Description
Primary Objective:
Deliver unparalleled service providing responsiveness, expertise, customization, and reliability. Create an overall positive experience for the customer with thorough communication and reporting capabilities to insure timely delivery, inventory management and problem-solving capabilities. Ensuring the safest work environment for our employees.
About The Role
This is an onsite (Gainesville, TX) position. Role involves walking up and down stairs and between buildings regularly. Position reports to Marketing VP. Marketing VP is not onsite, so candidate must be a self-starter, able to manage their own work, ask for help when needed, and set their own schedule. They must also be a hard worker, efficient, and willing to take on more work and support the rest of the team as needed.
Requirements
Roles and Responsibilities
GENERAL MARKETING ADMIN
Complete marketing admin tasks for IFS Coatings and all product brands plus WolfRayet
Organize clothing, keep track of stock and maintain accurate logs of clothing orders
Organize and assist with promotional mail outs, mail merge, e-mail merges, eblasts and other customer promotions
Assist with organizing and building wallboards
Take on marketing project work as needed
Assist with operational requirements for print materials
Keep marketing room clean, organized and ready for customer visit at any time
Keep marketing printed materials neat, tidy and fulfilled
Assist with marketing projects as required
Assist with organizing sales meetings and other events
Attend and contribute to marketing meetings
TRADESHOWS
Liaise with relevant tradeshow organizer and organize all items to send to show, ship and return receive all tradeshow materials
Keep tradeshow materials organized, cleaned and inventoried when not at show
Assist with tradeshow follow up as needed
Ability to travel between IFS/WolfRayet sites on own (e.g. drive own car to work at a different location as needed)
Attend tradeshow if needed
MARKETING CONTENT
Proof materials as requested
Manage Powder Coating Facebook Group
Manage Facebook leads, follow up and target with appropriate info
Create digital content such as Facebook posts, videos, eblasts
Assist in creating eblasts and newsletters
Contribute content to internal and external newsletters
Assist in creating direct mail, ads and other materials as needed
ARCHITECTURAL
Assist in processing architectural web submissions
Process architect panel requests and color matches
Ensure customer satisfaction by answering all emails and phone calls promptly and politely
Keep architects updated on color match or panel request process
Log AIA numbers as needed after lunch and learn presentations
Create AIA certificates as needed after lunch and learn presentations
Manage Registered Applicator information and liaise with sales to receive paperwork, testing, warranty info
Inform sales team when RA needs retesting
Ship RA materials as required
Organize panels for architectural binders and assist with making binders
Create architectural panel rings
Skills
Excellent organizational skills
Excellent communication skills
Excellent customer service skills
Excellent computer skills - including Microsoft office (Outlook, Word, Excel, PowerPoint,)
Excellent time management skills
Self-starter/motivation
Willingness to learn
Experience
Marketing degree or certification
Experience preferred