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Field Service Scheduler Jobs in California (NOW HIRING)

Sciton

Service Scheduler

Palo Alto, CA · On-site

$65K - $80K/yr

This role involves working closely with field service engineers, customers, and internal teams to manage service requests, maintain schedules, and address any changes or conflicts. In This Role, You ...

Sciton

Service Scheduler

Palo Alto, CA · Remote

$65K - $80K/yr

This role involves working closely with field service engineers, customers, and internal teams to manage service requests, maintain schedules, and address any changes or conflicts. In This Role, You ...

Fitnessmith

Field Service Technician

Fremont, CA · On-site

The technician coordinates with project managers and clients to schedule visits, ensure proper ... The Field Service Technician is expected to uphold high levels of professionalism, customer service ...

New

Fitnessmith

Field Service Technician

Sunnyvale, CA · On-site

The technician coordinates with project managers and clients to schedule visits, ensure proper ... The Field Service Technician is expected to uphold high levels of professionalism, customer service ...

New

Fitnessmith

Field Service Technician

Santa Clara, CA · On-site

The technician coordinates with project managers and clients to schedule visits, ensure proper ... The Field Service Technician is expected to uphold high levels of professionalism, customer service ...

New

Fitnessmith

Field Service Technician

Sonoma, CA · On-site

The technician coordinates with project managers and clients to schedule visits, ensure proper ... The Field Service Technician is expected to uphold high levels of professionalism, customer service ...

New

Fitnessmith

Field Service Technician

Alameda, CA · On-site

The technician coordinates with project managers and clients to schedule visits, ensure proper ... The Field Service Technician is expected to uphold high levels of professionalism, customer service ...

New

Fitnessmith

Field Service Technician

Santa Rosa, CA · On-site

The technician coordinates with project managers and clients to schedule visits, ensure proper ... The Field Service Technician is expected to uphold high levels of professionalism, customer service ...

New

Fitnessmith

Field Service Technician

Hayward, CA · On-site

The technician coordinates with project managers and clients to schedule visits, ensure proper ... The Field Service Technician is expected to uphold high levels of professionalism, customer service ...

New

Fitnessmith

Field Service Technician

San Mateo, CA · On-site

The technician coordinates with project managers and clients to schedule visits, ensure proper ... The Field Service Technician is expected to uphold high levels of professionalism, customer service ...

New

Fitnessmith

Field Service Technician

San Jose, CA · On-site

The technician coordinates with project managers and clients to schedule visits, ensure proper ... The Field Service Technician is expected to uphold high levels of professionalism, customer service ...

New

Fitnessmith

Field Service Technician

San Francisco, CA · On-site

The technician coordinates with project managers and clients to schedule visits, ensure proper ... The Field Service Technician is expected to uphold high levels of professionalism, customer service ...

New

Mettler Toledo AG

Field Service Technician

San Diego, CA · On-site

$60 - $80/hr

The Field Service Technician works at customer sites within a defined geographic region servicing ... Follow the daily service visits schedule through careful coordination with the Area Service Leader.

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Field Service Scheduler information

What does a field service scheduler do?

A Field Service Scheduler is responsible for coordinating and assigning service technicians to customer sites based on service requests, technician availability, and location. They manage daily schedules, optimize routes, and ensure that service appointments are met efficiently. Their role helps improve customer satisfaction by minimizing wait times and ensuring timely service delivery. Field Service Schedulers often use specialized software to track jobs, handle emergencies, and communicate with both technicians and customers.

What are the key skills and qualifications needed to thrive as a field service scheduler?

To thrive as a Field Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and workforce management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to manage competing priorities help individuals excel in this role. These skills ensure efficient resource allocation, high customer satisfaction, and smooth coordination of field operations.

How does a field service scheduler typically coordinate with technicians and customers to manage last-minute changes or emergencies?

Field Service Schedulers play a crucial role in managing dynamic, fast-paced schedules. When unexpected situations arise, such as urgent service requests or technician absences, schedulers must quickly communicate with both field technicians and customers to adjust appointments and minimize disruptions. This often involves reprioritizing tasks, leveraging scheduling software, and maintaining clear, proactive communication to ensure service quality and customer satisfaction. Strong organizational and interpersonal skills are essential to handle these challenges effectively.

What is the difference between Field Service Scheduler vs Service Coordinator?

AspectField Service SchedulerService Coordinator
CredentialsTypically requires scheduling, customer service, and basic technical knowledgeOften requires customer service and communication skills, some technical understanding
Work EnvironmentField-based, coordinating on-site service appointmentsOffice-based, managing service requests and client communication
Employer & IndustryUsed in industries like HVAC, plumbing, electrical servicesCommon in similar service industries, focusing on client coordination
Search & Comparison IntentPeople comparing scheduling roles in field servicePeople seeking roles focused on customer communication and scheduling

The Field Service Scheduler primarily manages scheduling and dispatching technicians for on-site work, often requiring technical knowledge. The Service Coordinator handles customer communication, service requests, and scheduling from an office setting. While both roles support field operations, the scheduler is more focused on logistics, whereas the coordinator emphasizes client interaction and service planning.

Do you need a degree to be a field service scheduler?

A degree is not typically required to be a field service scheduler, but relevant experience, organizational skills, and knowledge of scheduling software are important. Many employers prioritize practical skills and industry experience over formal education for this role.

What are popular job titles related to Field Service Scheduler jobs in California?

For Field Service Scheduler jobs in California, the most frequently searched job titles are:

What job categories do people searching Field Service Scheduler jobs in California look for?

The top searched job categories for Field Service Scheduler jobs in California are:

What cities in California are hiring for Field Service Scheduler jobs?

Cities in California with the most Field Service Scheduler job openings:

Field Service Scheduler jobs near you
Infographic showing various Field Service Scheduler job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Service Scheduler

Sciton

Palo Alto, CA • On-site

$65K - $80K/yr

Full-time, Part-time

Retirement

Posted 6 days ago

Job description

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Service Scheduler
Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to market just a few years after lasers were first invented, and that same spirit of innovation still drives us today.
We are built on a strong set of values: Selflessness, Candor, Innovation, Execution, Objectivity, Excellence, Learning, Ownership, and Clarity. With more than 500 employees worldwide, Sciton has been recognized as a USA TODAY Top Workplace for three consecutive years from 2022 to 2025.
If you want to work on meaningful technology that directly improves patient outcomes and be part of a company that values curiosity, ownership, and excellence, we would love to meet you.
Job Summary:
This crucial role supports our Service team. The Service Scheduler is responsible for coordinating and scheduling all service visits for clients, ensuring optimal use of resources, and delivering excellent customer service. This role involves working closely with field service engineers, customers, and internal teams to manage service requests, maintain schedules, and address any changes or conflicts.
In This Role, You Will:
  • Schedule Service Appointments: Coordinate and schedule service visits for customers, ensuring proper time allocation for each job.
  • Customer Communication: Communicate with customers to confirm visits, provide service details, and handle rescheduling or cancellations as needed.
  • Resource Management: Assign service technicians based on their skills, availability, and proximity to the job site.
  • Maintain Service Calendar: Update and maintain an accurate service calendar, ensuring all visits are clearly visible and properly scheduled.
  • Customer Support: Address customer inquiries related to service scheduling, track service issues, and resolve scheduling conflicts or delays.
  • Monitor Service Progress: Track the progress of scheduled services to ensure they are completed within agreed timeframes.
  • Data Entry & Documentation: Enter and maintain accurate records of service requests, schedules, and job details in the service management system.
  • Problem Resolution: Proactively handle any scheduling issues, delays, or service conflicts and provide appropriate solutions.
  • Collaborate with Teams: Work closely with technicians, customer service representatives, and management to ensure seamless coordination and high customer satisfaction.

Essential Requirements:
  • Education: High school diploma or equivalent; associate degree or higher preferred.
  • Experience: Previous experience in scheduling, customer service, or a related field is preferred.
  • Proficiency in Enterprise Resource Planning (ERP) software is preferred.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Problem-solving and conflict resolution abilities.
  • Proficiency in scheduling software, Google Workspace and Microsoft Office Suite.

Other Requirements:
  • Ability to work in a fast-paced environment, flexibility in adjusting schedules, and a customer-focused attitude.

Work Environment:
  • Regular communication with both customers and field teams.

Additional Notes:
  • This role may require working on weekends or evenings depending on customer needs and business operations.

Compensation and Benefits
The salary range is $65 - $80k annually. In addition to a competitive market-based salary, Sciton provides an opportunity to participate in equity/stock incentive programs, a profit-sharing bonus, and a comprehensive benefits package, including 401(k) with matching.
FULL-TIME/PART-TIME Full-Time
POSITION Service Scheduler
LOCATION Remote
Pay Range: $65,000 - $80,000 per year

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