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Field Service Scheduler Jobs in Michigan (NOW HIRING)

Daniels Health

Regional Field Service Manager

Detroit, MI · On-site

$85K - $115K/yr

As a Regional Field Service Manager you will be responsible for providing exceptional service to a ... Manage inventory, product ordering, labor planning, scheduling, payroll, and budget adherence to ...

Duravant

Field Service Technician

Holland, MI

$25.05 - $26.25/hr

The Field Service Technician position reports to the Service Manager and works closely with Sales ... on a scheduled rotation * Responsible for timely and accurate documentation of all service ...

WECO

Field Service Technician

Holland, MI · On-site

$25.05 - $26.25/hr

The Field Service Technician position reports to the Service Manager and works closely with Sales ... on a scheduled rotation * Responsible for timely and accurate documentation of all service ...

DURAVANT LLC

Field Service Technician

Holland, MI · On-site

$25.05 - $26.25/hr

The Field Service Technician position reports to the Service Manager and works closely with Sales ... on a scheduled rotation * Responsible for timely and accurate documentation of all service ...

StrategiQly

Field Service Engineer

Rochester Hills, MI · On-site

$35 - $45/hr

This position requires complying with FAC and customer schedules, work rules, and conduct standards ... Field Service Report after each customer call that describes the problem, the corrective action ...

DYNAMIC WELDING & EQUIPMENT SERVICE

Be Seen First

Field Service Technician

Kalamazoo, MI · On-site

$35 - $45/hr

The ideal candidate will have a minimum of 3 years of in-field experience, effectively troubleshoot ... Flexible schedule * Paid time off Company Description Dynamic Welding & Equipment Service is a ...

DYNAMIC WELDING & EQUIPMENT SERVICE

Be Seen First

Field Service Technician

Kalamazoo, MI · On-site

$35 - $45/hr

The ideal candidate will have a minimum of 3 years of in-field experience, effectively troubleshoot ... Flexible schedule * Paid time off Company Description Dynamic Welding & Equipment Service is a ...

PSI Engineering

Field Service Technician

Detroit, MI · On-site

$70K - $75K/yr

S. customer base, we are looking for a Field Service Technician based in the United States to join ... Ability to travel within and outside of the country consistently, according to a changing schedule.

DISHER

Field Service Technician

Grand Rapids, MI · On-site

Field Service Technician - Grand Rapids, MI DISHER is excited to partner with a trusted leader in ... High adaptability to changing priorities, schedules, and customer needs, often with short notice.

DISHER

Field Service Technician

Grand Rapids, MI · On-site

Field Service Technician - Grand Rapids, MI DISHER is excited to partner with a trusted leader in ... High adaptability to changing priorities, schedules, and customer needs, often with short notice.

Actalent

Field Service Technician

Sturgis, MI · On-site

$30 - $35/hr

Work independently in the field, managing schedules, travel, and priorities to meet customer needs and project deadlines. * Maintain a strong customer service focus, representing the company ...

Classet

Field Service Technician

Ann Arbor, MI · On-site

$24 - $26/hr

Ann Arbor, MI (On-Site / Field-Based) Schedule: Full-Time | 24/7 On-Call Rotation | 30-40% Overnight Travel Pay Rate: $24.00-$26.00/hour Employment Type: Hourly Overview OWL Services is seeking a ...

DISHER

Field Service Technician

Grand Rapids, MI

Field Service Technician - Grand Rapids, MI DISHER is excited to partner with a trusted leader in ... High adaptability to changing priorities, schedules, and customer needs, often with short notice.

Classet

Field Service Technician

Ann Arbor, MI

$24 - $26/hr

Ann Arbor, MI (On-Site / Field-Based) Schedule: Full-Time | 24/7 On-Call Rotation | 30-40% Overnight Travel Pay Rate: $24.00-$26.00/hour Employment Type: Hourly Overview OWL Services is seeking a ...

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Showing results 21-40

All JobsField Service Scheduler JobsField Service Scheduler Jobs in Michigan

Field Service Scheduler information

What does a field service scheduler do?

A Field Service Scheduler is responsible for coordinating and assigning service technicians to customer sites based on service requests, technician availability, and location. They manage daily schedules, optimize routes, and ensure that service appointments are met efficiently. Their role helps improve customer satisfaction by minimizing wait times and ensuring timely service delivery. Field Service Schedulers often use specialized software to track jobs, handle emergencies, and communicate with both technicians and customers.

What are the key skills and qualifications needed to thrive as a field service scheduler?

To thrive as a Field Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and workforce management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to manage competing priorities help individuals excel in this role. These skills ensure efficient resource allocation, high customer satisfaction, and smooth coordination of field operations.

How does a field service scheduler typically coordinate with technicians and customers to manage last-minute changes or emergencies?

Field Service Schedulers play a crucial role in managing dynamic, fast-paced schedules. When unexpected situations arise, such as urgent service requests or technician absences, schedulers must quickly communicate with both field technicians and customers to adjust appointments and minimize disruptions. This often involves reprioritizing tasks, leveraging scheduling software, and maintaining clear, proactive communication to ensure service quality and customer satisfaction. Strong organizational and interpersonal skills are essential to handle these challenges effectively.

What is the difference between Field Service Scheduler vs Service Coordinator?

AspectField Service SchedulerService Coordinator
CredentialsTypically requires scheduling, customer service, and basic technical knowledgeOften requires customer service and communication skills, some technical understanding
Work EnvironmentField-based, coordinating on-site service appointmentsOffice-based, managing service requests and client communication
Employer & IndustryUsed in industries like HVAC, plumbing, electrical servicesCommon in similar service industries, focusing on client coordination
Search & Comparison IntentPeople comparing scheduling roles in field servicePeople seeking roles focused on customer communication and scheduling

The Field Service Scheduler primarily manages scheduling and dispatching technicians for on-site work, often requiring technical knowledge. The Service Coordinator handles customer communication, service requests, and scheduling from an office setting. While both roles support field operations, the scheduler is more focused on logistics, whereas the coordinator emphasizes client interaction and service planning.

Do you need a degree to be a field service scheduler?

A degree is not typically required to be a field service scheduler, but relevant experience, organizational skills, and knowledge of scheduling software are important. Many employers prioritize practical skills and industry experience over formal education for this role.

What are popular job titles related to Field Service Scheduler jobs in Michigan?

For Field Service Scheduler jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Field Service Scheduler jobs in Michigan look for?

The top searched job categories for Field Service Scheduler jobs in Michigan are:

What cities in Michigan are hiring for Field Service Scheduler jobs?

Cities in Michigan with the most Field Service Scheduler job openings:

Field Service Scheduler jobs near you

Regional Field Service Manager

Daniels Health

Detroit, MI • On-site

$85K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Daniels Health rating

6.3

Company rating: 6.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

We are seeking an enthusiastic, customer service focused Regional Field Service Manager to help support our team throughout Michigan, Ohio, Indiana, and Pennsylvania. As a Regional Field Service Manager you will be responsible for providing exceptional service to a regional group of hospital accounts by managing a team of Field Service Supervisors, Field Service Representatives and coordinating with the Plant Manager and Delivery Route Drivers. This role requires 50% travel.
What you will do
  • Partner with Sales and customers to assess service, staffing, and product needs for existing and new accounts.
  • Lead account implementations, including installations, ward walks, product setup, Techsmart deployment, inventory management, and service scheduling.
  • Train hospital staff, Service Technicians, and other stakeholders on Daniels products, programs, safety standards, and regulatory requirements.
  • Build strong customer relationships by conducting audits, monitoring service levels, reviewing utilization data, and ensuring customer satisfaction.
  • Manage inventory, product ordering, labor planning, scheduling, payroll, and budget adherence to support operational efficiency.
  • Recruit, train, coach, evaluate, and manage Service Technicians, including performance management, safety training, and coverage planning.
  • Ensure high-quality, compliant service delivery through quality audits, issue resolution, on-time collections, continuous improvement initiatives, and cross-functional communication with Operations and Sales leadership.
Physical Requirements
  • Lift containers weighing up to 40 lbs.;
  • Push/pull wheeled transporters and/or palletized product up to approximately 500 lbs;
  • Travel through Great Lakes Region 50% of the time
  • Walking of two (2) or more miles per day;
  • Sitting for extended periods of time;
  • Work in and around hospital personnel, sensitive medical equipment, and patients.
  • Occasionally work in an outdoor environment.
What we are looking for
  • 4 year degree or equivalent experience;
  • Minimum 5 years proven leadership experience in service related industry; hospital services or related industry experience highly desirable;
  • Outstanding project management skills to oversee complex installations and meet cost and time requirements;
  • Solid understanding of service-related financial drivers/KPIs and experience managing budgets and profit/loss;
  • Excellent organizational skills and attention to detail in order to maintain all regulatory and client care records at 100% accuracy;
  • Experience hiring, training and leading direct reports a definite plus;
  • Sense of urgency to deliver on results and resolve issues quickly;
  • Willingness and ability to travel 50-60%; most travel is local involving day trips or overnight stays.
Why work for us
  • Job Stability - As an essential service to healthcare, Daniels Health is non-seasonal and recession-proof
  • Comprehensive Benefits - Medical, Dental, and Vision Insurance effective on Day One; Paid Short-Term Disability; Company-sponsored Life Insurance; Voluntary Long-Term Disability and Accident Insurance
  • 401K Matching Plan - 50% employer match on up to 6% contribution (up to 3% employer contribution) with a 5-year vesting schedule and no waiting period on the match
  • Permanent Position - Full-time, 40 hours per week with long-term career potential
  • Mission-Driven Work - Be part of a company that's making healthcare safer and more sustainable through innovative waste management solutions
  • Growth & Development - Opportunities to expand your skills in leadership, data analysis, and cross-functional collaboration within a supportive and evolving organization
 
$85,439 - $115,071 a year
If you're looking for a stable, mission-driven role where your leadership makes a real impact, we'd love to hear from you. At Daniels Health, you'll be part of a team that values safety, innovation, and people. Apply today and take the next step in your career with a company that's transforming healthcare waste management for good. 

Who are we?
We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.

 
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart  conforms to the spirit as well as to the letter of all applicable laws and regulations.

Daniels Health conducts background checks and drug testing as part of the postoffer hiring process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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