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Field Service Manager Jobs in Edgewood, KY (NOW HIRING)

Equipment Depot Inc.

FIELD SERVICE MANAGER

Erlanger, KY · On-site

$60 - $80/hr

Assists the Service/Operations Manager in handling disciplinary issues involving personnel if/when they occur. * Works with his/her Service/Operations Manager to implement short- and long-term ...

Process Solutions Inc.

Be Seen First

Field Service Technician

Cincinnati, OH · On-site

The position will report directly to our Field Service Manager. This is a unique and rewarding position with a small but innovative growing water treatment company. We are seeking customer focused ...

EMSAR

Field Service Engineer II

Cincinnati, OH · On-site

Equipment Management Service and Repair (EMSAR) is a fast-growing national technical services company supporting leading healthcare equipment manufacturers. We are seeking a Field Service Technician ...

EMSAR

Field Service Engineer II

Cincinnati, OH · On-site +1

Equipment Management Service and Repair (EMSAR) is a fast-growing national technical services company supporting leading healthcare equipment manufacturers. We are seeking a Field Service Technician ...

W3Global Inc.

HVAC Service Manager

West Chester, OH

$60K - $85K/yr

This role requires a solid background in residential HVAC to ensure operational excellence and technical understanding of field service work. The Service Manager will be responsible for overseeing ...

Orion Talent

Field Service Engineer

Cincinnati, OH · On-site

$57K/yr

Description As a Field Service Engineer, you will support critical power facilities with the ... Strong project management, organization, and decision-making skills * Self-directed and committed ...

Trak Group

Field Service Technician

Cincinnati, OH · On-site

Field Service Technician Setting/Hours: 100% in Office with 80% travel| Full-time Join trak group in partnering with a growing client in Cincinnati, Ohio that's expanding its Manufacturing team. JOB ...

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Field Service Manager information

See Edgewood, KY salary details

$29.1K

$72.7K

$131.1K

How much do field service manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for field service manager in Edgewood, KY is $72,711.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $80,800.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What cities near Edgewood, KY are hiring for Field Service Manager jobs?

Cities near Edgewood, KY with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Edgewood, KY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $72,711 per year, or $35 per hour.

FIELD SERVICE MANAGER

Equipment Depot Inc.

Erlanger, KY • On-site

$60 - $80/hr

Other

Re-posted 9 days ago

Equipment Depot rating

8.9

Company rating: 8.9 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

20th of 178 rated vehicle equipment hire

Job description

Coordinates the day-to-day service business at the local level (techs and service support team will report directly to this individual). Is very involved with the day-to-day service business as a working supervisor. Ensures that his/her team provides a hassle-free experience for our customers (including our rental department). Focuses on one consistent Equipment Depot way of doing business by implementing and adhering to company-wide processes and procedures. Works with the Operations Manager to achieve business objectives (as measured by Key Performance Indicators) by improving the skills, professionalism, and efficiencies within our service operation.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • Ensures that his/her team performs with a positive attitude and a great sense of urgency in order to exceed customer expectations.
  • Ensures that service KPI’s (relating to efficiency, productivity, and customer satisfaction) are consistently met.
  • Assists the Service/Operations Manager in handling disciplinary issues involving personnel if/when they occur.
  • Works with his/her Service/Operations Manager to implement short- and long-term strategic plans, objectives and goals for his/her location.
  • Handles customer requests in a prompt and professional manner.
  • Assists the Service/Operations Manager in handling customer concerns and complaints.
  • Completes performance reviews as/when required for everyone within his/her organization.
  • Assists in the recruiting and development of his/her service team.
Qualifications SKILLS & ABILITIES

Education: Minimum high school diploma or GED

Experience: At least 2 years’ experience working within a service department

Computer Skills: Basic knowledge and abilities of Microsoft Office products prior knowledge

Other Requirements: Well organized, good communication skills, team player, strong attention to detail

WORK ENVIRONMENT

Work environment varies from office to job site to industrial locations

OUR CORE VALUES

Passion to Perform – We are passionate to perform and focus on concrete achievements

Trust to Act – We are empowered to act, and act in a powerful way

Act Responsibly – We are responsible for our actions and the consequences they have for our stakeholders and our environment

Make it Fun! – We are serious about making work fun; it’s the way we do things

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

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