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Fidelity Program Jobs in Columbia, SC (NOW HIRING)

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Train and supervise RBTs and BTs, ensuring treatment fidelity and quality. * Develop and update comprehensive ABA programs using evidence-based strategies. * Provide culturally responsive parent ...

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Fidelity Program information

See Columbia, SC salary details

$23.1K

$83.8K

$108.7K

How much do fidelity program jobs pay per year?

As of Aug 19, 2026, the average yearly pay for fidelity program in Columbia, SC is $83,776.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $107,800.00 per year, depending on experience, location, and employer.

What is a fidelity program?

A Fidelity Program, often referred to as a loyalty program, is a structured rewards system offered by companies to encourage repeat business from customers. Participants in a Fidelity Program typically earn points, discounts, or other incentives for making purchases or engaging with the brand. These programs are designed to enhance customer retention and increase brand loyalty by providing ongoing benefits. Fidelity Programs can be found in various industries, including retail, hospitality, and banking, and may include tiered rewards, special offers, or exclusive member events. Enrolling in a Fidelity Program is usually free and can provide significant value to frequent customers.

What are the key skills and qualifications needed to thrive as a fidelity program manager, and why are they important?

To thrive as a Fidelity Program Manager, you need expertise in project management, data analysis, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and certifications such as PMP or Six Sigma are commonly required. Strong communication, problem-solving, and leadership skills help in driving program success and engaging stakeholders. These skills ensure effective program execution, customer satisfaction, and alignment with organizational goals.

What are some typical challenges faced by professionals working in a fidelity program management role, and how are they addressed?

Professionals in Fidelity Program management roles often encounter challenges such as ensuring consistent customer engagement, accurately tracking rewards data, and integrating new technologies with existing systems. These challenges are addressed by collaborating closely with IT teams, implementing robust data analytics tools, and maintaining transparent communication with customer service and marketing departments. Staying proactive about industry trends and regularly assessing program effectiveness also helps teams adapt and deliver value to both the organization and its customers.

What is the difference between Fidelity Program vs Customer Service Representative?

AspectFidelity ProgramCustomer Service Representative
Required CredentialsBasic knowledge of financial products, certifications varyHigh school diploma or equivalent, customer service skills
Work EnvironmentFinancial institutions, client engagement, program managementCall centers, retail locations, client interaction
Employer & Industry UsageFinancial services, investment firmsBanking, retail, telecommunications

The Fidelity Program typically involves managing client loyalty initiatives and financial product engagement, requiring some financial knowledge. Customer Service Representatives focus on assisting clients with inquiries and support across various industries. While both roles involve client interaction, the Fidelity Program is more specialized in financial program management, whereas Customer Service Representatives handle broader customer support tasks.

What are the entry-level jobs at Fidelity Program?

Entry-level jobs at Fidelity Program typically include roles such as customer service associate, administrative assistant, or operations associate. These positions often require basic skills in communication, computer proficiency, and a high school diploma or equivalent, with on-the-job training provided. They offer opportunities to gain industry experience and develop professional skills within the financial services environment.

What are popular job titles related to Fidelity Program jobs in Columbia, SC?

For Fidelity Program jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Fidelity Program jobs in Columbia, SC look for?

The top searched job categories for Fidelity Program jobs in Columbia, SC are:

Infographic showing various Fidelity Program job openings in Columbia, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,776 per year, or $40.3 per hour.

Human Service Professional, Part-time (Intensive Services) - AMIkids Gateways

AMIKids Gateways, Inc.

Columbia, SC

Part-time

Re-posted 26 days ago


Job description

AMIkids offers a wide variety of programs and models, built to address each student's needs and strengths on an individual basis. All of our programs implement the AMIkids Personal Growth Model © to separate their troubled past from a bright future. In addition to providing services during the course of a youth’s normal school day, most AMIkids programs provide treatment, enrichment, and support activities during after-school hours in the afternoon, evening, and during weekend.

Part-time Schedule: Mon.-Fri., 12pm-4pm

Position Summary

The role of the Human Service Professional (HSP) is to evaluate, assess and care for youth receiving Residential Intensive Group Care services and to facilitate the case management process.

Essential Job Duties

  • Evaluate youth needs using an evidence-based assessment and ensure timely delivery of appropriate services to meet behavioral, psychological and psychosocial development and progress with established goals in each youth’s Individual Care Plan (ICP),
  • Serve as a liaison between the parents and the Program and appropriate State Agency,
  • Schedule timely transitional meetings and assist in the development of a Transition Plan prior to the youth’s termination; ensure each youth completes post assessments and has completed transitional plan and transcript after release date,
  • Meet with the Program staff to discuss youth cases and monitor youth behavioral, psychological and psychosocial development,
  • Develop and maintain Individual Care Plan (ICP) for each youth,
  • Develop, approve and sign Weekly Summary Notes,
  • Ensure Program staff are completing weekly behavioral up-dates and weekly goal progressions,
  • Formulate a Care Plan Review (CPR) as required for each youth, include re-assessment of needs using an evidence-based assessment,
  • Ensure timely disbursement of comprehensive monthly reports to the required parties,
  • Serve as an advisor and positive role model for assigned youth,
  • Provide guidance and assist in the preparation for placement of graduating youth,
  • Schedule and conduct regular counseling sessions with youth and staff, adhere to fidelity requirements of evidence-based treatment models per contract,
  • Attend and represent the program at meetings and youth legal proceedings, as required,
  • Prevent and intervene in youth altercations and incidents, using the authorized mandated training methods,
  • Administer first aid and CPR during emergencies in accordance with the national standards and maintain certification,
  • Lead and/or participate in positive reinforcement, interdisciplinary and/or care review meetings,
  • Administer youth medication(s) in accordance with doctor’s orders,
  • Attend required training/professional development events and maintain appropriate certification(s) and license(s),
  • Attend and maintain appropriate crisis intervention and physical restraint training and certification as defined by state and contract requirements,
  • Attend and maintain CPR and First Aid certification by nationally recognized organization,
  • Assist with special projects and other duties as assigned.

Minimum Education, Training and Experience

  • Master’s degree in behavioral science required,
  • Minimum of three (3) years’ experience in related field, preferable working with youth,
  • State license or experience working under the direct supervision of a licensed clinical professional, according to state statutes is preferred,
  • Travel may be required.

What's in it for you?
As well as gain an opportunity to make an exceptional difference in kids' lives, AMIkids offers a comprehensive benefits package including:

  • Growth opportunities – we pride ourselves on developing our leaders from within
  • Health Benefits – Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D
  • PTO & Paid Holidays
  • Wellness Benefits – EAP, Health Coaching, Stress Management Programs, etc.
  • Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program
  • Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more.