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Field Service Engineer Jobs in Madison, WI (NOW HIRING)

Classet

Field Service Technician

Madison, WI

$24 - $26/hr

OWL Services is Hiring a Field Service Technician! Location: Madison, WI (On-Site / Field-Based) Schedule: Full-Time | 24/7 On-Call Rotation | 30-40% Overnight Travel Pay Rate: $24.00-$26.00/hour ...

TDS Telecom

Field Service Technician

Waunakee, WI

As a Field Service Technician you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. This ...

TDS Telecom

Field Service Technician

Verona, WI

As a Field Service Technician you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. This ...

TDS Telecom

Field Service Technician

Waunakee, WI · On-site

As a Field Service Technician you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. This ...

TDS Telecom

Field Service Technician

Madison, WI · On-site

As a Field Service Technician you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. This ...

TDS Telecom

Field Service Technician

Middleton, WI · On-site

As a Field Service Technician you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. This ...

TDS Telecom

Field Service Technician

Janesville, WI · On-site

As a Field Service Technician you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. You will ...

TDS Telecom

Field Service Technician

Waunakee, WI · On-site

$22.62 - $33.94/hr

As a Field Service Technician you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. This ...

Vortex Industries LLC

Field Service Technician

Madison, WI · On-site

$21 - $29/hr

We are searching for Field Service Technicians to join our growing organization. We are a terrific place to work! * Friendly Team: We have a strong culture of teamwork! All of us work together to ...

Pro Mach

Field Service Technician

Madison, WI

$28 - $37/hr

Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations. We ...

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All JobsField Service Engineer JobsField Service Engineer Jobs in Madison, WI

Field Service Engineer information

See Madison, WI salary details

$36.8K

$71.8K

$106.4K

How much do field service engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for field service engineer in Madison, WI is $71,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $85,200.00 per year, depending on experience, location, and employer.

What is a field service engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What are the key skills and qualifications needed to thrive as a field service engineer?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

What is the salary of a field service engineer in the US?

The average salary for a field service engineer in the US is approximately $65,000 to $85,000 per year, depending on experience, location, and industry. Salaries can vary based on certifications, technical skills, and the complexity of the equipment serviced.

What are some common challenges field service engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What does a field service engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.
More about Field Service Engineer jobs
What cities near Madison, WI are hiring for Field Service Engineer jobs? Cities near Madison, WI with the most Field Service Engineer job openings:
Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $71,814 per year, or $34.5 per hour.

Field Service Technician

Classet

Madison, WI

$24 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

OWL Services is Hiring a Field Service Technician!

Location: Madison, WI (On-Site / Field-Based)
Schedule: Full-Time | 24/7 On-Call Rotation | 30-40% Overnight Travel
Pay Rate: $24.00-$26.00/hour
Employment Type: Hourly

Overview

OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined professional who enjoys troubleshooting, working independently, and delivering reliable service in the field.

Technicians are critical in ensuring equipment such as POS systems, alarms, and security devices operate efficiently and safely while maintaining excellent customer service standards.

Responsibilities
  • Troubleshoot, inspect, repair, and replace electro-mechanical equipment
  • Diagnose issues and implement effective solutions
  • Service equipment including cash registers, coin changers, alarms, and POS systems
  • Complete service requests and maintenance tasks in a timely, professional manner
  • Review work orders, manuals, and technical drawings
  • Utilize testing devices, hand tools, and power tools
  • Follow all safety procedures and company protocols
  • Participate in a 24/7 on-call rotation
  • Travel overnight 30-40% for service, installations, and upgrades
  • Maintain accurate documentation using company systems and mobile tools

Requirements

  • Mechanical aptitude and troubleshooting skills
  • Ability to work independently and be a strong problem-solver
  • Strong attention to safety and adherence to safety protocols
  • Willingness to participate in a 24/7 on-call rotation
  • Ability to travel 30-40% overnight
  • Good driving record
  • Proficiency with computers and smartphones
Nice to Have
  • Experience with POS systems (Verifone, NCR)
  • Experience working with alarm systems
  • Experience troubleshooting electro-mechanical equipment
  • Ability to complete service requests professionally and efficiently
  • Ability to review work orders, manuals, and technical drawings
  • Experience using testing devices, hand tools, and power tools
  • Willingness to support installations/upgrades in other regions

Benefits

  • Paid Time Off
  • 401(k) Retirement Plan
  • Health Care
  • Dental Insurance
  • Vision Insurance
  • Overtime Pay
  • On-the-Job Training
  • Per Diems
  • Growth Opportunities
Classet logo

About Classet

Sourced by ZipRecruiter

We're on a mission Classet was founded to improve the massive skills gap and the challenge to find true upward mobility in the blue collar space. We believe everyone should have access to a quality, economically sustainable, and rewarding career. We want to help make that a reality. Classet Helps Companies Find and Train Skilled Workers We use software, content, and our community to help companies promote their opportunities, find people to hire, and ultimately accelerate the training process.

Industry

Internet and it

Company size

1 - 10 Employees

Headquarters location

Chicago, IL, US

Year founded

2021

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