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Field Service Advisor Jobs (NOW HIRING)

MasterTech

Field Service Mechanic

Mancelona, MI · On-site

$30 - $45/hr

MasterTech is on the search for Field Service Technicians in the Mancelona, MI area. The successful ... Experience using diagnostic software (Cummins InSite, DDDL, JPro, CAT ET, Service Advisor, etc.

gpec

Field Service Manager III

Garner, NC

Manages the daily production effort for the field service operations with Technicians, Service Advisors and Managers. This position assist in communications of repair activities and progress to the ...

gpec

Field Service Manager III

Garner, NC · On-site

Manages the daily production effort for the field service operations with Technicians, Service Advisors and Managers. This position assist in communications of repair activities and progress to the ...

gpec

Field Service Manager III

Garner, NC

Manages the daily production effort for the field service operations with Technicians, Service Advisors and Managers. This position assist in communications of repair activities and progress to the ...

Naumann Hobbs MHC

Field Service Manager

Phoenix, AZ · On-site

$85K - $95K/yr

We are seeking a highly motivated and experienced Field Service Manager to lead and support our ... Service Advisor/Writer * Service * Operational Metrics & KPI Management * Vendor & Supplier ...

Naumann Hobbs

Field Service Manager

Phoenix, AZ · On-site

$40.87 - $45.67/hr

We are seeking a highly motivated and experienced Field Service Manager to lead and support our ... Service Advisor/Writer * Service * Operational Metrics & KPI Management * Vendor & Supplier ...

nussgrp

Field Service Technician

Saint Paul, MN

Receive and respond to repair orders from Dispatch or Service Advisors. * Diagnose and repair issues on construction equipment and heavy-duty trucks in the field. * Perform work efficiently and ...

nussgrp

Field Service Technician

Saint Paul, MN · On-site

Receive and respond to repair orders from Dispatch or Service Advisors. * Diagnose and repair issues on construction equipment and heavy-duty trucks in the field. * Perform work efficiently and ...

gpec

SV Field Service Advisor I

Rocky Mount, NC

... Field Service Technicians providing direction to minimize needless travel, maximize efficiency, and achieve a 90% completion · Advise your Group Leader of any significant activity or potential ...

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Field Service Advisor information

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How much do field service advisor jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for field service advisor in the United States is $26.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $31.49 per hour, depending on experience, location, and employer.

How does a Field Service Advisor typically coordinate with on-site technicians and customers during service calls?

A Field Service Advisor acts as the primary liaison between customers and the technical service team during service calls. They assess customer needs, schedule and prioritize service visits, and communicate any updates or changes to both the customer and technicians. Advisors are responsible for ensuring that technicians have the necessary information, tools, and parts before arriving on-site, and they often follow up after service completion to confirm satisfaction. This role requires strong organizational skills and the ability to manage multiple tasks while maintaining clear, professional communication with all parties involved.

Why are service advisors paid so much?

Service advisors, including those in field service roles, are often paid higher wages because they require strong communication skills, technical knowledge, and the ability to manage customer relationships. Their responsibilities include diagnosing customer needs, coordinating repairs, and ensuring customer satisfaction, which are critical to a company's success and often involve certifications and experience. The compensation reflects the importance of their role in maintaining service quality and revenue.

What is the hardest job at a car dealership?

The hardest job at a car dealership often is the service technician or mechanic, as it requires technical skill, physical labor, and the ability to diagnose complex vehicle issues under time pressure. Customer service roles like service advisors can also be challenging due to managing customer expectations and handling complaints. Both roles demand certifications, problem-solving skills, and often involve working in a fast-paced environment.

Is a service advisor a hard job?

A service advisor, including a field service advisor, often faces a challenging role that requires strong communication, problem-solving skills, and the ability to manage customer expectations. The job can involve handling multiple tasks, working under pressure, and maintaining technical knowledge of products or services. While demanding, it can also be rewarding for those with good interpersonal skills and a customer-focused approach.

What are the key skills and qualifications needed to thrive as a Field Service Advisor, and why are they important?

To thrive as a Field Service Advisor, you need strong technical knowledge in equipment maintenance or repair, problem-solving abilities, and typically a relevant technical diploma or certification. Familiarity with diagnostic tools, service management software, and manufacturer-specific systems is essential. Exceptional communication, customer service, and organizational skills help you manage client expectations and coordinate service activities effectively. These skills ensure timely and accurate service delivery, leading to high customer satisfaction and operational efficiency.

What jobs pay 500,000 a year in the US?

While most roles, including a Field Service Advisor, typically do not reach $500,000 annually, high-level executive positions such as CEOs, CFOs, and other C-suite roles can earn this level or more, especially in large corporations. Certain specialized professions like top surgeons, successful entrepreneurs, or investment bankers may also achieve this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What is the difference between Field Service Advisor vs Service Technician?

AspectField Service AdvisorService Technician
CredentialsTypically requires a high school diploma or equivalent; certifications vary by industryHigh school diploma or equivalent; technical certifications often preferred
Work EnvironmentCustomer sites, service centers, or offices; focus on customer interactionOn-site at customer locations or company facilities; hands-on repair work
Employer & Industry UsageUsed in HVAC, appliance, and equipment service industries for customer communication rolesCommon in similar industries for technical repair and maintenance roles
Search & Comparison IntentOften compared for customer service and sales support rolesCompared for technical repair and maintenance skills

The main difference is that a Field Service Advisor primarily handles customer communication, scheduling, and service coordination, while a Service Technician focuses on hands-on repair and maintenance tasks. Both roles are essential in service industries but serve different functions within the customer service and technical support spectrum.

What are Field Service Advisors?

Field Service Advisors are professionals who act as the main point of contact between a company and its clients, especially regarding technical services or equipment maintenance. They are responsible for coordinating field service operations, providing technical support, and ensuring customer satisfaction. Their duties often include scheduling service visits, handling client inquiries, and troubleshooting problems on-site or remotely. Field Service Advisors play a crucial role in maintaining strong customer relationships and ensuring that service delivery meets company standards.
More about Field Service Advisor jobs
What job categories do people searching Field Service Advisor jobs look for? The top searched job categories for Field Service Advisor jobs are:
Field Service Advisor jobs near you
Infographic showing various Field Service Advisor job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $54,935 per year, or $26.4 per hour.

Field Service Mechanic

MasterTech Vehicle Protection Program

Mancelona, MI • On-site

$30 - $45/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description


MasterTech is on the search for Field Service Technicians in the Mancelona, MI area.
The successful Heavy Equipment Technician will be responsible for the maintenance, diagnostics, and repair of a diverse line of heavy equipment (construction, forestry, agricultural, aerial, mining, etc.) throughout Northern MI. Service truck and gas card are available.
Compensation:
  • $30.00 - $45.00/hour based on experience.
  • Comprehensive benefits plan, including medical, dental, vision, short & long-term disability (100% employer paid), etc.
  • Retirement savings plan
  • PTO
  • Service truck and gas card available.

Schedule:
  • Day shift, Monday to Friday. 7AM start time.

Key Qualifications:
  • 4 or more years of experience as a Diesel Mechanic.
  • Completion of a Diesel Technology program preferred, not required.
  • Understanding of mechanical, electrical, and hydraulic systems.
  • Experience using diagnostic software (Cummins InSite, DDDL, JPro, CAT ET, Service Advisor, etc.)
  • Welding and fabrication experience preferred.
  • valid driver's license, CDL preferred, not required.

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