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Facebook Online Operations Agent Jobs in Michigan

Liveops

Remote Customer Service Agent

Battle Creek, MI · Remote

$14.50 - $19.50/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

East Lansing, MI · Remote

$14.75 - $19.75/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Lansing, MI · Remote

$15.75 - $21/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Sterling Heights, MI · Remote

$14.50 - $19.25/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Warren, MI · Remote

$14.50 - $19.50/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Jackson, MI · Remote

$14 - $19/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Howell, MI · Remote

$14.50 - $19.50/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Grand Rapids, MI · Remote

$15 - $20/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Macomb, MI · Remote

$15 - $20/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Taylor, MI · Remote

$14.50 - $19.25/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Kalamazoo, MI · Remote

$14.50 - $19.50/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Ann Arbor, MI · Remote

$15.25 - $20.25/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

West Bloomfield, MI · Remote

$14.50 - $19.25/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Traverse City, MI · Remote

$15.50 - $20.75/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Muskegon, MI · Remote

$14 - $18.75/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Saginaw, MI · Remote

$14.50 - $19.25/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Canton, MI · Remote

$14.25 - $19.25/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Farmington, MI · Remote

$15.25 - $20.50/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Waterford, MI · Remote

$15.75 - $21/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Southfield, MI · Remote

$14.25 - $19/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

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Showing results 21-40

All JobsFacebook Online Operations Agent JobsFacebook Online Operations Agent Jobs in Michigan

Facebook Online Operations Agent information

What is a Facebook Online Operations Agent?

Facebook Online Operations Agents are professionals who support Facebook’s daily operations to ensure the platform runs smoothly and safely. Their responsibilities often include reviewing user content, addressing policy violations, assisting with account management, and responding to user inquiries. They play a crucial role in maintaining community standards, preventing misuse, and providing support to users experiencing issues. This position typically requires strong communication skills, attention to detail, and a good understanding of Facebook’s policies.

What are the key skills and qualifications needed to thrive as a Facebook Online Operations Agent?

To thrive as a Facebook Online Operations Agent, you need strong analytical abilities, attention to detail, and a solid understanding of online community standards, often supported by a bachelor’s degree or equivalent experience. Familiarity with content management systems, internal policy tools, and basic data analysis platforms like Excel or proprietary dashboards is typically required. Excellent communication skills, problem-solving, and the ability to handle sensitive situations with discretion help agents stand out. These competencies are essential for maintaining platform integrity, ensuring user safety, and efficiently addressing complex online issues.

What are some common challenges faced by Facebook Online Operations Agents, and how can new hires prepare for them?

Facebook Online Operations Agents often encounter challenges such as managing a high volume of user reports, adapting quickly to evolving policies, and handling sensitive or potentially disturbing content. New hires can prepare by developing strong attention to detail, practicing resilience when reviewing difficult material, and familiarizing themselves with Facebook’s Community Standards. Additionally, effective time management and open communication with team members and supervisors help agents stay productive and maintain well-being in a fast-paced environment.

What is the difference between Facebook Online Operations Agent vs Facebook Content Moderator?

AspectFacebook Online Operations AgentFacebook Content Moderator
Required CredentialsHigh school diploma or equivalent; familiarity with online platformsHigh school diploma or equivalent; strong understanding of community standards
Work EnvironmentRemote or office-based, handling platform operations and troubleshootingRemote or office-based, reviewing and moderating user-generated content
Employer & Industry UsageFacebook, social media industryFacebook, social media industry
Common Search & Comparison IntentUnderstanding operational roles on FacebookUnderstanding content moderation roles on Facebook

The Facebook Online Operations Agent focuses on platform management, troubleshooting, and ensuring smooth operations, while the Facebook Content Moderator specializes in reviewing and moderating user content to enforce community standards. Both roles require familiarity with social media platforms and may be remote, but their core responsibilities differ significantly.

What are popular job titles related to Facebook Online Operations Agent jobs in Michigan?

For Facebook Online Operations Agent jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Facebook Online Operations Agent jobs in Michigan look for?

The top searched job categories for Facebook Online Operations Agent jobs in Michigan are:

What cities in Michigan are hiring for Facebook Online Operations Agent jobs?

Cities in Michigan with the most Facebook Online Operations Agent job openings:

Facebook Online Operations Agent jobs near you
Infographic showing various Facebook Online Operations Agent job openings in Michigan as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 92% In-person, and 8% Remote job distribution.

Remote Customer Service Agent

Liveops

Battle Creek, MI • Remote

$14.50 - $19.50/hr

Contractor

Re-posted 27 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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