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Field Service Scheduler Jobs in Delaware (NOW HIRING)

As a Scheduling Success Coordinator , you will be the driving force behind enhancing the ... Your focus will be on strategic planning to optimize the field service team and fulfill our ...

As a Scheduling Success Coordinator , you will be the driving force behind enhancing the ... Your focus will be on strategic planning to optimize the field service team and fulfill our ...

As a Scheduling Success Coordinator , you will be the driving force behind enhancing the ... Your focus will be on strategic planning to optimize the field service team and fulfill our ...

  • Medical

  • Retirement

  • PTO

To serve as a scheduling content expert and software super-user. To assist peers with complex ... Service EDUCATION AND EXPERIENCE REQUIREMENTS: Associate degree in Business/Medical related field ...

Senior Program Manager, Field Services

Dover, DE

$115K - $116K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monitor project financial performance, including budgets, labor utilization, schedule adherence ... field services, construction management, inspection, surveying, or related markets. * 5 years of ...

Senior Program Manager, Field Services

Dover, DE · On-site

$115K - $116K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monitor project financial performance, including budgets, labor utilization, schedule adherence ... field services, construction management, inspection, surveying, or related markets. * 5 years of ...

Senior Program Manager, Field Services

Dover, DE

$115K - $116K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monitor project financial performance, including budgets, labor utilization, schedule adherence ... field services, construction management, inspection, surveying, or related markets. * 5 years of ...

Data Center COE Service Site Manager

DE · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote in the US #LI- Remote This role is contributing to the Electrification Service Data Center ... and schedule expectations. * Resolve field issues, clarify scope questions, and coordinate ...

Showing results 41-60

Field Service Scheduler information

What are the key skills and qualifications needed to thrive as a field service scheduler?

To thrive as a Field Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and workforce management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to manage competing priorities help individuals excel in this role. These skills ensure efficient resource allocation, high customer satisfaction, and smooth coordination of field operations.

What does a field service scheduler do?

A Field Service Scheduler is responsible for coordinating and assigning service technicians to customer sites based on service requests, technician availability, and location. They manage daily schedules, optimize routes, and ensure that service appointments are met efficiently. Their role helps improve customer satisfaction by minimizing wait times and ensuring timely service delivery. Field Service Schedulers often use specialized software to track jobs, handle emergencies, and communicate with both technicians and customers.

How does a field service scheduler typically coordinate with technicians and customers to manage last-minute changes or emergencies?

Field Service Schedulers play a crucial role in managing dynamic, fast-paced schedules. When unexpected situations arise, such as urgent service requests or technician absences, schedulers must quickly communicate with both field technicians and customers to adjust appointments and minimize disruptions. This often involves reprioritizing tasks, leveraging scheduling software, and maintaining clear, proactive communication to ensure service quality and customer satisfaction. Strong organizational and interpersonal skills are essential to handle these challenges effectively.

What is the difference between Field Service Scheduler vs Service Coordinator?

AspectField Service SchedulerService Coordinator
CredentialsTypically requires scheduling, customer service, and basic technical knowledgeOften requires customer service and communication skills, some technical understanding
Work EnvironmentField-based, coordinating on-site service appointmentsOffice-based, managing service requests and client communication
Employer & IndustryUsed in industries like HVAC, plumbing, electrical servicesCommon in similar service industries, focusing on client coordination
Search & Comparison IntentPeople comparing scheduling roles in field servicePeople seeking roles focused on customer communication and scheduling

The Field Service Scheduler primarily manages scheduling and dispatching technicians for on-site work, often requiring technical knowledge. The Service Coordinator handles customer communication, service requests, and scheduling from an office setting. While both roles support field operations, the scheduler is more focused on logistics, whereas the coordinator emphasizes client interaction and service planning.

What are popular job titles related to Field Service Scheduler jobs in Delaware?

For Field Service Scheduler jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Field Service Scheduler jobs in Delaware look for?

The top searched job categories for Field Service Scheduler jobs in Delaware are:

What cities in Delaware are hiring for Field Service Scheduler jobs?

Cities in Delaware with the most Field Service Scheduler job openings:

Field Sales Representative - Excavation

Roto-Rooter Services Company

Newark, DE

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Roto-Rooter rating

6.6

Company rating: 6.6 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

198th of 278 rated repair and maintenance companies


Job description

Field Sales Representative - Excavation

Roto-Rooter is seeking Field Sales Representatives for our Excavation department. We offer an opportunity for sales professionals to pursue pre-qualified leads from our field service technicians and call centers. If you excel in outside sales and want to grow with a leading company, we want to hear from you!

This opportunity provides:

  • Unlimited earnings with an average of $55,000-$75,000 per year PLUS mileage reimbursement!
  • This position has a weekly base pay plus commission.
  • All leads provided, no cold calls.
  • Flexible work schedules
  • Top industry benefits.

Excavation Sales Responsibilities:

  • Identify and sell sewer line repair and replacement solutions for residential and commercial properties.
  • The Sales Representative will conduct camera assessments of sewer lines to determine if there is root interruption or breakage in the sewer line resulting in the need for repair or replacement.
  • Engage in proactive follow-up communication with existing customers to deliver effective solutions for their plumbing or water-related issues.
  • Leverage our established pricing matrix and/or insurance guidelines to provide competitive quotes for repair/replacement options/solutions and effectively close sales.
  • Be a trusted information resource for Roto-Rooter customers.

Excavation Sales Requirements:

  • A valid driver’s license and acceptable background check per company standards.
  • Demonstrated exceptional focus on delivering outstanding customer service.
  • Thrives in a fast-paced work environment and have the ability to work days, nights, weekends, and holidays as scheduled.
  • Must be able to use handheld telecommunication devices and understand commercial software packages such as Word and Excel.  You will also use Roto-Rooter computer systems.
  • Excellent oral and written communication skills in English.
  • Plumbing experience is not necessary or required.
  • Organized self-starter with an outgoing personality.
  • Strong preference for candidates with outside sales experience in in-home services; however, all outside sales backgrounds will be evaluated.

At Roto-Rooter, we believe our most significant investment is in our employees.  We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:

  • Medical insurance with a Prescription Drug Card
  • Accident and Critical Illness Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Training
  • Life Insurance
  • Matching 401K Retirement Savings Plan
  • Tuition Reimbursement
  • Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.


We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.


INDSAL


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