , as determined by management ... field support operations. Why Join Quevera? Award-Winning Culture Quevera was recognized as a Top ...
Quick apply
Must be available to work an 8-hour shift between 6:00 AM and 6:00 PM , as determined by management ... field support operations. Why Join Quevera? Award-Winning Culture Quevera was recognized as a Top ...
IT Field Support Specialist
Columbia, MD · On-site
Must be available to work an 8-hour shift between 6:00 AM and 6:00 PM , as determined by management ... field support operations. Why Join Quevera? Award-Winning Culture Quevera was recognized as a Top ...
Quick apply
IT Field Support Specialist
Columbia, MD · On-site
Must be available to work an 8-hour shift between 6:00 AM and 6:00 PM , as determined by management ... field support operations. Why Join Quevera? Award-Winning Culture Quevera was recognized as a Top ...
IT Field Support Specialist
Columbia, MD · On-site
Must be available to work an 8-hour shift between 6:00 AM and 6:00 PM , as determined by management ... field support operations. Why Join Quevera? Award-Winning Culture Quevera was recognized as a Top ...
Quick apply
IT Field Support Specialist
Columbia, MD · On-site
Must be available to work an 8-hour shift between 6:00 AM and 6:00 PM , as determined by management ... field support operations. Why Join Quevera? Award-Winning Culture Quevera was recognized as a Top ...
Must be available to work an 8-hour shift between 6:00 AM and 6:00 PM , as determined by management ... field support operations. Why Join Quevera? Award-Winning Culture Quevera was recognized as a Top ...
Quick apply
Must be available to work an 8-hour shift between 6:00 AM and 6:00 PM , as determined by management ... field support operations. Why Join Quevera? Award-Winning Culture Quevera was recognized as a Top ...
IT Field Support Specialist
Columbia, MD · On-site
Must be available to work an 8-hour shift between 6:00 AM and 6:00 PM , as determined by management ... field support operations. Why Join Quevera? Award-Winning Culture Quevera was recognized as a Top ...
Quick apply
IT Field Support Specialist
Columbia, MD · On-site
Must be available to work an 8-hour shift between 6:00 AM and 6:00 PM , as determined by management ... field support operations. Why Join Quevera? Award-Winning Culture Quevera was recognized as a Top ...
Field Support Manager information
See Washington salary details
$35.1K - $44.8K
6% of jobs
$44.8K - $54.6K
13% of jobs
$58.3K is the 25th percentile. Wages below this are outliers.
$54.6K - $64.3K
16% of jobs
The median wage is $73.1K / yr.
$64.3K - $74K
17% of jobs
$74K - $83.8K
15% of jobs
$91.8K is the 75th percentile. Wages above this are outliers.
$83.8K - $93.5K
11% of jobs
$93.5K - $103.2K
6% of jobs
$103.2K - $113K
9% of jobs
$113K - $122.7K
4% of jobs
$122.7K - $132.4K
2% of jobs
$132.4K - $142.1K
1% of jobs
$35.1K
$81.6K
$142.1K
How much do field support manager jobs pay per year?
What is the difference between Field Support Manager vs Field Service Technician?
| Aspect | Field Support Manager | Field Service Technician |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in a technical or related field, plus experience in support roles | Usually requires technical certifications or vocational training, with some roles needing an associate degree |
| Work Environment | Supervises support teams, manages client accounts, and coordinates service operations | Performs on-site repairs, installations, and maintenance of equipment or systems |
| Employer & Industry Usage | Common in technology, manufacturing, and industrial sectors | Widely used in HVAC, telecommunications, and equipment maintenance industries |
The main difference is that a Field Support Manager oversees support teams and manages client relationships, while a Field Service Technician focuses on hands-on technical work and equipment repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination.

Full-time
Posted 20 days ago
Job description
As a Video Field Support Specialist at Independent Software, you will provide hands-on support for Video Teleconferencing (VTC) systems and end-user devices in secure customer environments. You will install, operate, maintain, repair, and modify hardware while providing technical support for integrated systems and software. Your role is essential to ensuring reliable system performance, resolving technical issues, and delivering exceptional customer satisfaction.
Key Responsibilities:
- Install, operate, maintain, repair, and modify end-user devices, including personal computers, thin clients, network interface cards (NICs), telephones, monitors, printers, pagers, and radios.
- Perform maintenance and technical support on end-user devices, integrated systems, and subsystems.
- Install and configure software at customer and field locations.
- Troubleshoot and resolve hardware and software issues related to end-user equipment.
- Deliver responsive technical support while ensuring a high level of customer satisfaction.
Required Skills and Qualifications:
- Demonstrated expertise installing, repairing, and troubleshooting VTC devices and systems.
- Ability to read and interpret technical manuals and schematics.
- Strong organizational skills with the ability to manage time and priorities effectively.
- Ability to work independently with minimal supervision.
- Experience providing remote technical support to end users.
- Working knowledge of Active Directory security and policies.
- Excellent analytical and problem-solving skills.
- Strong verbal and written communication skills with the ability to work effectively with customers and team members.
Education and Experience:
- High School Diploma or GED and a minimum of four (4) years of relevant professional experience; OR
- Associate's degree from an accredited college or university and a minimum of two (2) years of relevant professional experience.
Certifications:
- DoD 8570 IAT Level I Certification
Clearance Requirement:
- Must possess an active TS SCI with appropriate Polygraph to be considered for this role
Why Choose Independent Software:
At Independent Software, our people are the mission. We've built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.
When you join us, you will:
- Support critical national security missions that matter
- Be part of a close-knit, employee-first culture where your voice is heard
- Expand your skills through ongoing training, mentorship, and career development
- Enjoy competitive compensation, generous benefits, and work-life balance
Ready to take the next step in your career? Join us and be part of something bigger.
Apply today.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.