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Field Service Support Jobs in Texas (NOW HIRING)

Aespatech

Field Service Support

Frisco, TX

Field Service Support Location: Frisco, TX Duration:Contract - Excellent skills in user IT infrastructure - Desktops, Laptops, Printers, Handhelds, Smartphone etc. Strong technical skills in ...

Aespatech

Field Service Support

Frisco, TX · On-site

Field Service Support Location: Frisco, TX Duration:Contract - • Excellent skills in user IT infrastructure - Desktops, Laptops, Printers, Handhelds, Smartphone etc. Strong technical skills in ...

Bedrock

Field Service Technican

Midland, TX · On-site

The Field Service Technician provides superior and professional field service support for all products. This includes both service calls on customer locations and in-house service performed.

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Field Service Support information

What is a field service support?

A Field Service Support professional assists in the installation, maintenance, and repair of equipment or systems directly at customer sites. They act as a key link between the company and its clients by providing technical support, troubleshooting issues, and ensuring customer satisfaction. Typically, this role involves traveling to different locations, addressing on-site problems, and delivering timely solutions. Field Service Support staff may also provide training to clients on how to use or maintain products.

What are the key skills and qualifications needed to thrive as a field service support?

To thrive as a Field Service Support professional, you need strong troubleshooting abilities, technical knowledge of equipment or machinery, and typically a relevant technical diploma or certification. Familiarity with diagnostic tools, service management software, and sometimes specific manufacturer certifications is often required. Excellent communication, problem-solving skills, and customer service orientation are critical to excel in this role. These skills ensure efficient equipment maintenance, minimize downtime, and foster positive client relationships.

What are some common challenges faced by field service support professionals, and how can they be managed effectively?

Field Service Support professionals often encounter challenges such as troubleshooting equipment in unpredictable environments, managing tight schedules, and ensuring clear communication with both clients and internal teams. Effective time management, adaptability, and strong problem-solving skills are essential to address these issues. Building solid relationships with customers and collaborating closely with technical teams can help resolve problems efficiently and enhance service quality.

How do I become a field service support?

To become a field service support professional, candidates typically need a high school diploma or equivalent, along with technical skills related to the specific industry, such as electronics, mechanical systems, or software. Relevant certifications, experience with troubleshooting, and good communication skills are often required, and some roles may require a valid driver's license for travel to client sites.
Field Service Support jobs near you
Infographic showing various Field Service Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Field Service Support

Frisco, TX

Aespatech
IT Services • 11 - 50 employees
Learn more about Aespatechexternal

Contractor

Re-posted 14 days ago

Job description

Job Description

Job Title: Field Service Support

Location: Frisco, TX

Duration:Contract

Job Description: -

         Excellent skills in user IT infrastructure - Desktops, Laptops, Printers, Handhelds, Smartphone etc.
Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e. Office
Administration experience of MS Active Directory users & groups, policies and management concepts

         Provide specialized On Call Support for hardware / software / network problem diagnosis / resolution for customer's end users.
Having good knowledge about the features of MS office 2007/2010.
Familiar with common issues related to desktop and should possess ability to make the user understand the steps on call to help him sorting the same quickly.
Should be familiar with IP address/Host Name concept which is required to provide RDP support.
Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
Should have help desk, customer service, and support experience with problem solving involving hardware, software, and networks

Additional Information

All your information will be kept confidential according to EEO guidelines.

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