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Field Service Support Jobs (NOW HIRING)

Aespatech

Field Service Support

Frisco, TX · On-site

Field Service Support Location: Frisco, TX Duration:Contract - • Excellent skills in user IT infrastructure - Desktops, Laptops, Printers, Handhelds, Smartphone etc. Strong technical skills in ...

NJ Tech

Field Service Support

New Orleans, LA · On-site

Field Service Support Location: New Orleans, LA - • Excellent skills in user IT infrastructure - Desktops, Laptops, Printers, Handhelds, Smartphone etc. • Windows 10 migration experience • ...

Wurth USA

IT Field Service Support

Roanoke, VA · On-site

$21 - $29/hr

The IT Field Service Support serves as the first point of contact for end users seeking IT hardware and software support, ensuring that Würth companies can operate efficiently. Your primary focus ...

Caire

Field Service Tech I

Saint Paul, MN

Field Service Representative Provide technical support and service for all MedGraphics' Systems as well as new products and product revisions by providing on-site remedial service, preventative ...

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How much do field service support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for field service support in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is a field service support?

A Field Service Support professional assists in the installation, maintenance, and repair of equipment or systems directly at customer sites. They act as a key link between the company and its clients by providing technical support, troubleshooting issues, and ensuring customer satisfaction. Typically, this role involves traveling to different locations, addressing on-site problems, and delivering timely solutions. Field Service Support staff may also provide training to clients on how to use or maintain products.

What are the key skills and qualifications needed to thrive as a field service support?

To thrive as a Field Service Support professional, you need strong troubleshooting abilities, technical knowledge of equipment or machinery, and typically a relevant technical diploma or certification. Familiarity with diagnostic tools, service management software, and sometimes specific manufacturer certifications is often required. Excellent communication, problem-solving skills, and customer service orientation are critical to excel in this role. These skills ensure efficient equipment maintenance, minimize downtime, and foster positive client relationships.

What are some common challenges faced by field service support professionals, and how can they be managed effectively?

Field Service Support professionals often encounter challenges such as troubleshooting equipment in unpredictable environments, managing tight schedules, and ensuring clear communication with both clients and internal teams. Effective time management, adaptability, and strong problem-solving skills are essential to address these issues. Building solid relationships with customers and collaborating closely with technical teams can help resolve problems efficiently and enhance service quality.

How do I become a field service support?

To become a field service support professional, candidates typically need a high school diploma or equivalent, along with technical skills related to the specific industry, such as electronics, mechanical systems, or software. Relevant certifications, experience with troubleshooting, and good communication skills are often required, and some roles may require a valid driver's license for travel to client sites.

What states have the most Field Service Support jobs?

States with the most job openings for Field Service Support jobs include:

What are popular job titles related to Field Service Support jobs?

For Field Service Support jobs, the most frequently searched job titles are:

Field Service Support jobs near you
Infographic showing various Field Service Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Field Service Support Supervisor

Tulsa, OK • On-site

MIRATECH Corporation
See more jobs at MIRATECH Corporationexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Location: Tulsa, OK
Reports to: Manager - Field Services
Cooperates with: Engineering, Accounting, Production, Sales, Field Services, Engineering
Primary Responsibility: The Field Service Support Supervisor is responsible for overseeing the daily operations and performance of the Field Service support team, including Dispatchers, Administrators, and other Field Service support personnel. This role ensures efficient coordination of service scheduling, documentation management, customer support, service administration, and operational processes to support Field Service and commissioning activities. The Field Service Support Supervisor works closely with Field Service Management, Project Management, and Field Service Technicians to ensure service operations are organized, responsive, accurate, and aligned with company standards and customer expectations.
Specific Duties and Responsibilities:
  • Supervise and support Field Service support personnel, including Field Service Dispatchers, Field Service Administrators, and future support staff positions.
  • Coordinate daily workflow, staffing priorities, and task assignments for the Field Service support team.
  • Oversee scheduling and dispatch activities within Salesforce Field Service (SFS) to ensure efficient technician utilization and service coverage.
  • Monitor and manage the Field Service Hotline to ensure calls are handled promptly and directed appropriately.
  • Support Field Service Technicians by assisting with scheduling, documentation requirements, administrative needs, and operational coordination.
  • Oversee the review, organization, and processing of service workbooks, commissioning books, reports, and related service documentation.
  • Ensure Field Service documentation is accurate, complete, professionally prepared, and compliant with company standards.
  • Coordinate with Project Management and other departments to support service execution, customer requirements, and project timelines.
  • Maintain scheduling systems, spreadsheets, databases, and digital filing systems to ensure accurate service records and traceability.
  • Monitor and support Field Service inventory tracking, fleet documentation, maintenance records, and operational assets.
  • Oversee handheld analyzer asset tracking, maintenance, calibration, and documentation to ensure compliance and operational readiness.
  • Generate reports and summaries related to Field Service scheduling, service activity, documentation status, and operational performance metrics.
  • Assist with onboarding and training of Field Service support personnel regarding department procedures and documentation standards.
  • Continuously evaluate Field Service support processes and recommend improvements to increase operational efficiency, reduce delays, and improve customer satisfaction.
  • Participate in internal meetings as required and provide operational updates to management.
  • Other duties as assigned.

Qualifications:
  • Excellent verbal and written communication skills.
  • Strong leadership, organizational, and administrative skills.
  • Ability to manage multiple tasks and priorities simultaneously while maintaining accuracy and professionalism.
  • Ability to prioritize operational and administrative responsibilities based on urgency and business needs.
  • Strong problem-solving and decision-making abilities.
  • Proficiency with Windows and MS Office applications (Word, Excel, PowerPoint, Outlook, Teams).
  • Highly organized and detail-oriented while able to understand the "big picture."
  • Prior experience using Salesforce Field Service (SFS) or similar service management software preferred.
  • 7-10 years of prior experience in field service coordination, dispatching, service administration, operations support, or related experience.
  • Prior supervisory or team leadership experience preferred.
  • Positive attitude with a strong customer service mindset and ability to work collaboratively across departments.

What's in it for You:
  • Health, Dental & Vision Insurance
  • Annual Bonus Program
  • $350 Annual Wellness Credit
  • Flexible Spending Account (FSA)
  • 401k with match up to 5%
  • Life insurance
  • Disability insurance
  • 5 days of paid sick leave annually (prorated based on start date)
  • 15 days PTO annually (prorated based on start date)
  • $350 Production Reimbursement Program

Equal Opportunity: MIRATECH is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.

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