Tucson, AZ · On-site
$19.90 - $23.01/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Quick apply
Tucson, AZ · On-site
$19.90 - $23.01/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Tucson, AZ · Remote
$15.25 - $19.75/hr
This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...
Tucson, AZ · Remote
$15.25 - $19.75/hr
This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...
Tucson, AZ · On-site
$17 - $22.25/hr
This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...
Tucson, AZ · On-site
$17 - $22.25/hr
This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...
Tucson, AZ · On-site
$15.25 - $19.75/hr
This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...
Tucson, AZ · On-site
$15.25 - $19.75/hr
This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...
Phoenix, AZ · On-site
$17.50 - $22.75/hr
This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...
Phoenix, AZ · On-site
$17.50 - $22.75/hr
This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...
Phoenix, AZ · On-site
$16.75 - $21.75/hr
This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...
Phoenix, AZ · On-site
$16.75 - $21.75/hr
This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...
Phoenix, AZ · Remote
$16.75 - $21.75/hr
This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...
Phoenix, AZ · Remote
$16.75 - $21.75/hr
This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...
Scottsdale, AZ · On-site
Prehospital trauma (PHTLS, ITLS, or TPATC), FEMA NIMS ICS-100/200/IS-700/800/HAZMAT Awareness, and ... Customer Service Leadership Safety and Security Interpersonal Skills Attendance/Punctuality ...
Scottsdale, AZ · On-site
Prehospital trauma (PHTLS, ITLS, or TPATC), FEMA NIMS ICS-100/200/IS-700/800/HAZMAT Awareness, and ... Customer Service Leadership Safety and Security Interpersonal Skills Attendance/Punctuality ...
Tucson, AZ · On-site
$14.50 - $19/hr
... and services integrators in the defense and government services industry. We deliver tailored ... The Call Agent position will during periods of FEMA surge disaster activity, need to respond to ...
Tucson, AZ · On-site
$14.50 - $19/hr
... and services integrators in the defense and government services industry. We deliver tailored ... The Call Agent position will during periods of FEMA surge disaster activity, need to respond to ...
Apache Junction, AZ · On-site
$38.11 - $56.57/hr
... high-quality service and basic as well as advanced patient care during inter-facility ... ICS courses, refer to FEMA - IS-100B (ICS 100), IS-700A (NIMS) * Critical care inter-facility ...
Apache Junction, AZ · On-site
$38.11 - $56.57/hr
... high-quality service and basic as well as advanced patient care during inter-facility ... ICS courses, refer to FEMA - IS-100B (ICS 100), IS-700A (NIMS) * Critical care inter-facility ...
Fountain Hills, AZ · On-site
$38.11 - $56.57/hr
... high-quality service and basic as well as advanced patient care during inter-facility ... ICS courses, refer to FEMA - IS-100B (ICS 100), IS-700A (NIMS) * Critical care inter-facility ...
Fountain Hills, AZ · On-site
$38.11 - $56.57/hr
... high-quality service and basic as well as advanced patient care during inter-facility ... ICS courses, refer to FEMA - IS-100B (ICS 100), IS-700A (NIMS) * Critical care inter-facility ...
Excellent customer service skills * Ability to maintain poise and self-control during emergency ... Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
Quick apply
Excellent customer service skills * Ability to maintain poise and self-control during emergency ... Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
Phoenix, AZ · On-site
$23/hr
Excellent customer service skills * Ability to maintain poise and self-control during emergency ... Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
Phoenix, AZ · On-site
$23/hr
Excellent customer service skills * Ability to maintain poise and self-control during emergency ... Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
$36.75 - $43.50/hr
Two (2) years of experience in public contact or customer service. OR Combined education and ... FEMA NIMS - IS100, 700, and 800; Safety; Payroll; PREA. * Prior to hiring, the Sheriff's Office ...
New
$36.75 - $43.50/hr
Two (2) years of experience in public contact or customer service. OR Combined education and ... FEMA NIMS - IS100, 700, and 800; Safety; Payroll; PREA. * Prior to hiring, the Sheriff's Office ...
New
This position uses superior customer service skills to help mitigate situations that may escalate ... Training preferred - OSHA 10, NIMS and FEMA * Skills preferred/required - Microsoft Word, Excel ...
This position uses superior customer service skills to help mitigate situations that may escalate ... Training preferred - OSHA 10, NIMS and FEMA * Skills preferred/required - Microsoft Word, Excel ...
This position uses superior customer service skills to help mitigate situations that may escalate ... Training preferred - OSHA 10, NIMS and FEMA * Skills preferred/required - Microsoft Word, Excel ...
This position uses superior customer service skills to help mitigate situations that may escalate ... Training preferred - OSHA 10, NIMS and FEMA * Skills preferred/required - Microsoft Word, Excel ...
Florence, AZ · On-site
$38.11 - $56.57/hr
... high-quality service and basic as well as advanced patient care during inter-facility ... ICS courses, refer to FEMA - IS-100B (ICS 100), IS-700A (NIMS) * Critical care inter-facility ...
Florence, AZ · On-site
$38.11 - $56.57/hr
... high-quality service and basic as well as advanced patient care during inter-facility ... ICS courses, refer to FEMA - IS-100B (ICS 100), IS-700A (NIMS) * Critical care inter-facility ...
Phoenix, AZ · On-site
... high-quality service and basic as well as advanced patient care during inter-facility ... ICS courses, refer to FEMA - IS-100B (ICS 100), IS-700A (NIMS) * Critical care inter-facility ...
Phoenix, AZ · On-site
... high-quality service and basic as well as advanced patient care during inter-facility ... ICS courses, refer to FEMA - IS-100B (ICS 100), IS-700A (NIMS) * Critical care inter-facility ...
$9.18 - $10.63
2% of jobs
$10.63 - $12.08
4% of jobs
$12.08 - $13.52
11% of jobs
$14.32 is the 25th percentile. Wages below this are outliers.
$13.52 - $14.97
15% of jobs
The median wage is $16.30 / hr.
$14.97 - $16.41
20% of jobs
$16.41 - $17.86
15% of jobs
$18.85 is the 75th percentile. Wages above this are outliers.
$17.86 - $19.31
13% of jobs
$19.31 - $20.75
7% of jobs
$20.75 - $22.20
6% of jobs
$22.20 - $23.64
4% of jobs
$23.64 - $25.09
3% of jobs
$9
$17
$25
A FEMA Customer Service job involves assisting disaster survivors by providing information, answering questions, and guiding them through the recovery process. Representatives may work in call centers or disaster recovery centers, handling inquiries about disaster assistance programs, application status, and required documentation. Strong communication and problem-solving skills are essential for this role.
A typical day for a FEMA Customer Service representative involves handling inbound calls or messages from individuals affected by disasters, answering questions about relief programs, and assisting with application or claim processes. You will work closely with other team members and different FEMA departments to resolve complex issues and refer cases as needed. The pace can be fast and emotionally charged, as you help people during challenging times, but you’ll receive comprehensive training and ongoing support to handle these situations effectively. This role offers opportunities to develop valuable crisis communication skills and to make a meaningful difference in communities impacted by disasters.
To thrive as a FEMA Customer Service representative, you typically need experience in customer support, strong verbal and written communication skills, and a high school diploma or equivalent. Familiarity with case management systems, call center software, and federal or disaster relief processes is often required. Patience, empathy, and problem-solving abilities help you effectively assist individuals during stressful situations. These skills ensure accurate information delivery, compassionate support, and efficient resolution of customer inquiries during disaster response and recovery.
For Fema Customer Service jobs in Arizona, the most frequently searched job titles are:
The top searched job categories for Fema Customer Service jobs in Arizona are:
Cities in Arizona with the most Fema Customer Service job openings:
Tucson, AZ • On-site
$19.90 - $23.01/hr
Full-time
Medical, Dental, Vision, Life
Re-posted 20 days ago
CTR Group is seeking Bilingual (Spanish/English) Customer Service Representatives to work remotely for our client, a Government agency. Must be eligible to obtain a public trust DoD clearance.
Candidates should be located in Arizona, Florida, Kansas, New Mexico, and Texas.
This is a great career opportunity to be worked remotely, from a home office!
Pay Range: $19.90 - $23.01 per hour (which includes health benefits)
SUMMARY:
We are seeking Remote Customer Service Representative (FEMA Support).
Work From Home | Full-Time
Make a difference by supporting a federal emergency response program that assists individuals and communities affected by natural disasters.
As a Remote Customer Service Representative, you will answer inbound calls, provide information, assist callers with questions, document interactions, and help connect people with available resources.
Qualifications
Requirements
Schedule
Operations run 24/7, including weekends and holidays. Flexible availability is required.
Join a team that helps people when they need it most—all from the comfort of your home.
CTR Group has been a leader in its industry for over 35 years and is rated highly on Google, Indeed and Facebook for being a great company to work for. If you enjoy being a part of a great team, apply today and check out our website for more information.
CTR Group is an equal employment opportunity employer. Candidates are selected based on qualifications and defined requirements of the job, not on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected status. Further, CTR Group encourages United States' Veterans and persons with disabilities to apply for positions for which they are qualified.
CTR group is a full-service employment & recruiting firm, matching the strengths and skills of thousands of candidates with employers. http://jobs.ctrc.com
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Recruiting and staffing services
51 - 200 Employees
Newport News, VA, US
