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Field Service Manager Jobs in Farmington, UT (NOW HIRING)

DEX Imaging

Copier Service Manager

Salt Lake City, UT · On-site

$80 - $100/hr

Manage, coach, develop, and support field service technicians * Ensure compliance with DEX corporate policies, procedures, and performance standards * Monitor service performance, productivity ...

SKIDATA

Be Seen First

Field Service Technician

Salt Lake City, UT · On-site

$27 - $30/hr

Service Manager FLSA Status: Hourly, Non - Exempt SUMMARY: The Field Service Technician provides customer service in person and/or by telephone to customers in and around the greater Salt Lake City ...

Graco

Field Service Technician

Salt Lake City, UT · Remote

The Field Service Technician is responsible for delivering high-quality technical service and ... Manage tools, parts usage, travel, and expenses responsibly. * Follow all safety policies ...

alter Domus

Field Service Engineer

Salt Lake City, UT · On-site

This role sits at the foundation of our Field Services operation, ensuring devices are prepared ... Manage loan devices, maintain stockroom accuracy and report discrepancies to the relevant team in a ...

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Field Service Manager information

See Farmington, UT salary details

$28K

$70K

$126.2K

How much do field service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for field service manager in Farmington, UT is $69,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $77,800.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What job categories do people searching Field Service Manager jobs in Farmington, UT look for?

The top searched job categories for Field Service Manager jobs in Farmington, UT are:

What cities near Farmington, UT are hiring for Field Service Manager jobs?

Cities near Farmington, UT with the most Field Service Manager job openings:

Field Service Manager jobs near you

Copier Service Manager

DEX Imaging

Salt Lake City, UT • On-site

$80 - $100/hr

Other

Posted 11 days ago

DEX Imaging rating

4.9

Company rating: 4.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

630th of 740 rated retailers

Job description

DEX Imaging – Service Manager – Salt Lake City, UT

Location: Salt Lake City, UT
Region Supported: Salt Lake City and surrounding market


DEX Imaging is seeking an experienced Service Manager to lead and support service operations in the Salt Lake City, Utah market. This role is responsible for driving service performance, developing technicians, supporting customers, and ensuring consistent operational standards across the local service organization.


If you are an experienced leader within the copier, imaging, office technology, or technical field service industry who enjoys building strong teams and delivering an exceptional customer experience, this is an opportunity to make a direct impact within a growing organization.


Position Overview

The Service Manager is responsible for the day-to-day leadership and performance of the service team in the Salt Lake City market. This leader works closely with technicians, operations, sales, and regional leadership to ensure customers receive timely, high-quality service while maintaining strong productivity and operational standards.


The ideal candidate is a hands-on leader who can balance team development, customer satisfaction, performance management, and business needs.


Key Responsibilities

  • Lead and oversee day-to-day service operations within the Salt Lake City market


  • Manage, coach, develop, and support field service technicians


  • Ensure compliance with DEX corporate policies, procedures, and performance standards


  • Monitor service performance, productivity, response times, and other key service metrics


  • Maintain appropriate staffing levels based on customer demand and productivity expectations


  • Recruit, train, develop, and retain high-performing service technicians


  • Conduct performance coaching, evaluations, and corrective actions when necessary


  • Support technicians with complex service issues and customer escalations


  • Identify opportunities to improve service processes, efficiency, and customer satisfaction


  • Champion a customer-first service culture and personally assist with escalated customer concerns when needed


  • Partner closely with sales, operations, logistics, parts, and administrative teams


  • Support equipment installations, shop operations, and other service-related functions as needed


  • Help develop future leaders and strengthen the service organization


  • Maintain consistent communication with regional leadership regarding staffing, performance, customer needs, and operational challenges



Qualifications & Experience

  • Proven leadership experience in copier, imaging, office technology, or technical field service operations


  • Previous experience managing service technicians or technical teams strongly preferred


  • Strong understanding of:



    • Service KPIs and performance metrics


    • Workforce planning


    • Technician productivity


    • Customer service and escalation management


    • Process improvement and operational efficiency




  • Strong leadership skills with the ability to coach, mentor, and develop employees


  • Excellent communication, conflict-resolution, and decision-making abilities


  • Ability to manage multiple priorities in a fast-paced service environment


  • Ability and willingness to travel within the Salt Lake City market and surrounding areas as business needs require



Why DEX Imaging?

DEX Imaging is one of the largest independent providers of document imaging technology in the United States, and we continue to invest in talented service leaders who can help us grow while maintaining a high level of customer service.


We offer:



  • Competitive compensation


  • Leadership growth opportunities


  • A performance-driven culture


  • In-house technical and leadership training


  • A collaborative environment where service excellence is a priority


  • The opportunity to build and develop a high-performing local service team



If you are ready to lead a service organization, develop great technicians, and help deliver an outstanding customer experience, we encourage you to apply.


**Join DEX Imaging and

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