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Field Service Manager Jobs in Independence, KY (NOW HIRING)

Trak Group

Field Service Manager

Cincinnati, OH

Field Service Manager Looking for a hands-on leadership role where you can develop technicians, lead training initiatives, and make a national impact. trak group is seeking a Field Service Manager to ...

Process Solutions Inc.

Be Seen First

Field Service Technician

Cincinnati, OH · On-site

The position will report directly to our Field Service Manager. This is a unique and rewarding position with a small but innovative growing water treatment company. We are seeking customer focused ...

AMADA

Field Service Technician Stamping

Erlanger, KY · On-site

$30 - $35/hr

Reports to Service Manager SUBORDINATE STAFF: None KNOWLEDGE: * 5+ years of field service experience in the Metal Stamping / Forming industry SKILLS: * Knowledge of electrical/electronic ...

W3Global Inc.

HVAC Service Manager

West Chester, OH · On-site

$60K - $85K/yr

This role requires a solid background in residential HVAC to ensure operational excellence and technical understanding of field service work. The Service Manager will be responsible for overseeing ...

Orion Talent

Field Service Engineer

Cincinnati, OH · On-site

$57K/yr

Field Service Engineer Location: Cincinnati, OH | Cleveland, OH | Columbus, OH Travel: 80% regional ... Strong project management skills with excellent decision making, organization and management ...

New

BME

Plumbing Service Manager

Burlington, KY

$100K - $120K/yr

Field & Technician Development * Hire, train, and develop plumbing technicians and apprentices; manage performance and conduct regular ride-alongs. * Ensure technicians follow BME safety standards ...

BME

Plumbing Service Manager

Burlington, KY · On-site

$100K - $120K/yr

Field & Technician Development * Hire, train, and develop plumbing technicians and apprentices; manage performance and conduct regular ride-alongs. * Ensure technicians follow BME safety standards ...

BME

Plumbing Service Manager

Burlington, KY

$100K - $120K/yr

The Plumbing Service Manager works closely with dispatch, coordinators, and field technicians to balance customer satisfaction, technician development, and operational efficiency. What BME Offers You

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Field Service Manager information

See Independence, KY salary details

$29K

$72.6K

$130.9K

How much do field service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for field service manager in Independence, KY is $72,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $80,700.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What cities near Independence, KY are hiring for Field Service Manager jobs?

Cities near Independence, KY with the most Field Service Manager job openings:

Field Service Manager jobs near you

Field Service Manager

Trak Group

Cincinnati, OH

Full-time

Re-posted 7 days ago

Job description

Job Description Field Service Manager Looking for a hands-on leadership role where you can develop technicians, lead training initiatives, and make a national impact. trak group is seeking a Field Service Manager to support and grow a network of field technicians while driving technical excellence across mechanical and electrical systems. Responsibilities: Lead, train, and develop field service technicians across a national network Design and deliver technical training programs, including hands-on sessions Provide real-time troubleshooting support and guidance to technicians Partner with internal teams to support product knowledge, quality, and field performance Qualifications: 5+ years of experience in field service or customer-facing technical roles Strong mechanical and electrical troubleshooting knowledge Experience training, coaching, and developing technicians Leadership presence with strong communication and ability to present to teams Role Perks: Competitive salary with annual bonus + comprehensive benefits Opportunity to lead and shape a growing field service function High-visibility role with cross-functional collaboration Travel opportunities supporting field operations Position Details: Location: Cincinnati, OH Setting: 100% onsite Schedule: First Shift Pay: (flexibility for exceptional candidates) Employment Type: Direct Hire Travel: ~25% Ready to lead, train, and make an impact in the field.

Apply today or contact trakinfo@thetrakgroup.com with any questions.

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