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Field Service Manager Jobs in Columbus, IN (NOW HIRING)

Cargotec

Field Service Technician

Franklin, IN · On-site

$35.90 - $41.75/hr

Recognize sales opportunities and communicate to District Service Manager * Coach/tutor junior ... colleagues and trainees as necessary * Conduct self at all times in a way that promotes a positive ...

Hiab

Field Service Technician

Franklin, IN · On-site

$35.90 - $41.75/hr

Recognize sales opportunities and communicate to District Service Manager * Coach/tutor junior ... colleagues and trainees as necessary * Conduct self at all times in a way that promotes a positive ...

Kalmar Solutions

Field Service Technician

Franklin, IN

$35.90 - $41.75/hr

Recognize sales opportunities and communicate to District Service Manager * Coach/tutor junior ... colleagues and trainees as necessary * Conduct self at all times in a way that promotes a positive ...

West Side Tractor Sales

Service Manager

Bloomington, IN · On-site

Whether you're looking for a career change or a chance to gain more experience in the field, we ... Experience: 5+ years as a technician in a service department; previous shop foreman or management ...

Chart Industries

Field Service Technician

Franklin, IN · On-site

Report any near misses or injuries immediately to supervisor, HSE Manager, and Project Manager * Be aware of all PPE and site-specific safety requirements * Perform work under direct supervision Your ...

Koenig Equipment, Inc.

Service Manager

Greensburg, IN · On-site

We are currently seeking a Service Manager to support our team and customers at our Greensburg, IN dealership location. Key Duties and Responsibilities: * Fully adopt and leverage the Koenig ...

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Field Service Manager information

See Columbus, IN salary details

$27.4K

$68.6K

$123.7K

How much do field service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for field service manager in Columbus, IN is $68,589.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $76,300.00 per year, depending on experience, location, and employer.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with higher earnings possible based on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand sectors, often supplemented by bonuses and benefits.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.
What are popular job titles related to Field Service Manager jobs in Columbus, IN? For Field Service Manager jobs in Columbus, IN, the most frequently searched job titles are:
What job categories do people searching Field Service Manager jobs in Columbus, IN look for? The top searched job categories for Field Service Manager jobs in Columbus, IN are:
What cities near Columbus, IN are hiring for Field Service Manager jobs? Cities near Columbus, IN with the most Field Service Manager job openings:
Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Columbus, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $68,589 per year, or $33 per hour.

Field Service Technician

Crown Equipment Corporation

Franklin, IN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Crown Equipment Corporation rating

8.0

Company rating: 8.0 out of 10

Based on 256 frontline employees who took The Breakroom Quiz

174th of 487 rated machine equipment manufacturers

Job description

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

At Crown, we know that our employees are the driving force behind our success in the material handling industry.  We cultivate a culture of passionate people and inspired innovation.  We support our employees and their professional goals because an investment in our people is an investment in our future. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have traveled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

We are seeking knowledgeable customer focused auto, diesel, aircraft, or forklift technicians to join the Crown team.

Want to Learn More?  Watch A Day in the Life of a Crown Field Service Technician!  click here.

Job Posting External

Job Duties

  • Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
  • Perform all assigned planned maintenance on customer lift trucks.
  • Maintain a service van and its inventory.
  • Process paperwork after completion of each job.

Minimum Qualifications

  • Less than 2 years related experience
  • High school diploma or equivalent
  • Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

  • Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
  • Good written/verbal communication and customer care skills.
  • Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
  • Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
  • Industry related training is preferred
  • Ability to read and understand service manuals, plan, and follow-through

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.


No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

Crown also offers Service Technicians:

  • Award-Winning Service Training
  • Company Vehicle for Field Service Technicians
  • Tool Insurance
  • No Flat Rate
  • 40 Hours Per Week plus Overtime
  • Uniforms
  • Specialty Tools
  • Primarily 1st Shift
  • Career Advancement Opportunities

EOE Veterans/Disabilities

What Crown Equipment Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Crown Equipment logo

About Crown Equipment

Sourced by ZipRecruiter

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Industry

Trucking and warehousing and storage

Company size

10,000+ Employees

Headquarters location

New Bremen, OH, US

Social media

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