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Field Service Scheduler Jobs in Michigan (NOW HIRING)

Mahr, Inc.

Field Service Supervisor

Wixom, MI · On-site

Partner with the Service Coordinator to optimize technician utilization, scheduling, and resource ... Minimum 5 years of experience in field service, applications engineering, technical support, or a ...

Mahr Inc.

Field Service Supervisor

Wixom, MI · On-site

Partner with the Service Coordinator to optimize technician utilization, scheduling, and resource ... Minimum 5 years of experience in field service, applications engineering, technical support, or a ...

Shively Diversified Management Services

Be Seen First

Field Service Engineer

Auburn Hills, MI · On-site

$90K/yr

Field Service Engineer - CNC Machine Tools (USA) Company: Jyoti CNC Automation Location: USA Tech ... Central Warehouse & Repair Centre Schedule: Monday-Friday, Core Business Hours (flexible as ...

Eosgroup

Field Service Engineer

Novi, MI

Title: Field Service Engineer Responsible Manager: Service Manager Polymers Location: Baltimore ... Perform preventive maintenance procedures for customer's equipment within the scheduled time.

EOS

Field Service Engineer

Novi, MI · On-site

Field Service Engineer Responsible Manager: Service Manager, SE/WEST Location: Atlanta We are ... Perform preventive maintenance procedures for customer's equipment within the scheduled time.

Eosgroup

Field Service Engineer

Novi, MI

Field Service Engineer Responsible Manager: Service Manager, SE/WEST Location: Atlanta We are ... Perform preventive maintenance procedures for customer's equipment within the scheduled time.

EOS

Field Service Engineer

Novi, MI · On-site

... scheduled time. • Timely, accurate submission of all service documentation according to EOS ... and field service reports. • Manage EOS service tools and spare parts inventory to ensure ...

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Field Service Scheduler information

What does a field service scheduler do?

A Field Service Scheduler is responsible for coordinating and assigning service technicians to customer sites based on service requests, technician availability, and location. They manage daily schedules, optimize routes, and ensure that service appointments are met efficiently. Their role helps improve customer satisfaction by minimizing wait times and ensuring timely service delivery. Field Service Schedulers often use specialized software to track jobs, handle emergencies, and communicate with both technicians and customers.

What are the key skills and qualifications needed to thrive as a field service scheduler?

To thrive as a Field Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and workforce management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to manage competing priorities help individuals excel in this role. These skills ensure efficient resource allocation, high customer satisfaction, and smooth coordination of field operations.

How does a field service scheduler typically coordinate with technicians and customers to manage last-minute changes or emergencies?

Field Service Schedulers play a crucial role in managing dynamic, fast-paced schedules. When unexpected situations arise, such as urgent service requests or technician absences, schedulers must quickly communicate with both field technicians and customers to adjust appointments and minimize disruptions. This often involves reprioritizing tasks, leveraging scheduling software, and maintaining clear, proactive communication to ensure service quality and customer satisfaction. Strong organizational and interpersonal skills are essential to handle these challenges effectively.

What is the difference between Field Service Scheduler vs Service Coordinator?

AspectField Service SchedulerService Coordinator
CredentialsTypically requires scheduling, customer service, and basic technical knowledgeOften requires customer service and communication skills, some technical understanding
Work EnvironmentField-based, coordinating on-site service appointmentsOffice-based, managing service requests and client communication
Employer & IndustryUsed in industries like HVAC, plumbing, electrical servicesCommon in similar service industries, focusing on client coordination
Search & Comparison IntentPeople comparing scheduling roles in field servicePeople seeking roles focused on customer communication and scheduling

The Field Service Scheduler primarily manages scheduling and dispatching technicians for on-site work, often requiring technical knowledge. The Service Coordinator handles customer communication, service requests, and scheduling from an office setting. While both roles support field operations, the scheduler is more focused on logistics, whereas the coordinator emphasizes client interaction and service planning.

Do you need a degree to be a field service scheduler?

A degree is not typically required to be a field service scheduler, but relevant experience, organizational skills, and knowledge of scheduling software are important. Many employers prioritize practical skills and industry experience over formal education for this role.

What are popular job titles related to Field Service Scheduler jobs in Michigan?

For Field Service Scheduler jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Field Service Scheduler jobs in Michigan look for?

The top searched job categories for Field Service Scheduler jobs in Michigan are:

What cities in Michigan are hiring for Field Service Scheduler jobs?

Cities in Michigan with the most Field Service Scheduler job openings:

Field Service Scheduler jobs near you

Field Service Engineer (Electromechanical)

Field of Talent

Detroit, MI • On-site

Full-time

Re-posted 6 days ago

Job description

Recruiter Summary of Position

  • Job Title: Field Service Engineer (Electromechanical)
  • Location: Regional Travel. Preference for candidates near MI, OH, WI (Not necessarily travel to all areas).
  • Work Arrangement: Central Field-Based / On-site
  • Required Skills: 3+ years servicing industrial equipment, electromechanical engineering proficiency, industrial laser systems knowledge, and axis motion systems. 3+ years working with Programmable Logic Controller (PLC).
  • Required Certifications/Licenses: Electromechanical certifications sought.
  • Other Required: Valid Driver’s License and U.S. Passport.
  • Preferred Skills: Additive Manufacturing data prep, PC/Network configuration.
  • Employee Value Proposition: Our Field Service Engineers spend most Friday evenings and weekends at home with their families. Global leader in sustainable manufacturing, exposure to cutting-edge 3D printing tech, a high-autonomy role, and a mission-driven culture of "Responsible Manufacturing."


Forge the Future of Manufacturing: As a Field Service Engineer, you are the face of innovation, ensuring that the world's most advanced 3D printing technology operates at peak performance. You aren't just fixing machines; you are a critical link in the transition to responsible manufacturing, helping customers turn digital designs into physical reality. Your days will be spent on the move, diving deep into industrial lasers and motion systems, troubleshooting complex technical puzzles, and serving as a trusted advisor to clients who are pushing the boundaries of what’s possible.


Why This is Your Next Bold Move

  • Work daily with high-end industrial 3D printers that are reshaping the aerospace, medical, automotive industries.
  • Manage your own territory/schedule, acting as the primary technical expert for the Central Region.
  • Join a diverse team of 1,000+ "sharp minds" representing 60 nationalities, all focused on accelerating production.
  • See the world and the industry from the front lines, with opportunities for both regional/international travel.


Your Mission

  • Own the servicing of complex industrial equipment, ensuring every system is calibrated for operational efficiency.
  • Provide on-site and remote tech support, diagnosing and repairing hardware to keep production lines moving.
  • Perform precision preventive maintenance and keep service records to ensure long-term equipment reliability.
  • Partner with 2nd Level Support engineering teams to maintain the local install to the highest global standards.


What You Bring to the Team

  • 3+ years of experience servicing industrial equipment and a background in electromechanical engineering.
  • Good understanding of industrial lasers, axis motion systems, with the ability to read complex schematics.
  • Willingness to travel 50% within an assigned Central territory, which may include portions of MI, OH, WI. 
  • Valid driver’s license, passport, and excitement for travel. FSE’s are mostly home on Friday evenings/weekends.



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