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Field Service Support Jobs in Texas (NOW HIRING)

EMSAR

Field Service Engineer II

Houston, TX · On-site

On-site technical field support (maintenance and repair) * FDA field change orders and recalls * Equipment installation * FDA compliance and validation services * Technical training and education ...

Promachbuilt

Field Service Technician

Houston, TX · On-site

In this role, you will provide technical support to customers throughout the life of a machine. You ... Our field service team specializes in keeping our machine performance strong. Our team is dedicated ...

EMSAR

Field Service Engineer II

Houston, TX · On-site +1

On-site technical field support (maintenance and repair) * FDA field change orders and recalls * Equipment installation * FDA compliance and validation services * Technical training and education ...

EMSAR

Field Service Engineer II

Austin, TX · On-site +1

On-site technical field support (maintenance and repair) * FDA field change orders and recalls * Equipment installation * FDA compliance and validation services * Technical training and education ...

EMSAR

Field Service Engineer II

Austin, TX · On-site

On-site technical field support (maintenance and repair) * FDA field change orders and recalls * Equipment installation * FDA compliance and validation services * Technical training and education ...

ARTIDIS

Field Service Software Engineer

Houston, TX · On-site

The Field Service Software Engineer is responsible for supporting the installation, maintenance, and troubleshooting of software-related components of ARTIDIS systems, ensuring reliable system ...

Mycronic USA

Field Service Engineer

Dallas, TX · On-site

$33.65 - $40.86/hr

Provides pre- and post-sales support for all Mycronic services and products * Provides meeting and ... field support personnel to provide the highest level of customer support and satisfaction

Mycronic USA

Field Service Engineer

Dallas, TX · On-site

$33.65 - $40.86/hr

Provides pre- and post-sales support for all Mycronic services and products * Provides meeting and ... field support personnel to provide the highest level of customer support and satisfaction

RobCo

Service & Support Engineer

Austin, TX · On-site

Several years of experience in field service engineering, technical support, or solutions engineering within robotics or industrial automation. * Solid technical foundation including basic object ...

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Field Service Support information

What is a field service support?

A Field Service Support professional assists in the installation, maintenance, and repair of equipment or systems directly at customer sites. They act as a key link between the company and its clients by providing technical support, troubleshooting issues, and ensuring customer satisfaction. Typically, this role involves traveling to different locations, addressing on-site problems, and delivering timely solutions. Field Service Support staff may also provide training to clients on how to use or maintain products.

What are the key skills and qualifications needed to thrive as a field service support?

To thrive as a Field Service Support professional, you need strong troubleshooting abilities, technical knowledge of equipment or machinery, and typically a relevant technical diploma or certification. Familiarity with diagnostic tools, service management software, and sometimes specific manufacturer certifications is often required. Excellent communication, problem-solving skills, and customer service orientation are critical to excel in this role. These skills ensure efficient equipment maintenance, minimize downtime, and foster positive client relationships.

What are some common challenges faced by field service support professionals, and how can they be managed effectively?

Field Service Support professionals often encounter challenges such as troubleshooting equipment in unpredictable environments, managing tight schedules, and ensuring clear communication with both clients and internal teams. Effective time management, adaptability, and strong problem-solving skills are essential to address these issues. Building solid relationships with customers and collaborating closely with technical teams can help resolve problems efficiently and enhance service quality.

How do I become a field service support?

To become a field service support professional, candidates typically need a high school diploma or equivalent, along with technical skills related to the specific industry, such as electronics, mechanical systems, or software. Relevant certifications, experience with troubleshooting, and good communication skills are often required, and some roles may require a valid driver's license for travel to client sites.
Field Service Support jobs near you
Infographic showing various Field Service Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Field Service Engineer II

Houston, TX • On-site

EMSAR
Medical Equipment and Supplies Manufacturing • 201 - 500 employees
Learn more about EMSARexternal

Full-time

Re-posted 5 days ago

EMSAR rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

128th of 284 rated repair and maintenance companies

Job description

Field Service Engineer 

Company Overview
Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly growing national technical services company providing maintenance, repair, and installation services to OEM partners within the healthcare industry.

EMSAR’s service offerings include:

  • On-site technical field support (maintenance and repair)
  • FDA field change orders and recalls
  • Equipment installation
  • FDA compliance and validation services
  • Technical training and education

Position Summary

This intermediate-level field position is responsible for performing preventive maintenance, and repair on a variety of medical equipment and devices, which could include but not limited to hospital beds, exam tables and self service blood pressure kiosks.  

EMSAR provides all necessary tools and paid technical training.

This position is Monday-Friday, business hours.

Key Responsibilities

  • Perform on-site preventive maintenance and repairs on hospital beds.
  • Provide intermediate-level engineering and technical service support to customers.
  • Manage and complete assigned work orders using EMSAR’s service management platform (ServiceMax). Approximately 25% of daily work involves documentation and system updates.
  • Maintain consistent communication with dispatchers to coordinate work assignments and scheduling.
  • Perform additional duties as assigned by supervisors or management.
  • Maintain a professional appearance and well-organized tools and equipment while representing EMSAR.
  • May be assigned to work regularly at designated client facilities.

Qualifications & Skills

Technical and Analytical Skills

  • Ability to read and interpret technical documentation, service manuals, safety procedures, and operational guidelines.
  • Knowledge of commonly used field service engineering practices, procedures, and equipment.
  • Intermediate-level troubleshooting and technical repair skills.

Communication & Interpersonal Skills

  • Strong verbal and written communication skills.
  • Ability to maintain positive working relationships with internal teams and external clients.

Organization & Time Management

  • Ability to prioritize tasks, plan work efficiently, and manage time effectively.
  • Capable of working independently with limited supervision while following established guidelines.

Minimum Education & Experience

Option 1

  • High School Diploma or equivalent
  • 2–4 years of technical or field service experience

OR

Option 2

  • Associate’s degree or trade/technical school certification
  • 1+ year of technical experience (internship, apprenticeship, or externship acceptable)

Additional Requirements:

  • Valid driver’s license and proof of liability insurance
  • Ability to operate personal, fleet, or rental vehicles

Work Environment & Physical Requirements

  • Frequent standing, walking, bending, squatting, and stair climbing while performing service work.
  • Extended periods of computer use for service documentation and reporting.
  • Ability to use both hands to handle tools and small components without restriction.
  • Ability to lift up to 50 lbs and move equipment up to 125 lbs.
  • Regional travel, including day and occasional overnight trips

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. EMSAR retains the right to change or assign other duties to this position.
EMSAR is an equal employment opportunity employer and considers all applicants without regard to race, color, religion, national origin, ancestry, citizenship, gender, marital status, pregnancy, age, physical or mental disability, genetic information, military service status, or any other basis protected by federal, state or local law.
This Employer participates in E-Verify, a service of DHS and SSA.

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