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Field Case Manager Jobs in Ontario (NOW HIRING)

Cencora

Field Case Manager

Ottawa, ON · On-site

... field required.Project Management Professional (PMP) or equivalent certification preferred. Certification in Lean Six Sigma preferred.Knowledge in clinical operations, care coordination, and case ...

Cencora

Field Case Manager

Ottawa, ON · On-site

The AbbVie Care Field Case Manager (FCM) plays a vital role in guiding patients, healthcare providers, and program partners throughout the patient's journey on medication. Working primarily from a ...

AUBERLE GROUP

$24 - $26/hr

The Employment Institute Case Manager is a mission driven person excited to support the goals and benchmarks of our young people (ages 18-24) as they embark on career journeys in the healthcare field.

Volunteers of America

Case Manager Entry

Chatsworth, ON · On-site

CA$21.33 - CA$22.45/hr

JOB SUMMARY AND PURPOSE Case Manager Entry provides entry level case management services to clients ... OR Associates Degree in Social Services related field in lieu of experience PREFERRED ...

Manulife

Disability Case Manager

Windsor, ON · Hybrid

Post-secondary diploma, DEC, DEP, bachelor's degree in a healthcare-related field, or an equivalent combination of education and experience. * Minimum 1 year of experience in case management.

Jean Tweed Centre

Case Manager (ELM) - FT

Toronto, ON · On-site

CA$28.84 - CA$33.73/hr

A combination of 3 years of work experience in the field of Mental Health, Substance Use, and/or related field. * Expertise in providing counselling and case management to individuals who are ...

Jean Tweed Centre

Case Manager (ELM) - FT

Toronto, ON · On-site

CA$28.84 - CA$33.73/hr

A combination of 3 years of work experience in the field of Mental Health, Substance Use, and/or related field. * Expertise in providing counselling and case management to individuals who are ...

destinationone Consulting

We are proactively building a data bank for opportunities in these fields. By applying, you ensure ... Various locations across Ontario Mental Health Case Managers coordinate care and support services ...

Wesley

Intensive Case Manager, WESHP

Burlington, ON · On-site

CA$25.11/hr

Intensive Case Manager, WESHP Posting #:4341 Posting Date: August 10, 2026, Posting Closing: August ... Post-secondary degree/diploma in Human Services or related field * Must qualify for Registry with ...

Manulife

This is purpose-driven case management, grounded in empathy, critical thinking, sound decision ... A background in a health-related field is advantageous. * Comfortable and skilled in handling both ...

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Field Case Manager information

See Ontario salary details

$40K

$61K

$89.5K

How much do field case manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for field case manager in Ontario is $61,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $72,500.00 per year, depending on experience, location, and employer.

What is a field case manager?

Field Case Managers are professionals who coordinate care and services for individuals recovering from illnesses or injuries, often in workers’ compensation or disability cases. They work in the field, meeting clients in their homes, workplaces, or healthcare settings to assess needs, develop care plans, and ensure clients receive appropriate medical treatment and support. Their goal is to facilitate recovery, help clients return to work or daily activities, and serve as a liaison between clients, healthcare providers, employers, and insurers. Field Case Managers require strong communication, organizational, and problem-solving skills.

What skills and qualifications are needed to thrive as a field case manager?

To thrive as a Field Case Manager, you need a background in nursing, social work, or rehabilitation, typically supported by a relevant degree and professional licensure or certification (such as CCM or CRC). Familiarity with case management software, electronic health records, and communication platforms is essential for coordinating care and documentation. Strong interpersonal skills, problem-solving abilities, and empathy help build trust with clients and collaborate effectively with healthcare providers and insurers. These competencies ensure efficient care coordination, improved patient outcomes, and effective resource utilization in complex, real-world situations.

What are common challenges faced by field case managers, and how can they be addressed?

Field Case Managers often encounter challenges such as coordinating care across multiple providers, managing a high caseload, and addressing the complex needs of clients in diverse environments. To overcome these obstacles, strong organizational skills, effective communication, and the ability to adapt quickly to changing situations are essential. Building strong relationships with healthcare providers and community resources also makes it easier to advocate for clients and ensure their needs are met efficiently.

What is the difference between Field Case Manager vs Medical Case Manager?

AspectField Case ManagerMedical Case Manager
CredentialsTypically requires nursing or social work licensure, certifications varyOften requires nursing, social work, or healthcare-related certifications
Work EnvironmentCommunity settings, patient homes, insurance sitesHospitals, clinics, insurance companies
Employer & IndustryInsurance companies, healthcare providers, government agenciesInsurance companies, healthcare organizations, third-party administrators
Primary FocusAssessing patient needs in the field, coordinating care, ensuring complianceManaging medical claims, coordinating treatment plans, advocating for patients

In summary, Field Case Managers primarily work in the community, focusing on patient assessments and care coordination outside clinical settings. Medical Case Managers typically operate within healthcare facilities or insurance companies, concentrating on medical claims and treatment management. Both roles require healthcare-related credentials and involve patient advocacy, but their work environments and daily responsibilities differ significantly.

How do you become a field case manager?

To become a field case manager, typically you need a relevant bachelor's degree such as nursing, social work, or healthcare administration, along with experience in case management or healthcare settings. Certification as a Certified Case Manager (CCM) or similar credential can enhance job prospects, and strong communication and organizational skills are essential for success in the role.

What are popular job titles related to Field Case Manager jobs in Ontario?

For Field Case Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Field Case Manager jobs in Ontario look for?

The top searched job categories for Field Case Manager jobs in Ontario are:

What cities in Ontario are hiring for Field Case Manager jobs?

Cities in Ontario with the most Field Case Manager job openings:

Field Case Manager jobs near you
Infographic showing various Field Case Manager job openings in Ontario as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $61,046 per year, or $29.3 per hour.

Field Case Manager

Ottawa, ON • On-site

Cencora
See more jobs at Cencoraexternal

Full-time

Medical, Dental, Vision

Posted 28 days ago

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details
This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.Reviews patient files, treatment history, provider inputs, and supporting documentation to confirm readiness for case action and next-step processing.Executes established clinical and operational procedures to support patient enrollment, therapy coordination, case progression, and access to prescribed treatment.Audits case activity, follow-up actions, and documentation quality to identify discrepancies, delays, and process gaps affecting service delivery.Evaluates therapy access barriers, coverage issues, and coordination risks to determine timely escalation and resolution needs.Interprets program protocols, product guidance, and operational requirements to provide clear direction to patients, providers, and internal teams.Stabilizes the patient journey by coordinating with healthcare providers, pharmacies, clinics, and support teams to reduce disruption in therapy access or administration.Upholds adverse event reporting, documentation controls, and communication standards in line with clinical, quality, and regulatory expectations.Bachelor's degree in business administration, pharmacy, or a related field, or equivalent experience required.6+ years of experience in healthcare, pharmacy, managed care, health systems, operations, or a related field required.Project Management Professional (PMP) or equivalent certification preferred. Certification in Lean Six Sigma preferred.Knowledge in clinical operations, care coordination, and case management processes.Knowledge in patient support program workflows and therapy access pathways.Knowledge in clinical documentation, record maintenance, and audit requirements.Knowledge in treatment protocols, therapy administration support, and patient education practices.Knowledge in reimbursement navigation, coverage processes, and funding support activities.Knowledge in adverse event reporting, quality controls, and compliance standards.Ability to interpret clinical, operational, and reimbursement-related information accurately.Ability to evaluate case status, service risks, and barriers to therapy access.Ability to validate documentation and maintain accurate case records.Ability to coordinate across patients, providers, pharmacies, clinics, and internal teams.Ability to communicate complex care and program information clearly and professionally.Ability to stabilize case progression through timely follow-up, escalation, and issue resolution.Ability to audit case activities and identify gaps in process execution or documentation quality.Ability to uphold confidentiality, quality expectations, and regulatory requirements in daily work.What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

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Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices.When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Salary Range*
81,428 - 131,428 CADThis posting is intended to fill an existing vacancy for our Field Case Manager role.Affiliated Companies:Affiliated Companies: Innomar Strategies

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