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Federal Program Coordinator Jobs in Massachusetts

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Federal Program Coordinator information

What is a federal program coordinator?

Federal Program Coordinators are professionals responsible for overseeing and managing federal programs within organizations such as schools, government agencies, or nonprofits. Their main duties include ensuring compliance with federal regulations, managing program budgets, preparing reports, and facilitating communication among stakeholders. They often serve as the main point of contact between the organization and federal agencies, helping to implement program objectives and monitoring progress toward goals.

What are the key skills and qualifications needed to thrive as a federal program coordinator?

To thrive as a Federal Program Coordinator, you need strong organizational, project management, and analytical skills, often supported by a bachelor's degree in public administration, business, or a related field. Familiarity with federal regulations, grant management systems, and reporting software such as Grants.gov or federal financial management tools is typically required. Excellent communication, attention to detail, and the ability to collaborate with diverse stakeholders are standout soft skills. These abilities ensure programs comply with federal guidelines, achieve objectives efficiently, and maintain transparency and accountability.

What are some common challenges faced by federal program coordinators, and how can they be addressed?

Federal Program Coordinators often manage complex programs that require coordination across multiple agencies and stakeholders, which can lead to communication challenges and shifting priorities. Staying organized through project management tools and regular check-ins can help address these issues. Additionally, adapting to frequent changes in federal guidelines or funding requires a proactive approach to policy updates and ongoing professional development. Collaborating closely with team members and maintaining clear documentation ensures alignment and smooth program implementation.

What are the most commonly searched types of Federal Program jobs in Massachusetts?

The most popular types of Federal Program jobs in Massachusetts are:

What are popular job titles related to Federal Program Coordinator jobs in Massachusetts?

For Federal Program Coordinator jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Federal Program Coordinator jobs in Massachusetts look for?

The top searched job categories for Federal Program Coordinator jobs in Massachusetts are:

What cities in Massachusetts are hiring for Federal Program Coordinator jobs?

Cities in Massachusetts with the most Federal Program Coordinator job openings:

Federal Program Coordinator jobs near you
Infographic showing various Federal Program Coordinator job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Program Coordinator

University of Massachusetts Medical School

Westborough, MA • On-site

$45K - $54K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Coordinate and monitor assigned program activities.

  • Provide customer service to Medicaid clients to assist with Medicare enrollment and conduct outreach and follow-up calls.

  • Update client records in proprietary database and report program activities and results.

Job description

Overview
GENERAL SUMMARY OF POSITION:
Under the general direction of the Manager or designee, the Program Coordinator will be responsible for coordinating assigned program activities. The primary responsibilities of the program coordinator include providing customer service to Medicaid clients to assist them with the Medicare enrollment process, handling in-coming calls from a diverse client population, conducting outreach and follow up calls to clients to ensure successful enrollment in Medicare, updating client records in proprietary database and reporting program activities and results. The Benefit Coordination Consulting (BCC) Program Coordinator will participate in the daily operations of Medicare Eligibility Enhancement Program projects and assist in the project activities relating to cost savings and revenue initiatives both in- and out-of-state.
Responsibilities
MAJOR RESPONSIBILITIES:
  • Coordinate and monitor assigned program activities.
  • Review and analyze data relating to program effectiveness.
  • Make recommendations for changes in procedures and guidelines and formulate strategies for accomplishing program objectives.
  • Provide technical assistance and advice to agency personnel and others concerning assigned programs in order to exchange information, resolve problems and ensure compliance with established policies, procedures and standards.
  • Develop and implement procedures and guidelines to accomplish assigned agency program objectives and goals.
  • Confer with management staff and other agency personnel to determine program requirements and availability of resources and assist in developing program evaluation criteria and standards.
  • Evaluate program activities and make recommendations for program modifications.
  • Review existing regulations that pertain to programs and services and make recommendations for improvements or changes, particularly as it relates to meeting contractual requirements.
  • Comply with established policies, health & safety regulations and requirements, procedures and department objectives.
  • Review and monitor compliance with the federal and state regulations.
  • Maintain the confidentiality of all business documents and correspondence per UMass Chan Medical School/ForHealth Consulting procedures and HIPAA regulations
  • Perform other related program duties as assigned.

Qualifications
REQUIRED QUALIFICATIONS:
  • Bachelor's degree in business or public administration or related field; or equivalent experience.
  • Two years of related experience in business administration, business management or public administration.
  • Ability to understand, apply and explain pertinent laws, rules, regulations, policies, and procedures.
  • Ability to work independently and collaboratively.
  • Ability to relate and communicate well with a diverse client population.
  • Ability to communicate effectively in both writing and oral presentation.
  • Demonstrated ability to work appropriately with confidential information.
  • Skilled in problem solving and team building
  • Effective negotiating skills.
  • Strong interpersonal skills needed to interact with all organizational levels.
  • Demonstrated ability to assess priorities and operate in a flexible manner.
  • Demonstrated experience using computer based tools including email, Microsoft Word, Excel, PowerPoint and database environments.

PREFERRED QUALIFICATIONS:
  • Previous professional experience in customer service or call center role.
  • Experience working with federal and state agencies, preferably health and human services organizations.
  • Knowledge of state and federal health insurance programs.
  • Ability to utilize questioning and listening skills that support effective telephone communication.
  • Ability to apply the proper telephone etiquette to satisfy various client and agency situations.
  • Experience working with Microsoft Access and SQL data environments

Additional Information
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