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Field Service Manager Jobs in Monroe, GA (NOW HIRING)

Vestis

Service Manager

Watkinsville, GA · On-site

Bachelor's degree in related field or equivalent experience * Production management and customer service experience * Profit and loss responsibility * Significant customer interface and service ...

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Tomco

Field Service

Loganville, GA · Remote

$28 - $40/hr

Service Manager Travel: 100% Job Summary: The basic purpose for this position is responsibility for servicing, installing, upgrading, and performing preventative maintenance on TOMCO's product ...

Vast Services

Field Service Technician

Buford, GA

$15 - $25/hr

We are a Miami based company looking for skilled Field Service Technicians to work throughout Florida, Georgia, and South Carolina. Candidate MUST meet the following criteria: Job Summary * Possess ...

LiftOne

Service Manager

Braselton, GA · On-site

Visit with customers, support techs, and follow up on quality in the field Service Management ... Ensure adherence to all company safety policies along with company policies and best practices

LiftOne

Service Manager

Braselton, GA

Visit with customers, support techs, and follow up on quality in the field Service Management ... Ensure adherence to all company safety policies along with company policies and best practices

Two Eight

Field Service Technician

Conyers, GA · On-site

Embarking on a journey with Two Eight as a field service technician is all about rolling up your sleeves and diving into a world where grit, safety, and integrity take center stage. As blue-collar ...

Two Eight

Field Service Technician

Conyers, GA

Embarking on a journey with Two Eight as a field service technician is all about rolling up your sleeves and diving into a world where grit, safety, and integrity take center stage. As blue-collar ...

NCR Voyix

Field Service Technician I

Athens, GA · On-site

$19 - $21/hr

Field Service Technician I Grade: 6 Position Summary & Key Areas of Responsibility: Position Summary: Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career ...

Arrow Exterminators

Service Manager

Stonecrest, GA · On-site

Service Manager Arrow Exterminators is looking to hire a full-time Service Manager to oversee all ... You are not afraid to get dirty and can spend considerable time in the field assisting your team ...

Stark Exterminators

Service Manager

Lithonia, GA

Service Manager Arrow Exterminators is looking to hire a full-time Service Manager to oversee all ... You are not afraid to get dirty and can spend considerable time in the field assisting your team ...

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Field Service Manager information

See Monroe, GA salary details

$27.3K

$68.3K

$123.1K

How much do field service manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for field service manager in Monroe, GA is $68,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $75,900.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are popular job titles related to Field Service Manager jobs in Monroe, GA?

For Field Service Manager jobs in Monroe, GA, the most frequently searched job titles are:

What job categories do people searching Field Service Manager jobs in Monroe, GA look for?

The top searched job categories for Field Service Manager jobs in Monroe, GA are:

What cities near Monroe, GA are hiring for Field Service Manager jobs?

Cities near Monroe, GA with the most Field Service Manager job openings:

Field Service Manager jobs near you

Field Service Technician

Intertape Polymer Group (IPG)

Athens, GA • On-site

$20.67 - $24/hr

Full-time

Posted 6 days ago

Intertape Polymer Group rating

6.9

Company rating: 6.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

73rd of 119 rated packaging manufacturers

Job description

Join the IPG Team!
Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions-we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like you!
Position Description
Title: Field Service Technician
Department: Field Service
Immediate Supervisor: Field Service Manager
Status: Non-Exempt Hourly
Position Purpose: As a Field Service Technician, you will perform on-site maintenance, troubleshooting, and repairs of IPG/Better Packages equipment at customer locations. You ensure equipment uptime, support customer production needs, and deliver a high level of technical service directly in the field. This role requires hands-on mechanical and electrical aptitude, strong customer communication, and the ability to work independently while representing IPG at customer sites.
Principle Accountabilities
  • Develop and maintain expert knowledge of all IPG/Better Packages products, including system features, electrical and mechanical components, automation interfaces, and operational capabilities. Clearly communicate product value and service recommendations to customers during site visits.
  • Perform on-site installation, repair, and preventive maintenance on customer-owned IPG/Better Packages equipment. Diagnose mechanical, electrical, and minor automation-related issues using testing tools and technical documentation. Provide on-the-job training to customer maintenance teams as needed.
  • Establish, schedule, and execute Preventive Maintenance (PM) programs for assigned end-user accounts to ensure equipment reliability and minimize downtime.
  • Assist with field testing, evaluation, and troubleshooting of new products, prototypes, and custom packaging equipment. Document issues, report unusual performance concerns, and provide feedback for product improvement.
  • Follow established field service communication procedures, including issuing RMA requests, completing work orders, documenting service actions, submitting expense and trip reports, and maintaining accurate service records.
  • Perform software upgrades on WAT units and other equipment when required, ensuring compatibility and proper configuration at the customer site.
  • Support Senior Technicians during complex field service jobs, large-scale installations, or customer escalations as assigned.
  • Perform other field-related service duties as assigned, including emergency repairs, customer training, projects, and equipment audits.

Essential Skills and Experience
  • High School diploma or equivalent required; Associate degree in a technical field (mechanical, electrical, electronics, automation, etc.) preferred. Equivalent field service experience considered.
  • Working knowledge of electrical and electromechanical systems, including the ability to diagnose faults at customer sites.
  • Basic mechanical skills with the ability to disassemble, repair, and reassemble components safely.
  • Experience in packaging automation systems is preferred.
  • Experience using PC applications, including Microsoft Office Suite, for documentation and reporting.
  • Proficiency using hand tools, power tools, and diagnostic equipment (e.g., multimeters).
  • Strong communication skills with the ability to explain technical issues to non-technical individuals.
  • Ability to read and interpret technical diagrams, wiring schematics, manuals, and assembly drawings.
  • Strong customer service, organization, and problem-solving abilities.
  • Demonstrated ability to work independently in the field with minimal supervision while managing daily schedules and customer needs.
  • Capability to make real-time decisions, evaluate equipment conditions, and provide accurate technical assessments.
  • Commitment to accurate record keeping of all service activity performed on IPG/Better Packages equipment.
  • Ability to travel frequently, including overnight travel, by car or air, averaging 30% of the work week.
  • Must hold a valid driver's license/Real ID with a good driving record and/or passport to aid travel.
  • Flexibility to work extended hours, weekends, or holidays based on customer needs.
  • Ability to lift up to 60 lbs., carry tools or parts up to 20 lbs., and maneuver equipment using carts weighing up to 60 lbs.
  • Ability to bend, squat, walk, stand, and sit for prolonged periods while performing field service work.

Why Choose IPG?
At IPG, you will find more than just a job-you will find a place where your success is our success. We pride ourselves on a culture built around strong relationships, where every team member plays a crucial role in our growth. Whether it is through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive.
Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.
With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish!
We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, dream bigger, and make an impact with IPG.
You belong here. Join us today!

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