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Field Services Engineer Jobs (NOW HIRING)

Cognizant

Field Services Engineer

Orlando, FL · On-site

About the Role As a Field Services Engineer, you will make an impact by delivering exceptional end-user support across desktop, mobile, and workplace technologies. You will provide hands‑on and ...

ECI

Field Services Engineer

San Diego, CA · On-site

Posted Friday, August 7, 2026 at 4:00 AM Position Summary The Field Services Engineer is responsible for delivering first class service, advice and technical support to Eze Castle clients, through ...

ECI

Field Services Engineer

Manhattan, NY · On-site

Position Summary The Field Services Engineer is responsible for delivering first class service, advice and technical support to Eze Castle clients, through the highest standards of customer service ...

Current

Field Services Engineer

Smithtown, NY · On-site

$25/hr

FIELD SERVICES ENGINEER Salary: $52,000/year Make a Real Difference Every Day: Do you want a career where you directly impact lives, experiencing the deep fulfillment that comes from helping others ...

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Field Services Engineer information

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$36.5K

$71.2K

$105.5K

How much do field services engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for field services engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What is a field services engineer?

Field Services Engineers are technical professionals who install, maintain, and repair equipment or systems at customer sites. They often travel to various locations to troubleshoot issues, perform preventive maintenance, and ensure that machinery or technology operates efficiently. Their work may involve collaborating with clients, providing technical support, and training users on proper equipment operation. Field Services Engineers typically work in industries like manufacturing, information technology, telecommunications, or medical devices.

What are the key skills and qualifications needed to thrive as a field services engineer?

To thrive as a Field Services Engineer, you need a strong background in engineering principles, troubleshooting, and technical problem-solving, often supported by a relevant degree or technical certification. Familiarity with diagnostic tools, industry-specific software, and systems such as PLCs or SCADA is typically required. Outstanding communication, customer service orientation, and adaptability are crucial soft skills for interacting with clients and addressing unexpected challenges on-site. These skills ensure efficient equipment maintenance, high client satisfaction, and reliable service delivery in diverse and dynamic environments.

What are some common challenges field services engineers face when working on-site, and how can they effectively address them?

Field Services Engineers often encounter challenges such as troubleshooting unforeseen technical issues in unfamiliar environments, managing time efficiently across multiple service calls, and communicating effectively with clients who may not have technical backgrounds. To address these challenges, it's important to stay adaptable, maintain clear and patient communication, and use problem-solving skills to diagnose and resolve issues promptly. Building strong relationships with both clients and internal teams can also help in accessing resources and support quickly when needed.

What is the difference between Field Services Engineer vs Service Technician?

AspectField Services EngineerService Technician
CredentialsBachelor's degree in engineering or related field, certifications may varyTechnical diploma or certification, often specific to equipment
Work EnvironmentOn-site client locations, fieldwork, sometimes travelOn-site at client sites or service centers, hands-on repairs
Employer & IndustryManufacturers, tech companies, industrial firmsEquipment providers, maintenance companies, service providers

Field Services Engineers typically hold engineering degrees and perform complex installations, troubleshooting, and system integration. Service Technicians focus on repairing and maintaining equipment, often with technical certifications. Both roles involve fieldwork and client interaction, but the Engineer role usually requires a higher level of technical expertise and problem-solving skills.

How much do field services engineers make?

Field services engineers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with specialized skills, certifications, and overtime work in on-site environments.
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Field Services Engineer jobs near you
Infographic showing various Field Services Engineer job openings in the United States as of September 2026, with employment types broken down into 3% As Needed, 94% Full Time, and 3% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.

Field Services Engineer

Portland, OR • On-site

Cognizant Technology Solutions
See more jobs at Cognizant Technology Solutionsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Cognizant rating

7.0

Company rating: 7.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

Job description

Location: Portland, Oregon (ONSITE)
Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
We are seeking a Field Services engineer with 4-7 years of onsite desktop support experience across office and factory environments. The role covers break/fix and deployment support for laptops/desktops, rugged factory laptops, printers, handheld scanners, and conference room A/V devices. The technician will execute incidents/requests via ITSM processes, leverage tools like IT Shop, SCCM, Nexthink for endpoint visibility, and apply strong Windows plus basic networking troubleshooting to restore services quickly
About Cognizant's CIS Practice:
Cognizant's CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.
In this role, you will:
  • Provide hands-on onsite support (break/fix, deployments, escalations) for laptops/desktops, rugged factory devices, printers (HP/Lexmark), handheld scanners, and conference room A/V systems.
  • Monitor ticket queues and assign tickets through ITSM tools;
  • Perform incident management, RCA for major incidents, and drive issue prevention.
  • Create and maintain SOPs, runbooks, and knowledge articles.
  • Utilize tools such as SCCM, IT Shop, and Nexthink for endpoint visibility and support efficiency.
  • Apply strong Windows troubleshooting skills and basic network diagnostics to restore services quickly.

What you'll need to succeed (required skills):
  • Possess a degree in computer science information technology or a related discipline or equivalent practical experience with enterprise end user environments
  • Demonstrate hands on expertise in administering Nexthink including creating dashboards building metrics and leveraging analytics to drive proactive incident prevention
  • Apply strong knowledge of Windows desktop operating systems including configuration group policies patching procedures and troubleshooting methodologies
  • Show practical experience in enterprise networking concepts such as IP addressing DNS DHCP and basic routing as they relate to desktop connectivity and performance
  • Exhibit proven capability in desktop support including hardware diagnostics software installations profile management and resolution of complex user issues
  • Manage tasks independently within defined processes prioritize work based on business impact and consistently meet service level expectations

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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