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Field Service Technician Jobs in Rockford, IL (NOW HIRING)

Hunter Foundry Machinery

Be Seen First

Field Service Technician

Huntley, IL · On-site

$60K - $65K/yr

Field Service Technician Location: Schaumburg, IL few weeks then moves to Huntley. Department: Field Services Job Summary: The Hunter Foundry Field Service Technician is responsible for providing on ...

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TDS Telecom

Field Service Technician

Janesville, WI

As a Field Service Technician you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. You will ...

GEA Group

Field Service Team Lead

Janesville, WI · On-site

Field Service Technician * Perform installation, maintenance, troubleshooting, and repair of ... equipment at customer sites. * Provide technical expertise and on site customer support. * Support ...

EQUIPMENT DEPOT MASTER

FIELD SERVICE TECHNICIAN

Rockford, IL · On-site

$24.01 - $34.30/hr

Returns paperwork to field service coordinator daily. Includes work orders, fuel receipts, sublet invoices, etc. * Submits time cards by 9:00 a.m. daily. If the technician is dispatched to a job from ...

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Field Service Technician information

See Rockford, IL salary details

$14

$24

$38

How much do field service technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for field service technician in Rockford, IL is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What Does a Field Service Technician Do?

As a field service technician, your responsibilities and duties include traveling to work sites to conduct maintenance and repairs to computers for individuals and businesses. You must troubleshoot problems that your clients are having with technology, including software and hardware issues. You travel, usually by car, to the home or business of the client so that you can remedy the situation on site. Your job is to listen to the client’s concerns, diagnose the problem, and provide a suitable solution.

What are the key skills and qualifications needed to thrive as a Field Service Technician, and why are they important?

To thrive as a Field Service Technician, you need strong mechanical and electrical troubleshooting skills, relevant technical training or certification, and a solid understanding of equipment maintenance. Familiarity with diagnostic tools, service management software, and manufacturers' systems is typically expected. Exceptional problem-solving ability, customer service orientation, and effective communication skills help you stand out in this role. These skills ensure timely repairs, customer satisfaction, and reliable field operations that keep essential systems running smoothly.

What are some common challenges Field Service Technicians face when working at customer sites?

Field Service Technicians often encounter challenges such as troubleshooting unfamiliar equipment, adapting to varied work environments, and managing time efficiently while traveling between client locations. They must also balance technical problem-solving with strong customer service skills, as they represent the company during on-site visits. Additionally, they may need to quickly learn new technologies or procedures to address unique client needs, making adaptability and ongoing learning essential for success in this role.

What are Field Service Technicians?

Field Service Technicians are skilled professionals who install, maintain, and repair equipment or systems at client locations rather than in a fixed workplace. They often work in industries such as manufacturing, IT, telecommunications, or medical devices, providing on-site technical support and troubleshooting. Their job involves traveling to customer sites, diagnosing issues, performing repairs, and ensuring equipment is functioning properly. Strong problem-solving skills, technical knowledge, and customer service abilities are essential for this role.

What is a field service technician?

A field service technician is a professional who installs, maintains, and repairs equipment or systems at customer locations. They often work independently, use tools and diagnostic devices, and may require technical certifications. The role typically involves traveling and working outside a traditional office environment.

What is the difference between Field Service Technician vs Maintenance Technician?

AspectField Service TechnicianMaintenance Technician
CertificationsOften requires technical certifications or manufacturer-specific trainingRequires general maintenance or technical certifications, such as HVAC or electrical licenses
Work EnvironmentTypically works on-site at client locations, traveling between sitesUsually works at a fixed facility or plant, performing routine maintenance
Employer & Industry UsageCommon in telecommunications, HVAC, appliance repair, and industrial equipmentCommon in manufacturing, facilities management, and industrial settings

Both roles involve technical skills and hands-on work, but Field Service Technicians focus on on-site service and repairs at client locations, often requiring travel. Maintenance Technicians generally perform scheduled maintenance at a fixed site, emphasizing routine upkeep. Understanding these differences helps job seekers find the right fit based on work environment and certification requirements.

More about Field Service Technician jobs
What job categories do people searching Field Service Technician jobs in Rockford, IL look for? The top searched job categories for Field Service Technician jobs in Rockford, IL are:
What cities near Rockford, IL are hiring for Field Service Technician jobs? Cities near Rockford, IL with the most Field Service Technician job openings:
Field Service Technician jobs near you
Infographic showing various Field Service Technician job openings in Rockford, IL as of May 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $51,450 per year, or $24.7 per hour.
Field Service Technician

Field Service Technician

All World Machinery Supply Inc

Roscoe, IL • On-site

$24 - $31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Exciting Opportunity: Join our team as a Field Service Technician at All World Machinery Supply. As a Field Service Technician, you will have the chance to work hands-on with cutting-edge machinery and equipment, troubleshooting and providing solutions for our clients. This role offers the thrill of traveling to different locations, collaborating with a supportive team, and making a real impact by delivering top-notch service to our customers.

You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, and Paid Time Off. Don't miss this exciting opportunity to grow your career with a company that values innovation and dependability! Apply now.

Who are we? An Introduction

All World is your one-stop shop solutions provider for aftermarket machine tool spare parts, services, repairs, and custom-engineered applications. Our mission is to empower today's manufacturing customer with solutions that fit their personalized needs and budget. Our growth-oriented company operates on six primary values to create maximum results in the workplace: support, transparency, respect, innovation, dependability, and efficiency.

Your day to day as a Field Service Technician

Day-to-Day Responsibilities: As a Field Service Technician at All World Machinery Supply, you will start your day by reviewing service requests and planning your schedule accordingly. You will then travel to client sites to inspect, troubleshoot, and repair machinery, ensuring optimal performance. Throughout the day, you will communicate with clients to provide updates on the service process and offer recommendations for maintenance. As a new team member, you will receive comprehensive training on our products and processes to support your success in the role.

Your dedication to delivering exceptional service will be key in maintaining our reputation for reliability and efficiency.

What you need to be successful

Key Skills Needed: To excel as a Field Service Technician at All World Machinery Supply, you should possess strong mechanical aptitude and troubleshooting skills. The ability to work independently and as part of a team is crucial in this role. Excellent communication skills are essential for effectively liaising with clients and providing clear explanations of technical issues. A proactive mindset and a strong attention to detail will help you in diagnosing and resolving machinery issues efficiently. Adaptability and a willingness to learn are also important qualities as you navigate different client environments and machinery types.

Your commitment to upholding our values of dependability and innovation will drive your success in this dynamic role.

Ready to join our team?

We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!