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Field Service Engineer Jobs in Madison, WI (NOW HIRING)

Quest Industrial, with production locations in Middleton and Monroe, WI, is looking for a talented Field Service Engineer. In this role, you'll support the installation, maintenance, and repair of ...

Quest Industrial, with production locations in Middleton and Monroe, WI, is looking for a talented Field Service Engineer. In this role, you'll support the installation, maintenance, and repair of ...

As a Robotics Field Service Engineer, you are the front line of technical ownership across Formic's deployed robotic cells. You will diagnose failures, restore systems to production, perform ...

Has knowledge of commonly-used concepts, practices, and procedures as a field service engineer for any one, or more, divisions. * Works independently with some direct supervision. Minimum Education ...

Has knowledge of commonly-used concepts, practices, and procedures as a field service engineer for any one, or more, divisions. * Works independently with some direct supervision. Minimum Education ...

As a Robotics Field Service Engineer, you are the front line of technical ownership across Formic's deployed robotic cells. You will diagnose failures, restore systems to production, perform ...

As a Robotics Field Service Engineer, you are the front line of technical ownership across Formic's deployed robotic cells. You will diagnose failures, restore systems to production, perform ...

Our products are engineered in North America, and at our HQ in Madison, WI. This Field Service Tech position is remote: you do not need to reside in Wisconsin; preference will be given to candidates ...

Diagnoses/confers with supervisor, engineers, production personnel, or others to resolve field service problems; checking blueprints, repair manuals, and parts catalogs as necessary. * Identifies ...

Field Engineer - Building Automation Systems This Field Engineer role focuses on commissioning and ... About Actalent Actalent is a global leader in engineering and sciences services and talent ...

Diagnoses/confers with supervisor, engineers, production personnel, or others to resolve field service problems; checking blueprints, repair manuals, and parts catalogs as necessary. * Identifies ...

Communicate significant technical modifications to Field Service Engineers (FSE) and local teams to improve the reliability of the instruments. * Define service needs during the development of new ...

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Field Service Engineer information

See Madison, WI salary details

$36.8K

$71.8K

$106.3K

How much do field service engineer jobs pay per year?

As of Jul 17, 2026, the average yearly pay for field service engineer in Madison, WI is $71,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,400.00 and $85,100.00 per year, depending on experience, location, and employer.

What Is a Field Service Engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What are the key skills and qualifications needed to thrive as a Field Service Engineer, and why are they important?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

What are some common challenges Field Service Engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What does a Field Service Engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.
What are popular job titles related to Field Service Engineer jobs in Madison, WI? For Field Service Engineer jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Field Service Engineer jobs in Madison, WI look for? The top searched job categories for Field Service Engineer jobs in Madison, WI are:
What cities near Madison, WI are hiring for Field Service Engineer jobs? Cities near Madison, WI with the most Field Service Engineer job openings:
Infographic showing various Field Service Engineer job openings in Madison, WI as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $71,764 per year, or $34.5 per hour.
Field Service Engineer

Field Service Engineer

Pro Mach, Inc.

Middleton, WI โ€ข On-site, Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 16 days ago


Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there's a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you.
At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we'll be proud to have you on the journey.
Do we have your attention? Keep reading.
Quest Industrial, with production locations in Middleton and Monroe, WI, is looking for a talented Field Service Engineer. In this role, you'll support the installation, maintenance, and repair of industrial automated equipment. You'll showcase your strong robotics, controls, and customer advisor skillset to solve complex challenges for our customers.
Quest Industrial, with production locations in Middleton and Monroe, WI, is looking for a talented Field Service Engineer. In this role, you'll support the installation, maintenance, and repair of industrial automated equipment. You'll showcase your strong robotics, controls, and customer advisor skillset to solve complex challenges for our customers.
Are you excited about this work?
  • Travel to customers' facilities to install, maintain, troubleshoot, and repair complex machinery and equipment.
  • Train customers' operators and technicians on machine setup, operation, change-over, and maintenance.
  • Provide technical support and assistance to customers via phone, remote connection, or on-site for electrical/controls, mechanical, and robotic equipment and systems.
  • Modify and troubleshoot Allen Bradley PLC and HMI programs for existing packaging equipment.
  • Commission, test, and debug robotic and automated packaging systems.
  • Provide on-call emergency service and maintain communication while in the field.
  • Prepare detailed trip reports for the company and customers, documenting encountered issues and solutions. Maintain records of service calls, training, expenses.
  • Ensure compliance with inspection, testing, quality specifications during machine installations and integrations.
  • Identify and correct hardware and software discrepancies in machinery and equipment.
  • Maintain positive customer relationships and identify opportunities for product improvements and parts sales.
  • Work from complex engineering drawings, specifications, and manuals to perform mechanical and electrical tasks.
  • Collaborate with other departments, such as Engineering, Sales, and Operations to address inquiries and provide technical support as needed.
  • Study technical manuals and attend training sessions to maintain current knowledge.
  • Support manufacturing when required and help perform and conclude both Pre-FAT and FAT.

If this sounds like you, we want to connect!
  • Familiarity with Rockwell Automation programming software with the ability to connect to Allen Bradley PLC's and HMI's for troubleshooting and some coding.
  • Proficiency troubleshooting electrical circuits, I/O devices, VFD's, servo motors and various industrial networks.
  • Experience with robotic applications including programming and vision (Fanuc preferred).
  • Hands-on experience working with industrial automation equipment.
  • Ability to work independently as well as in a team environment.
  • Ability to work in Microsoft Office products (Word, Excel, Outlook)
  • Understand and markup electrical schematics and read 2D, 3D AutoCad mechanical assembly drawings.
  • A minimum Bachelor's degree with emphasis in Electrical Engineering, Industrial Maintenance, Industrial Automation, Mechatronics or Robotic Programming.
  • Strong customer service skills and the desire to work.
  • PLC programming, HMI development and troubleshooting skills.
  • General understanding of automation; including but not limited to: high-speed assembly machinery, SCADA / Gantry / Six-Axis Robotics, FANUC robots and general automation technology.
  • Knowledge of AutoCAD electrical is a plus.
  • Familiarity with Ladder Logic, Studio 5000 and Factory Talk are a plus.
  • Willingness to travel up to 95 percent.

What's in it for you?
There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.
In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment!
Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.
Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.
#QUEST
#INQUE
Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.
We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.
ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.