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Field Service Engineer Chromatography Jobs in Tennessee

Digital Pathology Field Service Engineer About the Role We are looking for a highly skilled and customer-focused Field Service Engineer to support our cutting-edge digital pathology systems in ...

Description As a Field Service Engineer, you will provide field service support to install, conduct preventative maintenance, troubleshoot, repair, and retrofit Company products and services. Beyond ...

Field Service Engineer Must Have Skills: ยท Provide 2nd level IT support ยท Experience with operating system installation using SCCM, anti-spyware, anti-virus, custom and commercial software ยท ...

IQVIA MedTech is seeking Mechanical Field Service Engineers to support a nationwide medical device project involving dialysis equipment at healthcare facilities across the U.S. In this field-based ...

IQVIA MedTech is seeking Mechanical Field Service Engineers to support a nationwide medical device project involving dialysis equipment at healthcare facilities across the U.S. In this field-based ...

Field Service Engineer 1

Memphis, TN ยท On-site

$30 - $35/hr

The Field Service Engineer 1 will install, maintain, and repair Rapiscan systems, including identifying and analyzing instrument problems, repairing to meet specifications, and escalating any ...

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Field Service Engineer Chromatography information

What does a field service engineer chromatography do?

A Field Service Engineer specializing in Chromatography is responsible for installing, maintaining, troubleshooting, and repairing chromatography instruments such as HPLC (High Performance Liquid Chromatography) and GC (Gas Chromatography) systems at customer sites. They provide technical support, train users on equipment operation, and ensure that the instruments run efficiently and accurately. These engineers often travel to various laboratories or industrial settings, working closely with clients to resolve issues and optimize system performance.

What are some common challenges field service engineers chromatography face in their daily work?

Field Service Engineers working with chromatography systems often encounter challenges such as troubleshooting complex instrumentation issues on-site, adapting to diverse laboratory environments, and managing tight schedules to minimize client downtime. They must quickly diagnose problems, sometimes with limited information, and communicate effectively with both technical and non-technical users. Balancing travel demands and keeping up-to-date with evolving technologies are also key aspects of the role.

What are the key skills and qualifications needed to thrive as a field service engineer chromatography, and why are they important?

To thrive as a Field Service Engineer in Chromatography, you need a solid background in analytical chemistry or engineering, experience with chromatography instrumentation, and typically a relevant degree such as a B.S. in Chemistry or Engineering. Familiarity with chromatography data systems, laboratory information management systems (LIMS), and manufacturer-specific certifications (e.g., Agilent, Thermo Fisher) are often required. Excellent problem-solving abilities, customer service orientation, and strong communication skills set top performers apart in this role. These qualifications and skills ensure accurate equipment installation, troubleshooting, and user training, which are critical for maintaining laboratory productivity and customer satisfaction.

Is being a field service engineer chromatography worth it?

A field service engineer in chromatography typically performs maintenance, repairs, and installations of laboratory equipment, requiring technical skills and certifications. The role offers opportunities for hands-on work, travel, and problem-solving, with job stability due to the specialized nature of laboratory instrumentation. Compensation and career growth depend on experience, certifications, and industry demand.

What is the difference between Field Service Engineer Chromatography vs Laboratory Technician Chromatography?

AspectField Service Engineer ChromatographyLaboratory Technician Chromatography
CredentialsTechnical certifications, engineering or science degreeAssociate's or bachelor's degree in science or related field
Work EnvironmentOn-site customer locations, service calls, equipment maintenanceLaboratory settings, sample analysis, data recording
Employer & IndustryManufacturers, service providers in biotech, pharma, researchResearch labs, pharmaceutical companies, academic institutions

Field Service Engineer Chromatography focuses on maintaining, repairing, and installing chromatography equipment at client sites, requiring technical skills and certifications. Laboratory Technician Chromatography primarily involves conducting experiments, preparing samples, and analyzing data within a lab environment. Both roles are essential in the chromatography industry but differ in responsibilities and work settings.

What are popular job titles related to Field Service Engineer Chromatography jobs in Tennessee? For Field Service Engineer Chromatography jobs in Tennessee, the most frequently searched job titles are:
What cities in Tennessee are hiring for Field Service Engineer Chromatography jobs? Cities in Tennessee with the most Field Service Engineer Chromatography job openings:
Infographic showing various Field Service Engineer Chromatography job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Field Service Engineer

Kelly Services

Memphis, TN โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago


Job description

Digital Pathology Field Service Engineer
About the Role
We are looking for a highly skilled and customer-focused Field Service Engineer to support our cutting-edge digital pathology systems in clinical environments. You will partner with healthcare professionals to ensure our equipment operates at peak performance, delivering reliable and accurate results.  This role combines technical expertise, problem-solving skills, and exceptional customer service to maintain, install, and troubleshoot advanced medical instrumentation. 
 
What Youโ€™ll Do
โ€ข Perform Preventive & Corrective Maintenance
โ€“ Schedule, execute, and document preventive maintenance and field change orders (FCOs) on digital scanners and related hardware.
โ€“ Diagnose root causes, perform repairs and/or part replacements, and validate system performance per SOPs and regulatory standards.
โ€ข Installations & Configurations
โ€“ Lead complete site setups: unpack, assemble, and calibrate instruments; configure networking, middleware, and integration with laboratory information systems (LIS).
โ€ข Technical Support & Troubleshooting
โ€“ Respond promptly to service calls on-site to minimize equipment downtime and maintain uptime SLAs.
โ€“ Use diagnostic tools and data-gathering techniques to troubleshoot hardware, software, and connectivity issues.
โ€“ Operate with a flexible schedule, including evenings, weekends, and on-call rotations.
โ€“ Escalate complex or recurring issues through established channels & procedures for swift resolution.
โ€ข Documentation & Compliance
โ€“ Maintain accurate service reports, work orders, and calibration records in our CRM and tracking systems.
โ€“ Required to carry and monitor the company cell phone and respond during work and on-call hours, excluding rest/meal periods per applicable state law
โ€“ Manage company resourcesโ€”tools, parts, and inventoryโ€”efficiently. 
โ€“ Adhere to documentation regulatory requirements and established industry quality standards.
โ€ข Customer Collaboration
โ€“ Build strong partnerships with laboratory staff, pathologists, and clinical engineers through clear communication.
 
Who Weโ€™re Looking For
โ€ข Education & Experience
โ€“ High school diploma or equivalent required; associate or bachelorโ€™s degree in engineering, biomedical technology, or a related field preferred.
โ€“ 2โ€“3 years of field service or technical support experience in medical devices and laboratory automation.
โ€ข Technical Skills
โ€“ Proficiency with PC hardware, Windows OS, Microsoft Office, and basic networking concepts (TCP/IP, VPN).
โ€“ Hands-on experience with robotic systems, laboratory instruments, and service documentation processes.
โ€ข Core Competencies
โ€“ Customer-first mindset: patient and collaborative in high-pressure environments.
โ€“ Strong analytical and problem-solving skills with the ability to work independently and prioritize tasks.
โ€“ Excellent verbal and written communication; adept at translating technical details for non-technical audiences.
โ€“ Willingness to learn new technologies, adapt to change initiatives, and champion continuous improvement.
 
Physical & Travel Requirements
โ€ข Frequent travel (up to 50%), including overnight stays.
โ€ข Average drive time of 1โ€“4 hours per day; occasional air travel.  Valid driverโ€™s license with an acceptable driving record (subject to motor vehicle report review).
โ€ข Ability to lift/move up to 50 lbs. with assistance, stand/walk for extended periods, and use standard hand tools.
โ€ข Comfortable working in hospital & laboratory environments with possible exposure to biohazards; appropriate PPE provided.
.
Whatโ€™s In It For You?
  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: Itโ€™s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kellyยฎ Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the worldโ€™s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, weโ€™re here to guide you to the next step in your engineering career.

About Kelly

Work changes everything. And at Kelly, weโ€™re obsessed with where it can take you. To us, itโ€™s about more than simply accepting your next job opportunity. Itโ€™s the fuel that powers every next step of your life. Itโ€™s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of Californiaโ€™s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.