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Field Service Manager Jobs in Raleigh, NC (NOW HIRING)

Promachbuilt

Field Service Technician

Raleigh, NC

Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations.

ProMach

Field Service Technician

Raleigh, NC · On-site

Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations.

Pro Mach, Inc.

Field Service Technician

Raleigh, NC · On-site

Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations.

Axon LLC

Field Service Technician

Raleigh, NC

Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations.

Pro Mach

Field Service Technician

Raleigh, NC · On-site

Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations.

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All JobsField Service JobsField Service Manager JobsField Service Manager Jobs in Raleigh, NC

Field Service Manager information

See Raleigh, NC salary details

$28.7K

$71.7K

$129.3K

How much do field service manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for field service manager in Raleigh, NC is $71,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $79,700.00 per year, depending on experience, location, and employer.

How does a Field Service Manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field Service Managers in the US typically earn an average salary of around $70,000 to $100,000 per year, depending on experience, industry, and location. Higher salaries are common in regions with a higher cost of living or in specialized sectors requiring technical certifications and leadership skills.

What does a field services manager do?

A field services manager oversees the delivery of on-site services, coordinating technicians and ensuring customer satisfaction. They manage schedules, troubleshoot issues, and often require technical knowledge and leadership skills to ensure efficient operations in the field.

What jobs pay 4000 a week without a degree?

A Field Service Manager can earn around $4,000 or more per week, especially with experience, strong leadership skills, and industry certifications. These roles often involve overseeing technical teams, managing client relationships, and coordinating service operations in fields like telecommunications, manufacturing, or equipment maintenance.

What are Field Service Managers?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a Field Service Manager, and why are they important?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

What jobs pay $500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs and CFOs, specialized medical professionals like neurosurgeons, and successful entrepreneurs. Certain highly skilled roles in finance, law, and technology, especially with bonuses, equity, or profit sharing, can also achieve this level of income. These positions often require advanced education, extensive experience, and significant responsibility.
What are the most commonly searched types of Field Service jobs in Raleigh, NC? The most popular types of Field Service jobs in Raleigh, NC are:
What are popular job titles related to Field Service Manager jobs in Raleigh, NC? For Field Service Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Field Service Manager jobs in Raleigh, NC look for? The top searched job categories for Field Service Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Field Service Manager jobs? Cities near Raleigh, NC with the most Field Service Manager job openings:
Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $71,688 per year, or $34.5 per hour.
Field Service Engineer- CV/CT

Field Service Engineer- CV/CT

Avante Health Solutions

Raleigh, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Job Description Summary
Avante Health Solutions is looking for a Philips/Siemens Diagnostic Imaging Field Service Engineer (FSE) located in or willing to re-locate to the Raleigh/Durham, NC area. The FSE provides frontline support by resolving customers' concerns and issues through technical expertise, troubleshooting, repairs, calibrations, and verifications of the performance of complex and intricate diagnostic imaging equipment while providing regular communications to internal and external customers. This position responds to and resolves all service-related issues primarily within an assigned territory and requires timely travel response to the customers site location. The FSE position is a remote position that does not require daily or regular attendance at an Avante Company office; it is a work from home dispatched position.
The identification of Essential Job Functions does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Functions amp; Responsibilities
  • Serves as primary onsite support engineer for all customers within assigned territory for contract, warranty, and billable service calls; provides back-up onsite support in other territories as necessary
  • Communicates with internal Service Support team to receive and provide detailed follow-up information regarding new service calls, follows-up on open calls, and brings issues to closure
  • Ensures company values are upheld in all customer communications, and the highest level of customer service is provided in all interactions; represents Avante in a professional and positive manner
  • Uses critical thinking to resolve issues within defined procedures and practices to identify appropriate action to repair equipment rapidly and accurately
  • Consults by phone, Teams, and e-mail with Director of Service, Service Manager, and technical staff to communicate information regarding system troubleshooting, diagnosing the problem, and determining best practice to resolve issue; effectively communicates system status and time of escalation per Avante Escalation Procedure
  • Travels to customer sites to diagnose and repair system failures, provides routine Preventive Maintenance (PM) services, and other duties as required by contract or leadership direction
  • Resolves system and component issues by reloading software and replacing hardware to resolve equipment issues and maximize equipment performance to OEM (Original Equipment Manufacturers) specifications
  • Generates system sales leads and communicates those leads back to sales team
  • Trains and disseminates knowledge to the rest of the organization regarding equipment
  • Participates in the on-call rotation schedule for after-hours technical support calls
  • Complies with policies, guidelines, and regulatory requirements per ISO 13485:2016 standards and the Company's Quality Management System
  • Demonstrates success and a passion for servicing and learning new technologies which generally incudes training opportunities in Avante supported modalities and system models
  • Identifies improvement opportunities to processes and offers applications and solutions to promote optimal efficiency
  • Works professionally, respectfully, and efficiently with all levels within the organization
  • Adheres to all company employment policies and safe practices
  • Performs other duties as assigned

POSITION REQUIREMENTS
A cover letter and resume are required to apply for this position.
  • In order to service customer contracts, employees could be required to go through different credentialing processes. This is a requirement of this job.
Experience/Training/Education
  • Associate’s degree in biomedical, electrical/electronics, or computer engineering technology; military training; or equivalent combination of education and experience
  • CV/ CT diagnostic imaging equipment troubleshooting and repair experience desired
  • Advance troubleshooting knowledge of any combination of multi-OEM, multi-modality field service experience a plus
Other Qualifications:
  • Travel to customer site will include 50-75 percent of work; must be willing and able to travel by all modes of transportation and have a valid drivers license and Motor Vehicle Record meeting company requirements and guidelines
  • Proficiency with Microsoft Office required; experience using Enterprise Resource Planning (ERP) systems a plus
  • Excellent communication skills (written and verbal) are essential -- must be able to convey information by telephone, email, and in-person; and effectively communicate in one-on-one and small group situations, which may include other employees, customers, and/or vendors
  • Ability to resolve problems quickly involving multiple variables with limited supervision and/or procedural standardization
  • Frequently required to lift, carry, or otherwise move up to 100 lbs while working with medical equipment
  • Frequently required to bend, crouch, kneel, climb, balance, or otherwise maneuver body while servicing and/or inspecting medical equipment

POSITION COMPENSATION AND BENEFITS
  • Flexible work schedule
  • Exempt (Salaried) position; salary range commensurate with experience
  • Company-sponsored benefits, including medical, dental, vision, life, disability, and 401k
  • Paid time off and company-paid holidays
Special Requirements
  • Will need to travel 85 percent
  • Driving record that is insurable
Company Culture
Avante Health Solutions is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional products and services and to create a sustainable future for the company and its employee. Each team member is expected to strive for excellence in all aspects of their work, as well as actively engage in productive work.
Additionally, Avante Health Solutions is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate. We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination.
If assistance or accommodation due to a disability is needed, please discuss it with the hiring manager.

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