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Failure Analysis Manager Jobs in Boston, MA (NOW HIRING)

Vicor Corporation

Failure Analysis RMA Manager

Andover, MA · On-site

$111K - $135K/yr

... failure analysis. * Well organized with the ability to properly program manage a significant amount of activities within the technical operations group. * Must have good interpersonal skills and have ...

Vicor Corporation

Failure Analysis RMA Manager

Andover, MA · On-site

$111K - $135K/yr

... failure analysis. * Well organized with the ability to properly program manage a significant amount of activities within the technical operations group. * Must have good interpersonal skills and have ...

Procter & Gamble

SNO - PM Leader - Tech 3

Andover, MA · On-site

Follows site standards for in-depth failure analysis. * Establish the team necessary to complete ... Management Procedures. * All work executed is critiqued and work plans updated or revised as ...

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Failure Analysis Manager information

What are some common challenges faced by failure analysis managers, and how are they addressed in the role?

Failure Analysis Managers often encounter the challenge of diagnosing complex and intermittent failures that require a methodical, multidisciplinary approach. Balancing the need for thorough investigation with tight production timelines can also be demanding. To address these issues, managers lead teams of skilled engineers and technicians, utilize advanced analytical tools, and coordinate closely with design, quality, and manufacturing departments. By fostering open communication and continuous learning, they help develop faster, more effective root cause analyses that support robust product improvements.

What is a failure analysis manager?

A Failure Analysis Manager oversees the investigation of product or system failures to determine root causes and implement corrective actions. They lead a team of engineers and analysts, collaborate with design and manufacturing teams, and use diagnostic tools to improve reliability. Their goal is to prevent recurring failures, enhance product quality, and support continuous improvement initiatives.

What are the key skills and qualifications needed to thrive as a failure analysis manager, and why are they important?

To thrive as a Failure Analysis Manager, you need a strong background in engineering or materials science, experience with root cause analysis methodologies, and a solid understanding of failure modes in manufacturing or electronics. Familiarity with technical tools such as scanning electron microscopes (SEM), failure analysis software, and certifications like Six Sigma or ASQ are highly valued. Excellent problem-solving, leadership, and communication skills help guide cross-functional teams and effectively present findings. These abilities are critical to ensuring product reliability, minimizing downtime, and driving continuous improvement within an organization.

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Failure Analysis Manager jobs near you

Failure Analysis RMA Manager

Vicor Corporation

Andover, MA • On-site

$111K - $135K/yr

Full-time

Re-posted 4 days ago

Vicor Corporation rating

8.0

Company rating: 8.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

57th of 156 rated electronics manufacturers

Job description

Job Summary
Vicor is a place where engineers see the impact of their work every day. We're an American manufacturer of advanced 48V centric DC-DC converters with industry-leading power and current density, enabling breakthrough power delivery performance. As an engineering-focused company, we provide a hands-on opportunity to further innovate and advance the topologies, control systems, components and packaging of our power modules and the power delivery networks that drive key advancements in AI, electric vehicles, and aerospace.
In this role the motivated and highly technical Quality professional will maintain and improve our return merchandise authorization (RMA) processing including cycle time, administration, publishing reports and direct line communication with customers on technical aspects of Quality related product issues.
Job Description
  • Receive and review customer requests for product returns, evaluate eligibility based on company policies, and generate RMA numbers for approved returns
  • Administer and process RMAs from all customers as directed by management.
  • Provide prompt and helpful assistance to customers inquiring about the RMA process, status of returns, and product replacement or refund options.
  • Become well versed on Vicor products in order to guide a team of Engineers in failure analysis of customer returns and technical report writing.
  • Interface with external customers and Applications Engineering on customer facing issues.
  • Data mining, data reporting and report publishing specific to RMA performance metrics including PPM and cycle time to closure
  • Work with factory quality and manufacturing teams to drive corrective and preventive action for external product related issues
  • Coordinate objectives with production procedures in cooperation with other managers and department heads to maximize product quality and minimize costs.

Education / Qualifications
  • Bachelor's Degree in a technical discipline, BSEE preferred but not required.
  • 5-10 years of experience in an electronics manufacturing environment in a technical role within failure analysis.
  • Well organized with the ability to properly program manage a significant amount of activities within the technical operations group.
  • Must have good interpersonal skills and have the ability to coordinate with other managers and department heads.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Vicor is an EO employer - M/F/Veteran/DisabilityAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Compensation Data
Salary Range $111,040 - $135,000
Please note: This range is based on our current market driven pay structures. Individual salaries are determined based upon a variety of factors including but not limited to, a candidates overall qualifications, such as skills, education, and experience as well as company internal equity.

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