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Fep Program Director Jobs (NOW HIRING)

Bcbsa

This role will be responsible for operations management of the Federal Employee Program (FEP ... Establish cohesive relationships and influence decisions without having a direct functional ...

Bcbsa

This role will be responsible for operations management of the Federal Employee Program (FEP ... Establish cohesive relationships and influence decisions without having a direct functional ...

Bcbsa

This role will be responsible for operations management of the Federal Employee Program (FEP ... Establish cohesive relationships and influence decisions without having a direct functional ...

Bcbsa

This role will be responsible for operations management of the Federal Employee Program (FEP ... Establish cohesive relationships and influence decisions without having a direct functional ...

Bcbsa

This role will be responsible for operations management of the Federal Employee Program (FEP ... Establish cohesive relationships and influence decisions without having a direct functional ...

Bcbsa

Medicare Operations Senior Program Manager

OR · On-site +1

This role will be responsible for operations management of the Federal Employee Program (FEP ... Establish cohesive relationships and influence decisions without having a direct functional ...

Bcbsa

This role will be responsible for operations management of the Federal Employee Program (FEP ... Establish cohesive relationships and influence decisions without having a direct functional ...

Bcbsa

This role will be responsible for operations management of the Federal Employee Program (FEP ... Establish cohesive relationships and influence decisions without having a direct functional ...

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Fep Program Director information

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$37K

$93.5K

$160.5K

How much do fep program director jobs pay per year?

As of Sep 13, 2026, the average yearly pay for fep program director in the United States is $93,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What is a FEP Program Director?

A FEP Program Director oversees and manages First Episode Psychosis (FEP) programs, which are designed to support individuals experiencing their first episode of psychosis. Their responsibilities include coordinating multidisciplinary teams, developing and implementing treatment plans, ensuring compliance with clinical guidelines, monitoring program outcomes, and often engaging with families and the community. The goal is to provide early intervention services that promote recovery and reduce the long-term impact of psychotic disorders. FEP Program Directors typically have a background in mental health, social work, or psychology, and play a crucial role in improving mental health outcomes for young people.

What are the key skills and qualifications needed to thrive as a FEP Program Director?

To thrive as a FEP Program Director, you need advanced clinical expertise in mental health, management experience, and typically a graduate degree in psychology, social work, or a related field. Familiarity with electronic health records, program evaluation tools, and compliance with healthcare regulations is essential. Leadership, strong communication, and cultural competence are vital soft skills for coordinating multidisciplinary teams and engaging with diverse populations. These skills ensure effective program delivery, high-quality care, and positive outcomes for individuals experiencing first episode psychosis.

What are some common challenges faced by a FEP Program Director, and how can they be addressed?

A FEP (First Episode Psychosis) Program Director often navigates challenges such as coordinating multidisciplinary teams, securing consistent funding, and adapting treatment plans to diverse client needs. Effective communication and leadership skills are essential for aligning psychiatrists, therapists, case managers, and peer specialists toward unified care goals. Additionally, staying informed about evidence-based practices and fostering strong relationships with community partners can help overcome barriers to service delivery. Regular team meetings and ongoing professional development also support a collaborative and responsive program environment.

What is the difference between Fep Program Director vs Fep Coordinator?

AspectFep Program DirectorFep Coordinator
Required CredentialsBachelor's degree, experience in program management, possibly certifications in healthcare or social servicesHigh school diploma or associate degree, relevant experience in FEP programs or social services
Work EnvironmentOversees multiple teams, strategic planning, administrative dutiesSupports program operations, handles client interactions, administrative tasks
Employer & Industry UsageHealth insurance companies, government agencies, healthcare providersHealth insurance providers, community health organizations, government programs

The Fep Program Director typically holds a higher level of responsibility, focusing on strategic oversight and management, while the Fep Coordinator handles day-to-day operations and client support. Both roles are essential in the FEP program but differ in scope and seniority.

What are popular job titles related to Fep Program Director jobs?

For Fep Program Director jobs, the most frequently searched job titles are:

Infographic showing various Fep Program Director job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 75% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $93,461 per year, or $44.9 per hour.

Medicare Operations Senior Program Manager

New Hampshire, OH • On-site, Remote

Bcbsa
See more jobs at Bcbsaexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Key responsibilities

  • Oversee day-to-day operational work streams supporting Medicare products and services to ensure compliance and operational efficiency.

  • Manage product implementation, operational readiness, and post-launch monitoring to maintain product integrity and regulatory compliance.

  • Collaborate with cross-functional teams and external partners to support product development, strategic planning, and performance reporting.

Job description

This role will be responsible for operations management of the Federal Employee Program (FEP) Medicare Advantage (MA) EGWP line of business. Responsible for overseeing day-to-day operational work streams that support Medicare products and services to ensure operational/regulatory compliance consistent with FEP, Office of Personnel Management (OPM), and Centers for Medicare and Medicaid Services (CMS), and EGWP policies and procedures. Manage operational efficiencies/continuous improvement initiatives and support operational implementation of cross-functional initiatives to enhance member and provider experiences.
This position partners closely with FEPOC MA Operations, Compliance, Product, Clinical, Network, and Inter Plan & Products (IPP) teams to ensure product builds are compliant, timely, and operationally sound. Position will serve as the primary interface with operations and implementation partners throughout the product cycle and will play a critical role in driving the success of the company's product portfolio by delivering products that meet business objectives.
  • Manages business requirements, system implementations, UAT, and change management in partnership with the FEP Operations Center and cross-functional stakeholders. Ensures adherence to FEP program and ITS processes/procedures and applies deep Medicare Advantage regulatory and operational expertise to ensure CMS compliance and audit readiness.
  • Manages pre/post-launch operational monitoring, identifies execution gaps, and drives in-year corrections to maintain product integrity and compliance.
  • Relationship management skills to build and maintain a positive, collaborative working relationship across various internal and external functional areas/stakeholders. Establish cohesive relationships and influence decisions without having a direct functional reporting structure. Build trust, exhibit sense of urgency, drive consensus in resolving conflicts and decision making. Resolve or escalate issues, propose alternatives and set or manage expectations in a timely fashion.
  • Manages product implementation and operational readiness as directed by product development team in ensuring benefit builds at the operations and implementation partner level align precisely with approved CMS-compliant specifications. Support enrollment, member services, provider network operations, ANOC/EOC planning, and member experience initiatives.
  • Supports Product Development team with strategic planning, multi-year operational roadmaps, and process optimization using Lean Six Sigma and industry benchmarking. Manages vendor relationships, contracts, and RFPs; represent MA operations in governance forums and with CMS.
  • Manages collating MA product operational performance reporting including all applicable KPIs, SLAs, regulatory, and operational reporting metrics and appropriately distributes to BCBSA leadership.
  • Serves as a liaison and communicator to FEPOC Operations team, presenting recommendations to leadership and mentoring operational staff.

The posting range for this position is:

105,400.00 - 152,800.00


Qualifications:
Education

  • Required BS in Healthcare, Business Administration, Public Health, or related field; or equivalent experience

Experience

  • Required 8+ Years experience in Medicare/Medicare Advantage Operations, healthcare operations, and health insurance or managed care.


Knowledge Skills and Abilities

  • Deep knowledge of Medicare Advantage, Part D, and CMS regulations.
  • Experience leading/supporting large, cross functional programs/projects, including working with TPAs/BPOs.
  • Experience working with core processing platforms like - Facets, HealthEdge, QNXT etc.
  • Strong analytical skills with ability to interpret utilization data, competitive benchmarking, and quality/Stars metrics to drive benefit enhancement decisions.
  • Excellent written, oral communication, and presentation skills; proven ability to develop and deliver executive-level materials and represent product initiatives to senior stakeholders.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with project management tools and data visualization platforms.
  • Strong stakeholder management and relationship-building skills with the ability to influence without authority across Legal, Compliance, Actuarial, Clinical, and Operations functions.


Extra Posting Information:

#LI-Remote

The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate's position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.This job is also eligible for annual bonus incentive pay.

We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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