Fiber Support Analyst Jobs (NOW HIRING)

• Project Planning & Coordination - Partner with Project Managers to plan and execute fiber scopes of work, including project kickoff meetings, site walks, labor forecasting, resource allocation, schedule development, and workforce deployment.
• Project Delivery - Support the successful delivery of projects within datacenter, healthcare, enterprise, and OSP environments by ensuring labor resources, technical requirements, quality standards, and customer commitments are achieved.
• Fiber Subject Matter Expert (SME) - Serve as the organization's primary SME for all fiber operations, providing technical leadership, troubleshooting support, customer consultation, and operational oversight for:

• Enterprise fiber splicing, termination, testing, certification, OTDR analysis, and documentation.
• High-density fusion splicing and ribbonization, including fiber counts up to 3,456 strands.
• Outside Plant (OSP) fiber construction, including microduct installations, fiber jetting/blowing operations, route documentation, and fault identification.
• Fiber installation best practices, safety standards, quality control processes, and technician training.

• Client & Stakeholder Communication - Serve as the fiber operations representative during customer meetings, project reviews, technical planning discussions, and ongoing stakeholder communications, maintaining strong relationships with clients, subcontractors, and internal teams.
• Materials Management & Ordering - Support material procurement and logistics by reviewing field requirements, coordinating with internal stakeholders, and ensuring all equipment, materials, and tools are ordered, received, staged, and available for project execution.
• Team Management - Directly manage all Fiber Technicians, Fiber Splicers, Fiber Test Technicians, Leads, and future fiber leadership personnel, including hiring, onboarding, training, performance evaluations, disciplinary actions, career development and day-to-day operational oversight.
• Manpower Planning - Coordinate staffing needs, subcontractor support, temporary labor requirements, and workforce deployment strategies to support project schedules and operational objectives.
• Change Management & Documentation - Maintain accurate project documentation, including production reporting, change management records, testing documentation, quality control records, and project closeout deliverables.
• Closeout & Training - Deliver final project closeout, conduct client training, and facilitate post-project reviews for continuous improvement.
• Travel - Travel to active project sites (approximately 25–50%) to assess project performance, support field teams, address technical challenges, conduct quality and safety reviews, and maintain customer relationships.

Minimum Requirements

• Minimum 5 years of experience in a construction, telecommunications, or fiber operations leadership role with responsibility for supervising field personnel, workforce planning, and project execution.
• Minimum 3 years of experience supporting Mission Critical Data Center construction projects, preferably within hyperscale or large enterprise environments.
• Demonstrated expertise in enterprise fiber splicing, high-density ribbon fusion splicing, fiber testing and certification, OTDR analysis, and fiber infrastructure deployment.
• Working knowledge of Outside Plant (OSP) fiber construction, including fiber jetting, microduct systems, route documentation, and installation quality standards.
• Experience managing and developing technical field teams, including fiber splicers, fiber technicians, and testing personnel across multiple concurrent projects.
• Ability to interpret production metrics, labor forecasts, change orders, and fiber-related project costs while partnering with Project Managers on project execution.
• Strong understanding of construction methodologies, scheduling, quality assurance, safety compliance, equipment utilization, and telecommunications infrastructure deployment.
• Demonstrated ability to serve as a customer-facing technical resource and Subject Matter Expert (SME) for fiber-related scopes of work.
• Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
• Valid driver's license with the ability to travel 25–50% to project sites.
• Equivalent combinations of education, industry certifications, military experience, technical training, and relevant work experience will be considered.

Preferred Experience

• Experience with high-count fiber infrastructure, including ribbon splicing and fiber counts up to 1,728 and 3,456 strands.
• Industry certifications such as BICSI, FOA, ETA, CFOT, or manufacturer-specific fiber training.
• Experience supporting hyperscale data center operators and large-scale mission critical construction programs.

Pay Rate:

$90,000 - $130,000/year

TEAMLINX offers great benefits including:

• 401K with 50% employer match up to first 5%
• Insurance options including Medical plans with Flexible Spending and/or Health Savings Accounts, Disability, Dental and Vision
• 8 Paid Holidays
• 3 weeks Paid Time Off (PTO) combining sick pay and vacation days
• Career growth opportunities

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

This position will remain open until September 30 or until filled.