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Field Service Scheduler Jobs in Michigan (NOW HIRING)

Classet

Field Service Technician

Ann Arbor, MI · On-site

$24 - $26/hr

Ann Arbor, MI (On-Site / Field-Based) Schedule: Full-Time 24/7 On-Call Rotation 30-40% Overnight Travel Pay Rate: $24.00-$26.00/hour Employment Type: Hourly Overview OWL Services is seeking a Field ...

Classet

Field Service Technician

Ann Arbor, MI · On-site

$24 - $26/hr

Ann Arbor, MI (On-Site / Field-Based) Schedule: Full-Time | 24/7 On-Call Rotation | 30-40% Overnight Travel Pay Rate: $24.00-$26.00/hour Employment Type: Hourly Overview OWL Services is seeking a ...

Uniloy Inc.

Field Service Technician

Tecumseh, MI · On-site

The Field Service Technician will respond to requests within the United States and abroad for ... Perform preventative maintenance on a regular schedule. * Log all services and report progress to ...

Uniloy INC

Field Service Technician

Tecumseh, MI · On-site

The Field Service Technician will respond to requests within the United States and abroad for ... Perform preventative maintenance on a regular schedule. * Log all services and report progress to ...

Uniloy INC

Field Service Technician

Tecumseh, MI · On-site

Description The Field Service Technician will respond to requests within the United States and ... Perform preventative maintenance on a regular schedule. * Log all services and report progress to ...

Kuka AG

Field Service Engineer

Shelby, MI · On-site

... Field Service Technicians. Follows safety practices as defined by the Company and/or the customer ... Requires the ability to work within a flexible work/travel schedule. Requires the ability to travel ...

Kuka AG

Field Service Engineer

Shelby, MI · On-site

... Field Service Technicians. Follows safety practices as defined by the Company and/or the customer ... Requires the ability to work within a flexible work/travel schedule. Requires the ability to travel ...

Kuka AG

Field Service Engineer

Shelby Township, MI · On-site

... Field Service Technicians. Follows safety practices as defined by the Company and/or the customer ... Requires the ability to work within a flexible work/travel schedule. Requires the ability to travel ...

Kuka AG

Field Service Engineer

Shelby, MI · On-site

... Field Service Technicians. Follows safety practices as defined by the Company and/or the customer ... Requires the ability to work within a flexible work/travel schedule. Requires the ability to travel ...

PALFINGER

Field Service Technician

Detroit, MI

$35 - $45/hr

PALFINGER is searching for an experienced Field Service Mechanic to work in the field to service ... Perform quarterly preventive maintenance per customer schedule and Annual DOT inspections and ...

Kuka AG

Field Service Engineer

Shelby Township, MI · On-site

... Field Service Technicians. Follows safety practices as defined by the Company and/or the customer ... Requires the ability to work within a flexible work/travel schedule. Requires the ability to travel ...

Kuka AG

Field Service Engineer

Shelby Township, MI · On-site

... Field Service Technicians. Follows safety practices as defined by the Company and/or the customer ... Requires the ability to work within a flexible work/travel schedule. Requires the ability to travel ...

Actalent

Field Service Technician

Belding, MI · On-site

$30 - $50/hr

Field Service Technician We are seeking a hands-on Field Service Technician to support the ... The typical schedule includes 40 hours per week when working locally and 60-70 hours per week while ...

AA2IT

Field Service Tech

Niles, MI · On-site

AA2IT is seeking an IT Field Service Tech to provide general IT support to clients including ... However, work may occasionally follow the project schedule, which could include overtime or after ...

OtterBase

Field Service Technician

Grand Rapids, MI · On-site

$80K - $100K/yr

We are seeking a skilled and motivated Field Service Technician to join our team, specializing in ... scheduled. Install or assist with the installation of new equipment. Maintain accurate service ...

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All JobsField Service Scheduler JobsField Service Scheduler Jobs in Michigan

Field Service Scheduler information

What does a field service scheduler do?

A Field Service Scheduler is responsible for coordinating and assigning service technicians to customer sites based on service requests, technician availability, and location. They manage daily schedules, optimize routes, and ensure that service appointments are met efficiently. Their role helps improve customer satisfaction by minimizing wait times and ensuring timely service delivery. Field Service Schedulers often use specialized software to track jobs, handle emergencies, and communicate with both technicians and customers.

What are the key skills and qualifications needed to thrive as a field service scheduler?

To thrive as a Field Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and workforce management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to manage competing priorities help individuals excel in this role. These skills ensure efficient resource allocation, high customer satisfaction, and smooth coordination of field operations.

How does a field service scheduler typically coordinate with technicians and customers to manage last-minute changes or emergencies?

Field Service Schedulers play a crucial role in managing dynamic, fast-paced schedules. When unexpected situations arise, such as urgent service requests or technician absences, schedulers must quickly communicate with both field technicians and customers to adjust appointments and minimize disruptions. This often involves reprioritizing tasks, leveraging scheduling software, and maintaining clear, proactive communication to ensure service quality and customer satisfaction. Strong organizational and interpersonal skills are essential to handle these challenges effectively.

What is the difference between Field Service Scheduler vs Service Coordinator?

AspectField Service SchedulerService Coordinator
CredentialsTypically requires scheduling, customer service, and basic technical knowledgeOften requires customer service and communication skills, some technical understanding
Work EnvironmentField-based, coordinating on-site service appointmentsOffice-based, managing service requests and client communication
Employer & IndustryUsed in industries like HVAC, plumbing, electrical servicesCommon in similar service industries, focusing on client coordination
Search & Comparison IntentPeople comparing scheduling roles in field servicePeople seeking roles focused on customer communication and scheduling

The Field Service Scheduler primarily manages scheduling and dispatching technicians for on-site work, often requiring technical knowledge. The Service Coordinator handles customer communication, service requests, and scheduling from an office setting. While both roles support field operations, the scheduler is more focused on logistics, whereas the coordinator emphasizes client interaction and service planning.

Do you need a degree to be a field service scheduler?

A degree is not typically required to be a field service scheduler, but relevant experience, organizational skills, and knowledge of scheduling software are important. Many employers prioritize practical skills and industry experience over formal education for this role.

What are popular job titles related to Field Service Scheduler jobs in Michigan?

For Field Service Scheduler jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Field Service Scheduler jobs in Michigan look for?

The top searched job categories for Field Service Scheduler jobs in Michigan are:

What cities in Michigan are hiring for Field Service Scheduler jobs?

Cities in Michigan with the most Field Service Scheduler job openings:

Field Service Scheduler jobs near you

Field Service Technician

Classet

Ann Arbor, MI • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

OWL Services is Hiring a Field Service Technician!
Location: Ann Arbor, MI (On-Site / Field-Based)
Schedule: Full-Time 24/7 On-Call Rotation 30-40% Overnight Travel
Pay Rate: $24.00-$26.00/hour
Employment Type: Hourly
Overview
OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined professional who enjoys troubleshooting, working independently, and delivering reliable service in the field.
Technicians are essential in ensuring equipment such as POS systems, alarms, and security devices operate efficiently while maintaining strong safety and service standards.
The position is responsible for servicing and installing various electronic equipment to include security point of sale, as well as EV charging stations.
Responsibilities
  • Troubleshoot, inspect, repair, and replace electro-mechanical equipment
  • Diagnose issues and implement effective solutions
  • Service equipment including cash registers, coin changers, alarms, and POS systems
  • Complete service requests and maintenance tasks in a timely and professional manner
  • Review work orders, manuals, and technical drawings
  • Utilize testing devices, hand tools, and power tools
  • Follow all safety procedures and company protocols
  • Participate in a 24/7 on-call rotation
  • Travel overnight 30-40% for installations, repairs, and upgrades
  • Maintain accurate documentation using company systems and mobile tools

Requirements
Must Have
  • Mechanical aptitude and troubleshooting skills
  • Ability to work independently and be a strong problem-solver
  • Strong attention to safety and adherence to safety protocols
  • Willingness to participate in a 24/7 on-call rotation
  • Ability to travel 30-40% overnight
  • Good driving record
  • Proficiency with computers and smartphones
  • Ability to travel and possessing air travel documents, i.e., REAL ID, Passport, etc.

Nice to Have
  • Experience with POS systems (Verifone, NCR)
  • Experience working with alarm systems
  • Experience troubleshooting electro-mechanical equipment
  • Ability to complete service requests professionally and efficiently
  • Ability to review work orders, manuals, and technical drawings
  • Experience using testing devices, hand tools, and power tools
  • Willingness to support installations/upgrades in other regions

Benefits
  • Paid Time Off
  • 401(k) Retirement Plan
  • Health Care
  • Dental Insurance
  • Vision Insurance
  • Overtime Pay
  • On-the-Job Training
  • Per Diems
  • Growth Opportunities
Classet logo

About Classet

Sourced by ZipRecruiter

We're on a mission Classet was founded to improve the massive skills gap and the challenge to find true upward mobility in the blue collar space. We believe everyone should have access to a quality, economically sustainable, and rewarding career. We want to help make that a reality. Classet Helps Companies Find and Train Skilled Workers We use software, content, and our community to help companies promote their opportunities, find people to hire, and ultimately accelerate the training process.

Industry

Internet and it

Company size

1 - 10 Employees

Headquarters location

Chicago, IL, US

Year founded

2021

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