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Field Account Manager Jobs in Michigan (NOW HIRING)

Automotive Manufacturer

Account Manager

Wixom, MI · On-site

Bachelor's degree in Engineering / Business Administration, Marketing, or a related field. * Proven experience in account management or a similar role within the manufacturing industry. * Strong ...

AK Steel

Account Manager

Detroit, MI

Bachelor's degree in related field, MBA is a plus * 3-5 years of customer service, account management, or similar experience in a manufacturing environment; steel or automotive industry preferred

HILTI

Account Manager Trainee

Detroit, MI · On-site

$46K - $59K/yr

In this role, you'll manage and operate a Hilti Store to maximize walk-in sales and support smaller field accounts, all while delivering exceptional customer service. You'll help construction ...

enviroserve

Account Manager

Detroit, MI

The Account Manager I is responsible for building value-driven strategic relationships with ... Those service lines include Industrial Services, Field Services, Emergency Response, Site ...

BrightView

Account Manager

Canton, MI · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... This role is responsible for overseeing field operations. Duties and Responsibilities: * Identify ...

BrightView

Account Manager

Pontiac, MI · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... This role is responsible for overseeing field operations. Duties and Responsibilities: * Identify ...

BrightView Landscapes

Account Manager

Pontiac, MI · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... This role is responsible for overseeing field operations. Duties and Responsibilities: * Identify ...

BrightView

Account Manager

Pontiac, MI · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... This role is responsible for overseeing field operations. Duties and Responsibilities: * Identify ...

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Showing results 1-20

All JobsField Account JobsField Account Manager JobsField Account Manager Jobs in Michigan

Field Account Manager information

See Michigan salary details

$38.4K

$65.3K

$88.9K

How much do field account manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for field account manager in Michigan is $65,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $69,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Field Account Manager, and why are they important?

To thrive as a Field Account Manager, you need strong sales acumen, relationship-building abilities, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM software, sales analytics tools, and sometimes industry-specific certifications are typically required. Excellent communication, negotiation, and problem-solving skills set top performers apart in managing client accounts. These skills ensure effective client management, sustained revenue growth, and long-term business partnerships.

What is the difference between Field Account Manager vs Sales Representative?

AspectField Account ManagerSales Representative
Primary RoleManages existing client accounts, builds relationships, and upsells servicesGenerates new sales, acquires new clients, and promotes products
Work EnvironmentField-based, client-site visits, ongoing account managementOffice and client meetings, focused on prospecting
CredentialsRelevant sales experience, industry-specific knowledge, sometimes certificationsSales experience, communication skills, sometimes certifications

The main difference is that a Field Account Manager focuses on maintaining and growing existing client relationships, while a Sales Representative primarily seeks new clients and sales. Both roles require strong communication skills and industry knowledge, but their day-to-day activities and objectives differ significantly.

How does a Field Account Manager typically balance time between client visits and administrative tasks?

Field Account Managers often split their time between meeting clients on-site and handling administrative responsibilities such as preparing proposals, updating CRM systems, and coordinating with internal teams. Effective time management is crucial, as client visits are essential for building relationships, while administrative work ensures accurate record-keeping and follow-up. Many organizations provide flexible schedules and digital tools to help Field Account Managers stay organized and responsive. Developing a routine that accommodates both face-to-face interactions and office-based tasks is key to success in this role.

What are Field Account Managers?

Field Account Managers are professionals responsible for managing relationships with clients or accounts, often by meeting them in person and providing tailored support and solutions. Their role typically involves identifying client needs, ensuring customer satisfaction, and driving sales growth within their assigned territories. They act as the main point of contact between the company and its clients, often traveling to client locations to maintain and strengthen business relationships. Field Account Managers also collaborate with internal teams to deliver products or services that meet client expectations.
What cities in Michigan are hiring for Field Account Manager jobs? Cities in Michigan with the most Field Account Manager job openings:
Infographic showing various Field Account Manager job openings in Michigan as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $65,318 per year, or $31.4 per hour.
Field Account & Quality Coordinator

Field Account & Quality Coordinator

SMS Group of Companies

Detroit, MI

$19.75 - $25.75/hr

Full-time

Posted 16 days ago

Job description

JOB SUMMARY
SEEL (Solutions for Energy Efficient Logistics), a leader in the energy waste reduction movement, offers comprehensive program management solutions for residential and commercial programs across the country. The Field Account & Quality Coordinator supports program operations by combining field coordination, account support, contractor follow-up, and quality control functions into one operational role. This position helps move customer and contractor activity through the full program conversion path: intake, assessment, work order, installation, QA/QC review, submission, validation, payment, and counted savings.

This role serves as a day-to-day liaison among the Account Manager Team, field staff, contractors, program partners, intake and QA/QC processes, Finance, Data, and internal operations. The position is the leader of the field team and is responsible for identifying stalled work, tracking account and contractor status, supporting customer communication, monitoring documentation quality, and escalating issues that affect cycle time, contractor health, weatherization production, Health & Safety conversion, verified savings, and overall program performance. This position does not directly supervise others but is expected to coordinate work across multiple teams and hold follow-up items accountable.

DUTIES & RESPONSIBILITIES
  • Work closely with the Field Team performing QA/QC checks on work completed
  • Support the Account Manager Team to support daily program delivery, field coordination, account follow-up, contractor communication, and issue resolution.
  • Serve as a coordination point for assigned customers, accounts, contractors, partners, and project activity from intake through assessment, work order, installation, QA/QC review, submission, validation, payment, and closeout.
  • Monitor customer, contractor, and project status in shared systems and back-end applications, including SDP, OIT, Power BI, SharePoint, and other program tracking tools.
  • Help identify and move stalled work by tracking incomplete applications, pending assessments, delayed work orders, QA/QC queues, batching issues, payment aging, Health & Safety bottlenecks, and documentation gaps.
  • Support field coordination, including scheduling support, customer contact, site readiness, access issues, contractor readiness, and completion follow-up.
  • Review work orders, customer files, assessment records, photos, contractor submissions, and support documentation for completeness, accuracy, and QA/QC readiness before escalation or submission.
  • Track and communicate contractor performance indicators, including completion rates, capacity concerns, failed inspections, customer complaints, payment delays, invoice aging, and work stoppage risks.
  • Support timely contractor payment by coordinating invoice status, payment expectations, aging reports, missing documentation, and follow-up items with Account Management, Finance, Data, and contractor teams.
  • Maintain accurate and up-to-date records for contractors, partner, customer, and project data in shared systems, dashboards, databases, and program files.
  • Create and maintain reports on program performance, account activity, field status, contractor health, quality findings, backlog aging, and forecast-to-actual progress.
  • Use dashboard and program data to help identify operational risk affecting verified savings, incentive spend, Health & Safety conversion, weatherization throughput, and progress toward annual program goals.
  • Support account-management style communication with customers, property contacts, community partners, contractors, and internal stakeholders to confirm next steps, resolve issues, and maintain a positive program experience.
  • Effectively communicate with internal departments, including but not limited to Operations, Finance, Data, Engineering, Quality, Marketing, and Talent Management, to ensure projects are appropriately coordinated, documented, resourced, and targeted to meet program expectations.
  • Escalate recurring quality, contractor, workflow, data, batching, or payment issues to the appropriate owner with clear facts, status, impact, and recommended next steps.
  • Assist with process improvement, SOP adherence, contractor coaching, special projects, internal requests, and corrective action follow-up as needed.
MINIMUM REQUIREMENTS
  • 3-5 years of experience in field coordination, account support, customer service, program operations, contractor coordination, quality assurance, or related operational support roles.
  • Ability to prioritize activities, meet deadlines, and manage multiple customers, contractors, accounts, work orders, and follow-up items in a fast-paced program environment.
  • Ability to anticipate challenges, plan for solutions, escalate barriers, and work within existing program structures to resolve stalled work.
  • Intermediate level of proficiency in Microsoft Office Suite applications, with emphasis on Excel for data management, tracking, reporting, and analysis.
  • Experience entering, reviewing, reconciling, or maintaining data in shared systems, portals, dashboards, CRM platforms, work order systems, or back-end applications.
  • Strong organizational and time management skills, including the ability to track aging items, incomplete documentation, pending approvals, and recurring follow-up needs.
  • Strong attention to detail and accuracy in documentation, data entry, customer records, contractor submissions, and quality review support.
  • Excellent written and verbal communication skills, including the ability to communicate clearly with contractors, customers, field teams, internal departments, and Detroit corporate office stakeholders.
  • Ability to work independently in the field and collaboratively with cross-functional teams.
  • Detail-oriented, self-motivated, and proactive problem solver with a commitment to continuous improvement.
  • Valid driver's license, reliable transportation, and ability to travel within the assigned service territory as needed.
  • Must be able to pass a drug screen and background check.
PREFERRED QUALIFICATIONS
  • Possess a BPI BA-T and BA-P certification
  • Bachelor’s degree in business, Communications, Social Service, Construction Management, Energy, Sustainability, or a related area preferred.
  • Experience working with energy efficiency, weatherization, HVAC, insulation, home performance, or specialty contractors.
  • Experience supporting residential, multifamily, income-qualified, community-based, or partner-assisted program delivery.
  • Knowledge of program workflow, including customer intake, whole-home assessments, Health & Safety, weatherization, QA/QC, submission, validation, rebate payment, and dashboard reporting.
  • Experience using SDP, OIT, Power BI, SharePoint, Salesforce, HubSpot, ISNetworld, or similar platforms.
  • Familiarity with quality assurance, quality control, inspection documentation, compliance tracking, audit readiness, or corrective action follow-up.
  • BPI Certification and/or Building Science Principles knowledge preferred.
  • Ability to interpret dashboard metrics and connect field activity to program performance, including verified savings, incentive spend, Health & Safety backlog, weatherization throughput, cycle time, and forecast-to-actual progress.