ZipRecruiter

Log In

1

Ferry Terminal Jobs (NOW HIRING)

EWF

Janitorial Services

Buras, LA · On-site

$20/hr

TWIC cards are required for all personnel as this is a marine facility. - Transportation/Parking: ferry terminal. Personnel can park at that location and will undergo security checks. The ferry ...

McAllister Towing

Dock Worker

Bridgeport, CT · On-site

$21.99/hr

Perform security sweeps of the ferry terminal, loading dock and parking lots. Inspect vehicles as deemed necessary Maintain knowledge of security procedures and perform same as required Handle ship ...

McAllister Towing

Dock Worker

Port Jefferson, NY · On-site

$21.99/hr

Perform security sweeps of the ferry terminal, loading dock and parking lots. Inspect vehicles as deemed necessary Maintain knowledge of security procedures and perform same as required Handle ship ...

McAllister Towing

Dock Worker

Port Jefferson, NY

$21.99/hr

Perform security sweeps of the ferry terminal, loading dock and parking lots. Inspect vehicles as deemed necessary Maintain knowledge of security procedures and perform same as required Handle ship ...

McAllister Towing

Dock Worker

Port Jefferson, NY · On-site

$21.99/hr

Perform security sweeps of the ferry terminal, loading dock and parking lots. Inspect vehicles as deemed necessary Maintain knowledge of security procedures and perform same as required Handle ship ...

next page

Showing results 1-20

All JobsFerry Terminal Jobs

Ferry Terminal information

See salary details

$31K

$57.8K

$104.5K

How much do ferry terminal jobs pay per year?

As of Jun 28, 2026, the average yearly pay for ferry terminal in the United States is $57,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ferry Terminal Operator, and why are they important?

To thrive as a Ferry Terminal Operator, you need strong organizational skills, attention to safety regulations, and knowledge of transportation or maritime operations, often supported by relevant certifications or experience. Familiarity with ticketing systems, scheduling software, and basic emergency response equipment is typically required. Excellent customer service, communication, and problem-solving skills help operators manage passenger needs and handle unexpected situations. These qualifications ensure efficient, safe, and positive experiences for both passengers and staff at the terminal.

What are ferry terminal jobs?

Ferry terminal jobs involve a range of roles focused on the operation, maintenance, and management of ferry terminals. Employees may handle ticketing, customer service, security, loading and unloading vehicles and passengers, and ensuring safety procedures are followed. These roles are essential for the smooth and safe transport of people and goods across water. Ferry terminal staff work closely with ferry crews and often assist with logistics, schedules, and emergency response. They play a key role in the overall travel experience for ferry passengers.

What are the typical responsibilities of a Ferry Terminal Agent during a shift?

A Ferry Terminal Agent is responsible for assisting passengers with ticketing, boarding procedures, and providing information about schedules and routes. They also coordinate with ferry crew to ensure safe and timely departures, manage crowd control during busy periods, and handle customer inquiries or concerns. Additionally, agents may be involved in security checks, baggage handling, and occasionally responding to emergencies. Collaboration with other terminal staff and maintaining effective communication is crucial for smooth daily operations.

What is the difference between Ferry Terminal vs Dock Worker?

AspectFerry TerminalDock Worker
Required CredentialsCustomer service skills, safety trainingPhysical strength, safety certifications
Work EnvironmentPassenger areas, ticketing, boardingLoading/unloading ships, cargo handling
Employer & IndustryTransportation, maritime, public transitShipping, logistics, maritime

Ferry Terminal staff primarily focus on passenger services, safety, and ticketing at transportation hubs, while Dock Workers handle cargo loading, unloading, and ship maintenance. Both roles are essential in maritime industries but differ in daily tasks and skill requirements.

More about Ferry Terminal jobs
What cities are hiring for Ferry Terminal jobs? Cities with the most Ferry Terminal job openings:
What states have the most Ferry Terminal jobs? States with the most job openings for Ferry Terminal jobs include:
What job categories do people searching Ferry Terminal jobs look for? The top searched job categories for Ferry Terminal jobs are:
Ferry Terminal jobs near you
Infographic showing various Ferry Terminal job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 64% Full Time, 23% Part Time, 3% Temporary, 3% Contract, and 5% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $57,765 per year, or $27.8 per hour.

Casual Ferry Operations Supervisor

Golden Gate Bridge, Highway and Transportation District

San Rafael, CA • On-site

$54.20 - $65.56/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Salary: $54.20 - $65.56 Hourly
Location : 101 East Sir Francis Drake Blvd., Larkspur, CA
Job Type: Casual/On-Call
Job Number: PS101996
Division: Ferry Division
Department: Ferry Terminal Operations
Opening Date: 06/23/2026
Closing Date: 7/10/2026 11:59 PM Pacific
Selection Process: The Selection Process for this Position may include: Assessment of education, work experience and/or training; Oral Panel Interview; Department interview for final candidates; and Background, Employment and Security Investigation (post offer of employment).
Opening(s): One (1) vacancy and to create an Eligibility List that will be used to fill Casual On-Call positions as needed.
Position Summary
Successful candidates will be placed on an eligibility list that will be used to fill on-call and relief vacancies as they occur.
Under general direction, oversees the daily operation of assigned terminal/s (Larkspur, San Francisco and Sausalito) and coordinates with associated vessel/s. Responsible for safety of passengers and crew, terminal security, and ticketing procedures. Provides work directions for personnel assigned on said locations. Regulates concession operations at terminals and aboard vessels; coordinates maintenance staff responsible for cleanliness and maintenance of terminals; makes recommendations; enforces policies and procedures relating to Ferry and terminal operations; and perform related duties as required. This position requires the ability to establish effective professional relations with peers and subordinates. The Ferry Operations Supervisor must be able to direct others clearly, make decisions, set goals and standards to provide excellent customer service, and develop plans for achieving them. This position will require weekend, night and holiday schedules.
Applicants must apply online and submit the following documents at the time of application:
1. GGBHTD Online Employment Application
2. Resume (Scan and attach as PDF to your online application)
Essential Responsibilities
  • Supervises staffing of terminals relative to vessel schedules and passenger demand to include relief crews.
  • Monitors staffing of scheduled vessel crew and coordinates necessary relief crew members to ensure timely boarding of passengers and scheduled vessel departures.
  • Supervises terminal operations in the day-to-day delivery of public transit services including adherence to Ferry division's operating and safety policy and procedures.
  • Ensures that excellent customer service is provided at all times.
  • Operates, supervises, and trains personnel on the operation of the hydraulic ramp/gangway system and diesel emergency power generator.
  • Establishes and maintains effective professional relationships with subordinates through communication and coaching.
  • Ensures clear and timely communications with customers in and adjacent to the terminal especially when vessel delays are encountered or anticipated.
  • Manages revenue collection, ticket stock, and resolution of revenue/sales related discrepancies and/or disputes.
  • Ensures Ferry division's payroll procedures are followed and terminal assistants are clocking in and completing their timesheets consistent with District policy.
  • Prepares reports regarding accidents, safety infractions, incidents, and violations of terminal instructions.
  • Oversees the issue and inventory of Casual Deckhand and Terminal Assistant uniform items.
  • Oversees storage and disposition of "lost and found" properties.
  • Ensures preventative maintenance work-orders are scheduled and completed through the District's maintenance management information system MAXIMO.
  • Ensures that all discrepancies including those that are safety related, are reported and entered into the District's terminal and vessel inspections for safety and general maintenance, and corrective action.
  • Conducts training and performance reviews of Terminal Assistants.
  • Investigates frontline passenger complaints and settles fare disputes.
  • Processes supply requisitions and oversees proper and safe use of vessel and terminal supplies and their inventory, exercising cost efficiency.
  • Responsible for accurately recording vehicle license plates and facilitating issuance of parking violations at the Larkspur ferry terminal.
  • Monitors Bus and Ferry route interfacing.
  • Coordinates special events and group trips at the terminal.
  • Interprets District's Memorandum of Understanding for terminal assistants and deckhands.
  • Ensures that employees under his or her supervision follow established safe work practices and obey all safety rules.
  • Performs additional related duties as assigned.
  • Regular and reliable attendance and performance required.

Minimum Qualifications
Minimum Qualifications:
Education and/or Experience:
  • Two-year college degree or equivalent in public administration, business administration, marine transportation or related customer service field. Additional position related experience may be substituted on a year for year basis in lieu of degree.
  • Four years' position related customer service experience is desired. Experience in managing cash revenue and working with the public is desirable. Must include a minimum of two-years supervisory/management experience in directing subordinate staff.
  • Must be able to demonstrate computer proficiency in using MS Office.

Required License:
Must possess or obtain, a current Transportation Workers Identification Credential (TWIC) within the first 60 days of employment.
Physical Requirement:
Lift and carry up to 50 pounds frequently. Requires frequent stooping, bending, and climbing stairs and ladders. Work outside continuously in all weather conditions. Ability to communicate in person and over the telephone. Ability to read printed materials and a computer screen. Ability to travel to District facilities. Routine use of computer, telephone and other office equipment. Ability to respond to emergencies.
Required Knowledge, Skills and Abilities
Knowledge of:
  • Principles and practices of supervision and employee training.
  • Service area's geography and demography.
  • Hazardous waste regulations and appropriate regulatory authorities.
  • First Aid and CPR.

Skills or Ability to:
  • Learn and interpret labor provisions (i.e. Memorandum of Understanding).
  • Analyze emergency situations accurately, make decisions quickly and adjust service as necessary for the safety and convenience of the public.
  • Exercise initiative, compassion and ingenuity in dealing with the public.
  • Establish and maintain good working relationships with District employees.
  • Use office equipment such as personal computer.
  • Learn the different passenger ticketing systems in use at the ferry division and provide first line service support for each system.
  • Communicate effectively with district vendors and open timely support request tickets.
  • Follow the safety and health rules and safe working practices applicable to the job.

The following are some of the excellent benefits that the Golden Gate Bridge, Highway and Transportation District offers to its employees:
  • Paid Time-Off: Competitive vacation accruals, generous sick leave accruals, holidays per year, and floating holiday(s).
  • Health Plans: The District offers three (3) medical plans, namely PERS Kaiser HMO plan, PERS Gold PPO plan, and PERS Platinum PPO plan, with a District contribution toward the premium. All plans offer an HRA reimbursement account for out-of-pocket expenses associated with your District-sponsored group health and prescription drug plans.
  • Retirement Programs are available through CalPERS or an applicable Union Pension Plan, Mission Square 457 B, 401 (a) and Social Security.
  • Flexible Spending Account (FSA): A FSA allows pre-tax dollars to be set aside to pay for certain health and dependent care expenses for you and your family. This can be used for Health Care Reimbursement Account and Dependent Daycare Reimbursement Account.
  • Life Insurance: The District provides a basic life and accidental death insurance benefit. Life insurance is used to replace the lost income of the deceased. Life insurance coverage is provided through Minnesota Life.
  • Employee Assistance Program: This is a confidential and free service that provides support, counseling, referrals, and resources for issues that impact your life. The EAP program offers support or assistance for financial/legal concerns, depression, stress, parenting and family issues, and child and elder care. Services are available 24 hours-a-day and are available to all family members.
  • Plus excellent dental, vision, disability, professional development and more.

*Benefits described herein do not represent a contract and may be changed without notice.
**The Golden Gate Bridge, Highway and Transportation District is a Social Security participant.
For more details about benefits or retirement, please contact Human Resources at (415) 257-4526 or email benefits@goldengate.org.

Apply