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Fidelity Program Jobs in Columbia, SC (NOW HIRING)

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Fidelity Program information

See Columbia, SC salary details

$23.1K

$83.8K

$108.7K

How much do fidelity program jobs pay per year?

As of Aug 19, 2026, the average yearly pay for fidelity program in Columbia, SC is $83,776.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $107,800.00 per year, depending on experience, location, and employer.

What is a fidelity program?

A Fidelity Program, often referred to as a loyalty program, is a structured rewards system offered by companies to encourage repeat business from customers. Participants in a Fidelity Program typically earn points, discounts, or other incentives for making purchases or engaging with the brand. These programs are designed to enhance customer retention and increase brand loyalty by providing ongoing benefits. Fidelity Programs can be found in various industries, including retail, hospitality, and banking, and may include tiered rewards, special offers, or exclusive member events. Enrolling in a Fidelity Program is usually free and can provide significant value to frequent customers.

What are the key skills and qualifications needed to thrive as a fidelity program manager, and why are they important?

To thrive as a Fidelity Program Manager, you need expertise in project management, data analysis, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and certifications such as PMP or Six Sigma are commonly required. Strong communication, problem-solving, and leadership skills help in driving program success and engaging stakeholders. These skills ensure effective program execution, customer satisfaction, and alignment with organizational goals.

What are some typical challenges faced by professionals working in a fidelity program management role, and how are they addressed?

Professionals in Fidelity Program management roles often encounter challenges such as ensuring consistent customer engagement, accurately tracking rewards data, and integrating new technologies with existing systems. These challenges are addressed by collaborating closely with IT teams, implementing robust data analytics tools, and maintaining transparent communication with customer service and marketing departments. Staying proactive about industry trends and regularly assessing program effectiveness also helps teams adapt and deliver value to both the organization and its customers.

What is the difference between Fidelity Program vs Customer Service Representative?

AspectFidelity ProgramCustomer Service Representative
Required CredentialsBasic knowledge of financial products, certifications varyHigh school diploma or equivalent, customer service skills
Work EnvironmentFinancial institutions, client engagement, program managementCall centers, retail locations, client interaction
Employer & Industry UsageFinancial services, investment firmsBanking, retail, telecommunications

The Fidelity Program typically involves managing client loyalty initiatives and financial product engagement, requiring some financial knowledge. Customer Service Representatives focus on assisting clients with inquiries and support across various industries. While both roles involve client interaction, the Fidelity Program is more specialized in financial program management, whereas Customer Service Representatives handle broader customer support tasks.

What are the entry-level jobs at Fidelity Program?

Entry-level jobs at Fidelity Program typically include roles such as customer service associate, administrative assistant, or operations associate. These positions often require basic skills in communication, computer proficiency, and a high school diploma or equivalent, with on-the-job training provided. They offer opportunities to gain industry experience and develop professional skills within the financial services environment.

What are popular job titles related to Fidelity Program jobs in Columbia, SC?

For Fidelity Program jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Fidelity Program jobs in Columbia, SC look for?

The top searched job categories for Fidelity Program jobs in Columbia, SC are:

Infographic showing various Fidelity Program job openings in Columbia, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,776 per year, or $40.3 per hour.

Board Certified Behavior Analyst (BCBA) - Remote

All Care Therapies

Columbia, SC โ€ข Remote

$43 - $56/hr

Part-time

Posted 11 days ago


Job description



All Care Therapies is a leading provider of Physical, Occupational, Speech, and ABA therapy services, delivering care through virtual, in-home, and clinic-based settings across California, Texas, and Nevada. We serve individuals of all ages, combining innovative technology with a collaborative, patient-centered approach. Our dedicated clinicians provide flexible, high-quality care that meets patients where they are, supporting recovery, enhancing communication, and driving meaningful, long-term outcomes.


Job Description


The Board Certified Behavior Analyst (BCBA) is a licensed clinical professional responsible for designing, implementing, supervising, and evaluating Applied Behavior Analysis (ABA) therapy programs for patients across the lifespan. The BCBA at ACT works in alignment with our mission to deliver individualized, compassionate care and maintains clinical excellence in accordance with the BACB's ethical and professional standards.

This role may be performed via tele health, in a clinic environment, in the patient's home, or on-site at a school or care facility — providing maximum flexibility to match the BCBA's preferred work style with ACT's patient population needs.


Qualifications


Clinical Practice

  • Conduct comprehensive functional behavior assessments (FBA) and skill assessments (e.g., VB-MAPP, ABLLS-R, PEAK) to identify treatment priorities.
  • Develop individualized ABA treatment plans with measurable goals based on assessment findings, patient needs, and family priorities.
  • Design, implement, and modify behavior intervention plans (BIPs) using evidence-based ABA methodologies.
  • Deliver direct ABA therapy services to patients as clinically indicated and within the scope of the BCBA's practice.
  • Monitor patient progress through consistent data collection and analysis; adjust treatment plans accordingly.
  • Collaborate with interdisciplinary team members including SLPs, OTs, PTs, physicians, and educators to coordinate holistic care.

Supervision & Team Leadership

  • Supervise and mentor Registered Behavior Technicians (RBTs) and BCaBA candidates in accordance with BACB supervision requirements.
  • Provide ongoing training, performance feedback, and professional development support to supervisees.
  • Conduct regular session observations and ensure fidelity to treatment plans across all service settings.

Documentation & Compliance

  • Complete all clinical documentation accurately and within required timeframes, including session notes, progress reports, treatment plans, and authorization requests.
  • Maintain compliance with all applicable federal, state, and payer-specific regulations, including HIPAA and Medicaid/insurance billing standards.
  • Participate in utilization review and authorization processes in coordination with ACT's billing and operations teams.

Family & Caregiver Collaboration

  • Provide caregiver training and coaching to support generalization of ABA strategies across home, school, and community settings.
  • Engage families as active partners in treatment planning and progress review.
  • Conduct regular parent/caregiver meetings to review goals, data trends, and next steps.

Requirements:

  • Active BCBA certification in good standing with the BACB
  • Active state licensure where required by the state of practice
  • Master's degree in Applied Behavior Analysis, Psychology, Education, or a related field
  • Minimum 2 years of ABA clinical experience, including direct therapy and supervision
  • Proficiency in ABA assessment tools (FBA, VB-MAPP, ABLLS-R, or equivalent)
  • Experience with electronic health records (EHR) and data collection platforms
  • Excellent written and verbal communication skills
  • Ability to obtain a background clearance per ACT and state requirements

Why Join Us

  • We are a therapist-owned and operated organization
  • Career Advancement - We believe in recognizing high-performing teams
  • Efficient web-based documentation system
  • Growing company in a new model of service delivery
  • Monthly team meetings
  • Supportive collaboration with the Clinical team and Supervisors
  • Training, assessments, and materials provided


Additional information


All your information will be kept confidential according to EEO guidelines.


All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.