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Family Service Worker Jobs (NOW HIRING)

Supports the co-workers with coaching, training, mentoring, transparency, accountability and ... Certified in all processes and procedures as it relates to the family service guidebook, interment ...

Economic Service Worker

Charleston, WV · On-site

$35K - $61K/yr

... Economic Service Worker. In this role, your expertise will help people and families achieve ... At the Bureau for Family Assistance, we value our team members and invest in their growth by ...

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Family Service Worker information

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How much do family service worker jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for family service worker in the United States is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Family Service Worker, and why are they important?

To thrive as a Family Service Worker, you need a background in social work or a related field, knowledge of family dynamics, and often a relevant bachelor's degree. Familiarity with case management software, data entry systems, and sometimes certification such as a Child Welfare Specialist credential is typical. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities set outstanding professionals apart. These skills ensure effective support for families, accurate case documentation, and positive outcomes in challenging social service environments.

What are Family Service Workers?

Family Service Workers are professionals who support families and individuals in need by connecting them with social services, resources, and community programs. They often work with children and families to address issues such as poverty, abuse, neglect, and access to healthcare or education. Their role includes assessing client needs, developing service plans, and advocating on behalf of clients to ensure their well-being. Family Service Workers may be employed by government agencies, non-profit organizations, or community centers, and they play a vital role in strengthening family units and promoting positive outcomes.

What is the difference between Family Service Worker vs Child Advocate?

AspectFamily Service WorkerChild Advocate
Required CredentialsHigh school diploma or equivalent; some roles require a bachelor's degree in social work or related fieldHigh school diploma or equivalent; some roles may prefer a degree in social work, psychology, or related fields
Work EnvironmentCommunity agencies, schools, social service organizationsChild-focused organizations, schools, legal settings
Employer & Industry UsageSocial service agencies, non-profits, government programsChild welfare organizations, legal systems, advocacy groups

Both roles involve supporting children and families, but Family Service Workers typically provide direct social services and case management, while Child Advocates focus on representing and advocating for children's rights and needs, often in legal or formal settings.

What are some common challenges Family Service Workers face when supporting families, and how are these typically addressed within the team?

Family Service Workers often encounter challenges such as navigating complex family dynamics, addressing urgent needs with limited resources, and managing high caseloads. These challenges are typically managed through strong teamwork, regular supervision, and collaboration with other professionals like counselors and social workers. Agencies often provide ongoing training, peer support, and access to community resources to help Family Service Workers effectively support families and maintain their own well-being.
More about Family Service Worker jobs
What cities are hiring for Family Service Worker jobs? Cities with the most Family Service Worker job openings:
Who are the top companies hiring for Family Service Worker jobs? The top employers for Family Service Worker jobs are:
What states have the most Family Service Worker jobs? States with the most job openings for Family Service Worker jobs include:
Infographic showing various Family Service Worker job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,675 per year, or $22 per hour.
Family Service Advisor

Family Service Advisor

Service Corporation International

Davidsonville, MD • On-site

$100K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago


Service Corporation International rating

6.8

Company rating: 6.8 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

3rd of 8 rated funeral services


Job description

Our associates celebrate lives. We celebrate our associates.

Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

Job Responsibilities

Lead Generation

  • Holds self-accountable for prospecting a minimum of 1-2 hours each day

  • Obtains referrals from families served by the location

  • Networks and builds community and civic relationships

  • Explains and presents presentations to families served and referred families

  • Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

  • Responds to client inquiries in a timely, respectful, sensitive and professional manner

  • Connects with families through listening, honest communication and genuine concern

  • Develops an understanding of each family’s unique needs and offers solutions that provide value to them

  • Stays in touch with families to ensure satisfaction

  • Prepares for all appointments and performs all procedures with professionalism and attention to detail

  • Follows through on all customer problems and requests

  • Builds trust-based relationships to earn the right to ask for referrals

  • Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

  • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future

  • Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service

  • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales

  • Shares family concerns with rest of the SCI team

Minimum Requirements

Education

  • High school diploma or equivalent

  • 1-2 years of college or an equivalent of education and experience

Experience

  • High school equivalency and 1-2 years of college or an equivalent of education and experience

  • 1-2 years of customer service or sales industry experience preferred

Licenses

  • Current state/province issued driver’s license with an acceptable driving record

  • Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

  • Must be able to pass the Company’s internal presentation certification within thirty days of hire

  • Ability to work a number of evenings and or weekends every month

  • Ability to drive frequently

  • Ability to obtain and maintain an insurance license if required by state/province

  • Flexible hours but, at times must have the ability to work up to 12 hours in a day

  • Ability to treat others with empathy and respect

  • Knowledge of computers and some software

  • Customer service skills

  • Target Compensation Range: $50,000 to $100,000 annually.
    The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.

    (Note: As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked)

Postal Code: 21035Category (Portal Searching): SalesJob Location: US-MD - Davidsonville

Company Description

Life’s not about a job, it’s about purpose.
Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?
We’re looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!
Our Sales Professionals enjoy:
• Unlimited Income Potential - with a competitive commissioned incentive package
• Stability – a recession-resistant, human centered business
• Brand recognition – Our Dignity Memorial® is the North America’s largest provider of funeral, cremation and cemetery services.
• Company-Provided Leads - we use the world’s #1 lead-management system and other best-in-
class technology platforms
• Ongoing training
• Advancement opportunities
We think our CEO, Tom Ryan, says it best:
“At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best.”
BETTER HEALTH:
Wellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident.
BETTER WEALTH:
We are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses.
BETTER SELF:
We encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options.
BETTER COMMUNITY:
Our Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year.
Compensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Note: Eligibility requirements apply.
SCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
For any difficulties with the application process, please reach out to SCI.jobs@sci-us.com.

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