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Director Field Service Jobs in Raleigh, NC (NOW HIRING)

AQUALIS

Director I, Service Delivery

Morrisville, NC · On-site

$198K/yr

The Director, Field Service provides leadership and regional governance over inspections and the preventative maintenance program for clients within their territory with particular focus on budgets ...

AQUALIS

Director I, Service Delivery

Morrisville, NC · On-site

$198K/yr

The Director, Field Service provides leadership and regional governance over inspections and the preventative maintenance program for clients within their territory with particular focus on budgets ...

Pella

Field Service Technician

Durham, NC · On-site

$23 - $25/hr

A Successful Field Service Technician candidate has the desire to learn and has a positive outlook ... Candidates must be neat in appearance, a good listener, and good communication skill for direct ...

Pros Mechanics

Field Service Manager

Raleigh, NC · On-site

$100K - $120K/yr

We are seeking an Experienced Field Service Manager to oversee a large team of Heavy Equipment ... Complete performance reviews * Assist with other duties as assigned and directed by the Branch ...

Pros Mechanics

Field Service Manager

Raleigh, NC

$100K - $120K/yr

We are seeking an Experienced Field Service Manager to oversee a large team of Heavy Equipment ... and directed by the Branch Manager and Corporate Service Manager Qualification Strong ...

Juki

Field Service Engineer

Morrisville, NC · On-site

Job purpose Provide direct onsite and remote customer service to include installation, warranty ... Complete and file appropriate paperwork such as Field Service Reports, Post Installation Checklists ...

KIOTI Tractor

Field Service Manager

Wendell, NC · On-site

Field Service Manager Department: Product Support, Post-production Reports to: Field Service ... Will be required to perform other duties as requested, directed or assigned. EDUCATIONAL AND ...

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All JobsField Service JobsDirector Field Service JobsDirector Field Service Jobs in Raleigh, NC

Director Field Service information

See Raleigh, NC salary details

$44.7K

$97.2K

$140.5K

How much do director field service jobs pay per year?

As of Aug 3, 2026, the average yearly pay for director field service in Raleigh, NC is $97,174.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,600.00 and $137,100.00 per year, depending on experience, location, and employer.

What are the main challenges faced by a Director Field Service, and how can they be effectively managed?

Directors of Field Service often encounter challenges such as overseeing geographically dispersed teams, ensuring consistent service quality, and reacting quickly to unexpected customer issues. Effectively managing these challenges involves establishing robust communication channels, implementing strong performance metrics, and leveraging technology to monitor operations in real time. Building strong relationships with both customers and field teams is also essential to foster trust and ensure quick resolution of issues. Continuous training and investing in staff development help address skills gaps and improve overall team performance.

What is a Director Field Service job?

A Director of Field Service is responsible for overseeing and managing a company's field service operations, ensuring high-quality customer support and efficient service delivery. They develop strategies to optimize field operations, manage service teams, and implement best practices to improve productivity and customer satisfaction. This role often involves coordinating with other departments, analyzing performance metrics, and ensuring compliance with industry standards. Effective leadership, problem-solving skills, and a strong technical background are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Director Field Service position, and why are they important?

To thrive as a Director Field Service, you need extensive experience in field service operations, leadership, and strategic planning, often supported by a bachelor’s degree in engineering, business, or a related field. Familiarity with field service management software, CRM systems, and certifications such as Six Sigma or PMP are commonly expected. Outstanding communication, problem-solving, and team management abilities set top candidates apart. These skills are crucial for optimizing service delivery, leading large teams, and ensuring high customer satisfaction across multiple locations.

What are the most commonly searched types of Field Service jobs in Raleigh, NC? The most popular types of Field Service jobs in Raleigh, NC are:
What are popular job titles related to Director Field Service jobs in Raleigh, NC? For Director Field Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Director Field Service jobs in Raleigh, NC look for? The top searched job categories for Director Field Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Director Field Service jobs? Cities near Raleigh, NC with the most Director Field Service job openings:
Director Field Service jobs near you
Infographic showing various Director Field Service job openings in Raleigh, NC as of June 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $97,174 per year, or $46.7 per hour.

Director I, Service Delivery

AQUALIS

Morrisville, NC • On-site

$198K/yr

Other

Posted 19 days ago

Job description

The Director, Field Service provides leadership and regional governance over inspections and the preventative maintenance program for clients within their territory with particular focus on budgets within the service line and quality output in the field services, including support to the subcontracted preventative maintenance services within the defined region to emphasize quality, timeliness and overall client satisfaction. Duties/Responsibilities: Manage the performance of direct reports to the established key performance indicators (KPIs) and regional objectives such as: gross revenue, profit margins and others defined by executive leadership Implement and execute plans to complement the business unit's strategic and operating plan; champion the execution of tactical initiatives within the business unit to maximize the customer experience, growth and durability while optimizing profitability. Interact with customers and local, state and federal government employees to resolve customer service concerns; ensure regulatory compliance standards are met Maintain consistency among corporate, division, and service line teams through documentation and communication Responsible for development and implementation of training for field staff within their territory of Service Delivery teams Manage operations to ensure compliance with all standards including environmental, operating, regulatory, safety and ethics Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain an effective loss control and safety program Ensure consistent quality of deliverables by incorporating industry best practices; monitoring project communications such as status reports for clients; and implementing lessons learned into performance management oversight of awarded projects Approve & submit weekly required time reports and credit card expenses Assist with customer bidding events to maintain current territory and gain additional locations for departmental growth Perform QA / QC checks in the field as needed to support the stormwater service line Follow through on problems that may compromise effective job performance by using appropriate chain of command Demonstrate the mission, vision, and core values of the organization through conduct, behavior, actions, and words Maintain positive working relationships and foster cooperative work environment Perform other duties as required or assigned, which are reasonably within the scope of duties in this job classification .

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