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Family Support Jobs in Rochester, NY (NOW HIRING)

lri

Family Support Navigator

Rochester, NY · On-site

$21.63/hr

Liberty Resources is currently seeking a Full Time Family Support Navigator in Rochester, NY. Our employees have passion around the services they provide and our corporate values of excellence and ...

Liberty Resources

Family Support Navigator

Rochester, NY · On-site

$21.63/hr

Liberty Resources is currently seeking a Full Time Family Support Navigator in Rochester, NY. Our employees have passion around the services they provide and our corporate values of excellence and ...

Cayuga Centers

Functional Family Therapist

Rochester, NY · On-site

$62K - $64K/yr

Ontario County, NY (Based out of Monroe Location) About Cayuga Centers Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed ...

Cayuga Centers

Functional Family Therapist

Rochester, NY · On-site

$62K - $64K/yr

Rochester, NY - Monroe County About Cayuga Centers Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving ...

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How much do family support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for family support in Rochester, NY is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.62 per hour, depending on experience, location, and employer.

What is a family support worker?

Family support workers are professionals who assist families in overcoming challenges and improving their well-being. They provide guidance, counseling, and practical help to families facing issues such as parenting difficulties, financial stress, or health concerns. Their goal is to empower families to access resources, develop coping strategies, and create a safe, nurturing environment for children. Family support workers often collaborate with social services, schools, and healthcare providers to ensure comprehensive support.

What are some common challenges family support professionals face when working with diverse families, and how can they be addressed?

Family Support professionals often encounter challenges such as cultural differences, language barriers, and varying family dynamics. Successfully navigating these challenges requires strong communication skills, cultural competence, and flexibility in approach. Building trust and rapport with families is key, as is utilizing community resources and interpreters when necessary. Regular training and collaboration with multidisciplinary teams can also help professionals develop effective, inclusive support strategies.

What are the key skills and qualifications needed to thrive as a family support worker, and why are they important?

To thrive as a Family Support Worker, you need a background in social work or human services, often requiring a relevant degree or certification, along with knowledge of child welfare and family dynamics. Familiarity with case management software, documentation systems, and community resource databases is typically necessary. Strong communication, empathy, and problem-solving skills help build trust and effectively support families in crisis. These abilities ensure that families receive the guidance and resources they need to achieve stability and well-being.

What is the difference between Family Support vs Child Welfare Specialist?

AspectFamily SupportChild Welfare Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in family servicesBachelor's degree in social work, psychology, or related field; state licensing often required
Work EnvironmentCommunity-based settings, family homes, social service agenciesChild protective services offices, courts, community agencies
Employer & Industry UsageNonprofits, government agencies, community organizationsChild protective services, government agencies, social service departments

Family Support roles focus on assisting families through counseling, resource connection, and advocacy, often in community settings. Child Welfare Specialists primarily investigate child abuse reports, ensure child safety, and work within child protective services. While both roles aim to support families and children, Family Support emphasizes prevention and ongoing assistance, whereas Child Welfare Specialists focus on intervention and protection.

How do you become a family support specialist?

To become a family support specialist, individuals typically need a high school diploma or equivalent, with some roles requiring a bachelor's degree in social work, psychology, or a related field. Relevant experience, strong communication skills, and knowledge of family dynamics are important, and some positions may require certification or training in family support or counseling methods.

What are the most commonly searched types of Family Support jobs in Rochester, NY?

The most popular types of Family Support jobs in Rochester, NY are:

What are popular job titles related to Family Support jobs in Rochester, NY?

For Family Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Family Support jobs in Rochester, NY look for?

The top searched job categories for Family Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Family Support jobs?

Cities near Rochester, NY with the most Family Support job openings:

Family Support jobs near you
Infographic showing various Family Support job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,191 per year, or $18.8 per hour.

Family Support Navigator

Rochester, NY • On-site

lri
See more jobs at lriexternal

$21.63/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Liberty Resources is currently seeking a Full Time Family Support Navigator in Rochester, NY.


Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

What We Offer:

  • A Collaborative and Supportive Team Atmosphere
  • Competitive Compensation and Paid Time Off Package
  • Family-Friendly Workplace
  • Medical/Dental/Vision Coverage
  • 401(k) Retirement Savings Plan
  • Continuing Education Opportunities

Family Support Navigator Position Summary:

The Family Support Navigator will partner and engage with families and individuals impacted by substance use disorders, providing education on the progression of addiction, how to access the service delivery system, what to expect when accessing treatment services, and assisting with linkages to services.

Family Support Navigator Job Responsibilities:

  • Engage and partner with individuals whom are actively utilizing heroin, opiates, and other substances and link them to the existing and emerging array of substance use disorder supportive and recovery oriented services within Monroe County.
  • Engage and partner with family members of individuals actively utilizing heroin, opiates, and other substances providing education and assistance with accessibility to services.
  • Be readily available to individuals and families, ensuring appropriate services are available at the most critical time, when individuals are requesting them.
  • Navigating the Monroe County service delivery system and advocating for the immediate needs of the individuals being served.

Family Support Navigator Qualifications:

Bachelor’s degree in human services and at least two years of work experience in the field of human services.

Family Support Navigator Required Skills and Abilities:

  • Demonstrate the ability to apply technical and professional knowledge to daily practice in the field.
  • Demonstrate initiative, sound judgment and understanding of issues affecting individuals and families in the OASAS system.
  • Must be able to work independently and with flexibility in days and hours of work.
  • Excellent verbal and written communication skills and computer literacy are required.
  • Perform well in a team approach.
  • The ability to solve complex problems using creating solutions and act consistently in a manner that demonstrates dignity and respect to individuals and families.
  • The ability to understand, support and operate from a strength-based approach; display professionalism in all settings; recognize the importance and benefits of relationship-building and collaborating with other service providers.

 

Pay Rate: $21.63 per hour

 

Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.

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