ZipRecruiter

Log In

1

Field Services Engineer Jobs (NOW HIRING)

OSI Systems, Inc

Field Services Engineer 1

Chicago, IL · On-site

$36 - $38/hr

We are currently seeking a Field Service Engineer (FSE) I to join our team. This individual has the primary responsibility of ensuring that the users of Rapiscan equipment are satisfied with its ...

Cedent

Field Services Engineer (Boston, MA)

Boston, MA · On-site

Field Service Engineer - Basic Statement of Position Client is seeking a highly professional customer focused Field Service Engineer to join our Support & Training team. The successful candidate will ...

Skanska USA

IT Field Services Engineer

NY · On-site

The Field Service Engineer will provide technical support to assist group computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote ...

Skanska USA

IT Field Services Engineer

Maspeth, NY · On-site

The Field Service Engineer will provide technical support to assist group computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote ...

Onec1

OverviewSummary The Field Services Engineer is responsible for providing 9-1-1, NG9-1-1, or E9-1-1 technical support to customers via email, phone, in person, or other methods and utilizes knowledge ...

previous page

Showing results 41-60

All JobsEngineering JobsEngineers JobsField Engineer JobsField Services Engineer Jobs

Field Services Engineer information

See salary details

$36.5K

$71.2K

$105.5K

How much do field services engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for field services engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What is a field services engineer?

Field Services Engineers are technical professionals who install, maintain, and repair equipment or systems at customer sites. They often travel to various locations to troubleshoot issues, perform preventive maintenance, and ensure that machinery or technology operates efficiently. Their work may involve collaborating with clients, providing technical support, and training users on proper equipment operation. Field Services Engineers typically work in industries like manufacturing, information technology, telecommunications, or medical devices.

What are the key skills and qualifications needed to thrive as a field services engineer?

To thrive as a Field Services Engineer, you need a strong background in engineering principles, troubleshooting, and technical problem-solving, often supported by a relevant degree or technical certification. Familiarity with diagnostic tools, industry-specific software, and systems such as PLCs or SCADA is typically required. Outstanding communication, customer service orientation, and adaptability are crucial soft skills for interacting with clients and addressing unexpected challenges on-site. These skills ensure efficient equipment maintenance, high client satisfaction, and reliable service delivery in diverse and dynamic environments.

What are some common challenges field services engineers face when working on-site, and how can they effectively address them?

Field Services Engineers often encounter challenges such as troubleshooting unforeseen technical issues in unfamiliar environments, managing time efficiently across multiple service calls, and communicating effectively with clients who may not have technical backgrounds. To address these challenges, it's important to stay adaptable, maintain clear and patient communication, and use problem-solving skills to diagnose and resolve issues promptly. Building strong relationships with both clients and internal teams can also help in accessing resources and support quickly when needed.

What is the difference between Field Services Engineer vs Service Technician?

AspectField Services EngineerService Technician
CredentialsBachelor's degree in engineering or related field, certifications may varyTechnical diploma or certification, often specific to equipment
Work EnvironmentOn-site client locations, fieldwork, sometimes travelOn-site at client sites or service centers, hands-on repairs
Employer & IndustryManufacturers, tech companies, industrial firmsEquipment providers, maintenance companies, service providers

Field Services Engineers typically hold engineering degrees and perform complex installations, troubleshooting, and system integration. Service Technicians focus on repairing and maintaining equipment, often with technical certifications. Both roles involve fieldwork and client interaction, but the Engineer role usually requires a higher level of technical expertise and problem-solving skills.

How much do field services engineers make?

Field services engineers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with specialized skills, certifications, and overtime work in on-site environments.
More about Field Services Engineer jobs

What cities are hiring for Field Services Engineer jobs?

Cities with the most Field Services Engineer job openings:

Who are the top companies hiring for Field Services Engineer jobs?

The top employers for Field Services Engineer jobs are:

What states have the most Field Services Engineer jobs?

States with the most job openings for Field Services Engineer jobs include:

What are popular job titles related to Field Services Engineer jobs?

For Field Services Engineer jobs, the most frequently searched job titles are:

Field Services Engineer jobs near you
Infographic showing various Field Services Engineer job openings in the United States as of September 2026, with employment types broken down into 3% As Needed, 94% Full Time, and 3% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.

Field Services Engineer 1

Chicago, IL • On-site

OSI Systems, Inc
Electrical Equipment, Appliance, and Component Manufacturing • 5 - 10K employees
Learn more about OSI Systems, Incexternal

$36 - $38/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 7 days ago

Key responsibilities

  • Perform service and maintenance for Rapiscan systems.

  • Communicate with customers and internal teams to coordinate service visits, parts delivery, and system updates.

  • Complete reporting of labor, expenses, and materials, and ensure proper documentation and safety procedures are followed.

Job description

Overview
Rapiscan, an OSI Systems, Inc. company, empowers those who safeguard our world with the technologies, services, and expertise needed to detect threats, secure commerce, and protect communities. An industry leader in X-ray inspection, radiation and trace detection, metal detection, and optical inspection solutions, Rapiscan has over 100,000 scanning systems installed around the world to assist customs agencies, border security, aviation authorities, law enforcement, military organizations, and security professionals in combatting terrorism, smuggling, and trade fraud.
We are currently seeking a Field Service Engineer (FSE) I to join our team. This individual has the primary responsibility of ensuring that the users of Rapiscan equipment are satisfied with its performance. This position requires basic troubleshooting and diagnostic skills and the ability to think independently and operate with minimal instruction. In this position you can expect up to 75% travel (International and Domestic). It is not uncommon to incur work days in excess of 8 hours and on occasion work weekends. Tasks that will routinely be performed include Emergency Service, Contract Service, New Product Support, Maintenance, and Customer Training. Potential for long term overseas deployments / assignments may apply. Other duties as required or directed.
The selected candidate must reside in the Chicagoland area.
Responsibilities
  • Perform service and maintenance for Rapiscan systems, as directed by Field Service Managers.
  • Follow Field Service contract requirements for response time, information reporting and customer management.
  • Communicate with customers up to and during system corrective and preventative visits to ensure work is executed according to plan and in alignment with Rapiscan business objectives.
  • Communicate with Customer Service Coordinators to ensure delivery of parts and materials on time.
  • Maintain and carry Field Service Tool Set.
  • Complete timely reporting of labor, expenses and materials to support relevant service contract requirements and company policy.
  • Complete and ensure proper distribution and storage of all required Work Order forms, Site Acceptance Test documentation, radiation survey documentation and other documents per company policy, including any specific customer contractual requirements (as needed).
  • Follow company safety program requirements.
  • Provide system status updates via CRM reporting and use of mobile devices to management team as well as communicating areas of customer concern and other agreed upon status items.
  • Carry company provided cell phones and laptops and be on call as required.
  • Maintain positive control of tools, meters and test equipment and manage the timely return of equipment due calibration as required.
  • Maintain a safe/clean work environment and ensure company safety procedures and product workmanship procedures are adhered to:
    • Report all accidents and safety incidents. Complete accident reports when required and work with management to investigate, identify, and implement corrective/preventative actions.
    • Lead, coordinate with customers and manage all work at the system location; know what to do in an emergency.
  • Ability to complete all training courses within a timely manner with stated passing grades.
  • Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork
  • Demonstrate behavior consistent with the company's Code of Ethics and Conduct
  • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
  • Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications
  • A.S. in Electronic Technology or Engineering with Mechanical Engineering experience.
    • Technical degree or, demonstrable mechanical ability and knowledge.
    • Previous experience/military training may be substituted for the Technical Degree.
    • Basic knowledge / skills of Analog, Digital, and Mechanical systems.
  • 3 years experience in field service environment, x-ray industry highly desired.
  • Networking hardware and software literacy.
  • Database management and programming, software / firmware protocols.
  • Ability to effectively manage both technical and administrative functions.
  • Strong technical written and verbal communication skills.
  • Good working knowledge of Microsoft Office suite.
  • Working knowledge of Oracle workflow management systems, or similar ERP system.
  • Must be able to work independently and make logical decisions within position parameters based upon the company's guidelines.
  • Able to work on call rotation and work off hours as needed.
  • Must be able to stand, bend, stoop, walk, climb, and lift up to 50 pounds on a daily basis.
  • Able to work outside in inclement weather as needed.
  • Must possess a valid driver's license.
  • Must have and maintain reliable transportation for travel under 300 miles roundtrip.

Travel Requirements:
  • Possess the willingness and flexibility to travel domestically and internationally up to 75%.
  • Work independently to plan and arrange travel accommodations within the company's guidelines.
  • Possess flexibility and ability to deal with sudden changes (i.e. customer schedules, flight delays).
  • Maintain and organize expense receipts while in the field and work independently to manage administrative tasks, including the timely submission of expenses.
  • The ability to obtain site passes, clearances and Visas as required to carry out job responsibilities.
  • Maintain valid passport and credit card as required to support business travel.
  • Understand and comply with company travel policy.
  • Ability to pass company and government background checks and maintain good standing.

Please review our benefits here: Life at OSI
Pay may range from $36.00 to $38.00 per hour
#SV1
#Remote
The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.
Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.
NOTICE TO THIRD PARTY AGENCIES
OSI Systems, Inc. and its subsidiaries (collectively "OSI") does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.
Equal Opportunity Employer - Disability and Veterans
Know Your Rights
Poster Link:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

Apply