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Field Support Manager Jobs in Washington (NOW HIRING)

They are seeking an experienced Field Support Engineer to provide expert technical support and ... Microsoft SQL Server or SQL Server Management Studio, Active Directory.) • General knowledge of ...

Field Support Technician

Falls Church, VA · On-site

$21 - $28.75/hr

Overview The Field Support Technician II is responsible for assisting with technical issues from ... Report to a department head or manager Company Overview At Kastle, we believe that diversity makes ...

Responsibilities Peraton is seeking an experienced systems Field Support Engineer to join our ... Microsoft SQL Server or SQL Server Management Studio, Active Directory.) * General knowledge of ...

Field Support Technicial

Reston, VA · On-site

$86K - $138K/yr

Responsibilities Peraton is seeking an experienced systems Field Support Engineer to join our ... Microsoft SQL Server or SQL Server Management Studio, Active Directory.) * General knowledge of ...

Field Support Technicial

Washington, DC · On-site

$86K - $138K/yr

Responsibilities Peraton is seeking an experienced systems Field Support Engineer to join our ... Microsoft SQL Server or SQL Server Management Studio, Active Directory.) * General knowledge of ...

Field Support Technicial

Riverdale, MD · On-site

$86K - $138K/yr

Responsibilities Peraton is seeking an experienced systems Field Support Engineer to join our ... Microsoft SQL Server or SQL Server Management Studio, Active Directory.) * General knowledge of ...

Responsibilities Peraton is seeking an experienced systems Field Support Engineer to join our ... Microsoft SQL Server or SQL Server Management Studio, Active Directory.) * General knowledge of ...

Field Support Technicial

Washington, DC · On-site

$86K - $138K/yr

Responsibilities Peraton is seeking an experienced systems Field Support Engineer to join our ... Microsoft SQL Server or SQL Server Management Studio, Active Directory.) * General knowledge of ...

Responsibilities Peraton is seeking an experienced systems Field Support Engineer to join our ... Microsoft SQL Server or SQL Server Management Studio, Active Directory.) * General knowledge of ...

... support, healthcare, or a related field. * Strong verbal communication, active listening, and ... Ability to manage multiple priorities, follow established processes, and remain composed in a fast ...

Quecon, Inc. is currently seeking Field Technicians/Engineers to support the Federal Aviation ... Perform site surveys and develop installation plans in support of the Program Management Office

Quecon, Inc. is currently seeking Field Technicians/Engineers to support the Federal Aviation ... plans in support of the Program Management OfficePerform installation and removal of ...

UC Field Support Engineer Location: Maryland, Camp Springs Preferred: US Citizenship The UC Field ... Experience in managing service delivery and ensuring compliance with defined SLAs. * Technical ...

UC Field Support Engineer Location: Washington, DC Preferred: US Citizenship The UC Field Support ... Experience in managing service delivery and ensuring compliance with defined SLAs. * Technical ...

UC Field Support Engineer Location: Washington, DC Preferred: US Citizenship The UC Field Support ... Experience in managing service delivery and ensuring compliance with defined SLAs. * Technical ...

UC Field Support Engineer Location: Washington, DC Preferred: US Citizenship The UC Field Support ... Experience in managing service delivery and ensuring compliance with defined SLAs. * Technical ...

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Showing results 1-20

Field Support Manager information

See Washington salary details

$35.1K

$81.6K

$142.1K

How much do field support manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for field support manager in Washington is $81,567.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,400.00 per year, depending on experience, location, and employer.

What is the difference between Field Support Manager vs Field Service Technician?

AspectField Support ManagerField Service Technician
CredentialsTypically requires a bachelor's degree in a technical or related field, plus experience in support rolesUsually requires technical certifications or vocational training, with some roles needing an associate degree
Work EnvironmentSupervises support teams, manages client accounts, and coordinates service operationsPerforms on-site repairs, installations, and maintenance of equipment or systems
Employer & Industry UsageCommon in technology, manufacturing, and industrial sectorsWidely used in HVAC, telecommunications, and equipment maintenance industries

The main difference is that a Field Support Manager oversees support teams and manages client relationships, while a Field Service Technician focuses on hands-on technical work and equipment repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination.

How much do field support managers make in the US?

Field Support Managers in the US typically earn an average salary between $60,000 and $90,000 annually, depending on experience, location, and industry. They often oversee technical support teams, requiring strong communication and problem-solving skills, with some roles offering additional performance-based bonuses.

What does a field support manager do?

A field support manager oversees technical support teams that provide on-site assistance to clients or employees. They coordinate service delivery, troubleshoot issues, and ensure customer satisfaction, often using tools like ticketing systems and requiring strong communication and problem-solving skills. The role typically involves travel and working outside of standard office hours.
Infographic showing various Field Support Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $81,567 per year, or $39.2 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Key responsibilities

  • Provide on-site desktop support services for hardware and software maintenance following Standard Operating Procedures.

  • Lead network equipment installations, site transitions, and support video and audio-conferencing hardware.

  • Manage and track assets, document support activities, and assume ownership of customer issues until resolution.


Job description

Field Support Specialist
Field Support
US Exempt Regular
Full time
Stateside Exempt 1.2
Field Support Specialist
IT Operations
Exempt Regular 1.2
Location: Adelphi, MD
The Field Support Specialist is responsible for maintaining user uptime and improving their computing experiences through proactive remote monitoring, maintenance, and problem identification and resolution. He or she will work alongside the team lead to coordinate support and upgrades to ensure each location has the appropriate technology and resources. The Field Support Specialist will report directly to the Senior Manager of Operations and will serve as a conduit to provide feedback from team members to leadership. He or she will work with leadership and collaborate on key objectives for the team.
Duties and Responsibilities:
  • Provide on-site desktop support services for preventative, predictive, and remedial hardware/software maintenance on technology assets following Standard Operating Procedures (SOP's).
  • Setup and support video and audio-conferencing hardware.
  • Lead network equipment installations and site transitions.
  • Ensure proper documentation and use of the ticketing system.
  • Manage and provide technical support for events and open houses.
  • Provide internal consulting, technical guidance, information, and support to application developers and computer operations.
  • Research, evaluate, and recommend new computers, network equipment, and technologies. Analyze current products and recommend changes/upgrades to senior management.
  • Manage and track assets at satellite offices.
  • Assume complete ownership of customer's issues until resolved.
  • Collaborate with other technical staff and management in the testing of new software, computer systems, and network technologies.
  • Keep peers and managers informed of significant problems and unexpected delays.

Skills:
  • Excellent customer service, interpersonal skills, time management, and problem-solving skills.
  • Excellent understanding of computer hardware, operating system functions, and components. Must be familiar with multiple makes/models of desktops and laptops and be able to troubleshoot and escalate as appropriate
  • Mac OS X and Windows troubleshooting and configuration skills
  • Mobile and tablet device troubleshooting and configuration skills (iOS and Android)
  • Knowledge of Network Essentials, Intune and Microsoft 365, VoIP systems, and basic AV skills.
  • A broad range of technology experience (Servers, Desktops, printers, Security, Cloud Services, Networking Equipment, etc.)
  • Experience working in a high-paced service desk/help desk environment
  • Experience with asset management and project management
  • Willingness and ability to be on-site daily and to travel to remote sites to provide IT support
  • Clean driving record and personal vehicle

Education & Experience Requirements:
Experience:
  • 3+ years of in Information Systems in the area of managed specialty (infrastructure, applications, operations, development)
  • 1+ years of field support experience

Preferred Experience Requirements:
Education:
  • Bachelor's degree

All submissions should include a cover letter and resume.
The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.
Workplace Accommodations:
The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu.
Benefits Package Highlights:
  • Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.
  • Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.
  • Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.
  • Flexible Spending Accounts: Available for medical and dependent care expenses.
  • Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
  • Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.
  • Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.

Hiring Range:
$55,000.00 - $70,000.00