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CACI International Inc.

Working knowledge of the Department of Defense Planning, Programming, Budgeting, and Execution ... their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness ...

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Infographic showing various Family Resource Program Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,630 per year, or $20 per hour.

Service Coordinator - Family Resource Center

Baltimore, MD • On-site

The Family Tree
Health Care and Social Assistance • 11 - 50 employees
Learn more about The Family Treeexternal

$50K/yr

Full-time

Posted 18 days ago

Key responsibilities

  • Meet with new participants to introduce them to the Center, complete required paperwork, and ensure they feel welcomed and integrated into programs.

  • Provide assistance, supportive counseling, and facilitate groups to support families and address their needs.

  • Conduct outreach and recruitment activities, make referrals to community resources, and follow up on those referrals.

Job description

Summary:
This position is a core component of the Family Resource Center, designed to help families identify their strengths, meet their needs, and achieve their goals. It is not a stand-alone task-it operates in collaboration with all other Center staff and is driven by the expressed needs and priorities of the participating parents.
Key Responsibilities:
• Meets with new Center participants to familiarize them with the Center and the services available and completes all required paperwork.
• Ensures that new families feel welcomed and are integrated into the Center programs and activities.
• Provides assistance and supportive counseling to families as needed.
• Conducts aggressive outreach and recruitment activities.
• Ensures that all participant files are complete and accurate at all times.
• Ensures the confidentiality of all records and appropriate communications about and with participants.
• Conducts regular case meetings with all appropriate staff to assess progress on participant goals and services.
• Maintains contact with key individuals in community agencies to facilitate referrals; makes referrals as necessary and follows up on all referrals.
• Provides recruitment and retention services, including home visits to families.
• Provides informal and formal parenting education to families addressing specific developmental needs of their children.
• Facilitates groups to optimize participant self-esteem and potential.
• Works with Center staff to ensure that Center services are meeting participant needs
• Serves as member of Center management team and as such, provides leadership to Center staff as requested by Director.
• Attends trainings and meetings as required by sponsoring agency and MFN.
General Qualifications/Skills:
• Understand and be committed to the overall philosophy of Family Support.
• Maintain respect for confidentiality of information divulged by or on behalf of participants.
• Possess the ability to relate to people of diverse educational, cultural and economic backgrounds.
• Be willing and able to do aggressive outreach and recruitment.
• Model appropriate interaction with young children and parents.
• Have the ability to work independently and as a team member and leader.
Specific Qualifications/Skills:
• Have effective written and verbal communication skills.
• Have excellent planning and organizational skills.
• Have excellent service coordination skills.
• Have the ability to establish and implement goals.
• Have the ability to establish priorities.
• Be able to make assessments and appropriate referrals.
• Have problem solving skills.
• Have the ability to provide individual, family and group counseling.
• Have knowledge of community resources and how to access them effectively.
• Be able to advocate effectively for families.
• Have the ability and willingness to make home visits.
Education/Experience:
• Master's degree in Human Services, Human Development or Social Work with two years' experience providing direct service to families preferred.
• Bachelor's degree in same fields acceptable with a minimum of four years' experience.
• Must have experience providing direct service to individuals and experience facilitating groups.
• Familiarity with issues of young parents, infants and toddlers, issues of poverty, and linking with community resources desirable.
• Minimum of one-year direct staff supervision.

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