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Field Service Manager Jobs in Georgetown, KY (NOW HIRING)

NCR Voyix

Field Service Technician

Lexington, KY · On-site

$19 - $20/hr

Field Service Technician I Grade: 6 Position Summary & Key Areas of Responsibility: Position Summary: Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career ...

NCR Voyix

Field Service Technician I

Lexington, KY · On-site

$19 - $20.83/hr

Field Service Technician I. Grade: 6. Position Summary & Key Areas of Responsibility: Position Summary: Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a ...

Tire Discounters

Service Manager

Lexington, KY · On-site

$50K - $70K/yr

POSITION OVERVIEW Our Service Managers lead, coach, and motivate the team of Service and Tire Technicians for their store, ensuring the highest quality of service delivery and outstanding customer ...

Tire Discounters

Service Manager

Lexington, KY · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Orkin

Service Manager

Lexington, KY

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... Ability to work in the field independently and interact with our great clients What will my work ...

Tire Discounters

Service Manager

Paris, KY · On-site

$55K - $85K/yr

Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key ...

Orkin LLC

Service Manager

Lexington, KY · On-site

$55K - $65K/yr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... Ability to work in the field independently and interact with our great clients What will my work ...

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Field Service Manager information

See Georgetown, KY salary details

$26.6K

$66.6K

$120.1K

How much do field service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for field service manager in Georgetown, KY is $66,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $74,000.00 per year, depending on experience, location, and employer.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with higher earnings possible based on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand sectors, often supplemented by bonuses and benefits.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.
What cities near Georgetown, KY are hiring for Field Service Manager jobs? Cities near Georgetown, KY with the most Field Service Manager job openings:
Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Georgetown, KY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $66,591 per year, or $32 per hour.

Field Service Technician

NCR Voyix

Lexington, KY • On-site

$19 - $20/hr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

NCR Voyix rating

7.4

Company rating: 7.4 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

167th of 242 rated software companies

Job description

Title: Field Service Technician I
Grade: 6

Position Summary & Key Areas of Responsibility:
Position Summary:
Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry?

NCR Voyix is looking for Field Service Technicians!

Pay and Benefits:
  • Hourly Pay Range: $19.00 to $20.83, depending on location and experience levels.
    • Overtime available at time and a half.
  • Benefits:
    • 7 paid holidays and 6 paid floating holidays.
    • Paid vacation – up to 80 hours your first year.
    • 401K savings and retirement plan.
    • Company provided business use only vehicle.
    • Medical insurance available immediately.

NCR Voyix’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Voyix) will allow you to provide customers what they need when they need it.
Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Voyix is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who work across territories to share their knowledge to enhance each other’s growth.
NCR Voyix is dedicated to building a diverse community, one where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Voyix Brand!

Utilize your skills to:
  • Perform customer installation, maintenance, and service calls promptly and effectively.
  • Service electromechanical equipment like self-checkout systems within an assigned territory
  • Perform maintenance, repair, PM work, and system overhauls.

Basic Qualifications to qualify:
  • Local candidate to specific geographic area.
  • Authorized to work in the US.
  • At least 18 years of age.
  • Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
  • Ability to perform essential functions of the job with or without a reasonable accommodation.
    • Prolonged travel with driving several hours per day.
    • Rotating and weekend shifts.
    • Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
    • Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
    • Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
    • Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

Preferred Qualifications (not required, but nice to have):
  • Familiarity with large servers, mainframe computers, and imaging software.
  • A+ Certification, CompTIA, N+ Certification.
  • One or more years of related experience.

Does this sound like the opportunity you are looking for? Take the opportunity to apply and hear more!

Note: Please review HR CMP Policies 420 and 421 concerning guidelines around internal employee transfers between roles.
EEO Statement: Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

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