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Field Service Support Jobs (NOW HIRING)

Tiara Yachts

Field Service Technician

Holland, NY · On-site

Other duties as directed by the Sr. Manager of Dealer & Service Support QualificationsEducation & Job Requirements * Must be capable of operating the field service vehicle, have a current operator ...

Tiara Yachts

Field Service Technician

Holland, MI · On-site

Other duties as directed by the Sr. Manager of Dealer & Service Support Education & Job Requirements Education and Experience: * Must be capable of operating the field service vehicle, have a current ...

Boston Dynamics

Field Service Engineer

Waltham, MA · On-site

$73K - $90K/yr

As a Field Service Engineer, you will help to strengthen our world-class service and support ... Every day, you will work to support our advanced Stretch Robotics in the field at customer ...

RIDE Mobility

Field Service Technician

Lodi, NJ · On-site

Requirements : 1. Knowledge of transit bus maintenance operations and field service support. 2. ... Ideal candidates will have a minimum of two years' experience. 3. ASE Transit Bus Certifications 4. ...

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Field Service Support information

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How much do field service support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for field service support in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is a field service support?

A Field Service Support professional assists in the installation, maintenance, and repair of equipment or systems directly at customer sites. They act as a key link between the company and its clients by providing technical support, troubleshooting issues, and ensuring customer satisfaction. Typically, this role involves traveling to different locations, addressing on-site problems, and delivering timely solutions. Field Service Support staff may also provide training to clients on how to use or maintain products.

What are the key skills and qualifications needed to thrive as a field service support?

To thrive as a Field Service Support professional, you need strong troubleshooting abilities, technical knowledge of equipment or machinery, and typically a relevant technical diploma or certification. Familiarity with diagnostic tools, service management software, and sometimes specific manufacturer certifications is often required. Excellent communication, problem-solving skills, and customer service orientation are critical to excel in this role. These skills ensure efficient equipment maintenance, minimize downtime, and foster positive client relationships.

What are some common challenges faced by field service support professionals, and how can they be managed effectively?

Field Service Support professionals often encounter challenges such as troubleshooting equipment in unpredictable environments, managing tight schedules, and ensuring clear communication with both clients and internal teams. Effective time management, adaptability, and strong problem-solving skills are essential to address these issues. Building solid relationships with customers and collaborating closely with technical teams can help resolve problems efficiently and enhance service quality.

How do I become a field service support?

To become a field service support professional, candidates typically need a high school diploma or equivalent, along with technical skills related to the specific industry, such as electronics, mechanical systems, or software. Relevant certifications, experience with troubleshooting, and good communication skills are often required, and some roles may require a valid driver's license for travel to client sites.

What states have the most Field Service Support jobs?

States with the most job openings for Field Service Support jobs include:

What are popular job titles related to Field Service Support jobs?

For Field Service Support jobs, the most frequently searched job titles are:

Field Service Support jobs near you
Infographic showing various Field Service Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Field Service Team Lead

Windsor Locks, CT • On-site

Mazak Corporation
Manufacturing • 501 - 1,000 employees
Learn more about Mazak Corporationexternal

Full-time

Re-posted 17 days ago

Mazak Corporation rating

8.3

Company rating: 8.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

121st of 499 rated machine equipment manufacturers

Job description

Mazak Corporation is looking for a Field Service Team Leader to join the Field Service team at our Northeast Technology Center located in Windsor Locks, CT. The Field Service Team Leader will have the responsibility to support, schedule, and manage a group of field technicians. Communicates with customers and other stakeholders and ensures exceptional service support is provided in accordance with corporate metrics and guidelines.
Scope and Responsibilities:
Essential duties include, but are not limited to the following:
• Proactively attains a safe and healthy work environment for all employees.
• Duties will include scheduling and management of regional service engineers
• Effectively handles overflow phone calls/emails into service center as required
• Ensures customer responses are within prescribed time limits and quality as defined by corporate goals
• Thoroughly documents summary of all customer calls in D365 including the correct contacts and list of further actions
• Ensure personnel is used efficiently while maintaining prescribed response times
• The ability to maintain a high degree of customer satisfaction and adhere to our service management principles.
• Responsible for identifying training and development needs of your service team.
• Complete reports, assessment of problems, repairs completed, parts installed, and time involved.
• Utilizes D365 for scheduling and detailed documentation of services records
• Coordinates and expedites as required, repair parts to obtain realistic delivery dates.
• Oversees / manages overtime, takes disciplinary action in coordination with the service manager, as necessary.
• Utilizes excellent call center / customer relationship skillset.
• Proactively determines the need for specialty tools and parts and ensures these items are available Field Service Technicians arrive on site
Education/Certification:
• High Diploma or Equivalent is required
• 2 Year Technical Degree or equivalent experience is a plus
Skills:
• Project Management / high activity scheduling experience
• Customer relations experience
• Ability to multitask
• Previous supervision of field service technicians a plus
• Excellent communication skills.
EOE, including disability/vets
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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